Clean room, well appointed and comfortable. Lovely shower with plenty of hot water. Pillows on bed very uncomfortable but bed quite user friendly. Poor ventilation and impenetrable air conditioning. Breakfast very disappointing with very nasty cooked options. Bar snacks better. Great to have convenient car parking.

Good customer service, you may store your luggage if you want to check in early, breakfast was good too, room 315 needs some repair on the bathroom door because it has some water damage, near (walking distance) to great museums and restaurants.

We stayed for my partners birthday and the hotel put out balloons, drinks, popcorn and a little card for him which was a lovely touch. Hotel was lovely, staff friendly and the room was nice and clean and spacious. My only gripes were the toilet cistern was so noisy after flushing it woke me up when my partner had to go in the middle of the night. Also there were so many smokers at the entrance to the hotel that we couldnt help but walk through the horrible smoke. Shame the staff didnt shoo them away. Look forward to staying again :)

There is a tremendous variation in quality between ibis hotels of the same nominal standard. In this case, front counter staff who didn't seem to know what they were doing or where to find things on the booking system. Beautiful modern brick built exterior but looked tired as soon as you got past reception. In the corridors, there was a strong odour of that horrible disinfectant that one associates with nursing homes and incontinence - surely there are better options. The room was clean and cosy enough, but the mattress was thin. I slept fitfully and awoke with aches that I hadn't gone to bed with. I was only staying one night and I was glad to leave the next morning. I was due to stay again two weeks later, this time for a full week, so I opted to cancel and pay more to stay at another location where I've never had a poor night's sleep.

The usual Ibis comfortable beds, decent breakfast and a clean efficient hotel. Excellent position for Albert dock and the start of the open top bus tours, an easy walk into the city centre and to China town.