Hotel Novotel Genève Centre 4 estrelas

Booked this hotel last minute while finishing shopping, because it is near shopping area. Hotel is very nice, staff is extremely nice. But the area is a prostitute area and it is not a comfortable walk to the city centre, specially at night. I did not check reviews before booking, so I was a bit surprised. But like I said the hotel and staff are excellent.

I stayed with family of 2 children in a superior room. The room was too compact and they didn't upgrade me to a suite even though I was willing to pay for it. The breakfast needs to include omlet as standard without charging extra fee. It was embarrassing to know we had to pay extra since this is not usual in any other 4* properties or higher. Parking fee was too high too!

It was a group business trip. So I had to accept convenience of being together. The hotel is located quite conveniently just 7 minutes walk from the railway station and same distance from the lake bank. The staff is perfect with any assistance. While the hotel itself looks quite a "tired" one by the appearance. It shows the age of a grown up. However it was absolutely clean the room I was staying needed refreshment. Just before entering Novotel in Geneve I stayed at Novotel Sheremetjevo Moscow where everything was perfect and stylish while that hotel lives a long life in Russia.

I am travelling to Geneva several time for attending conferences. This was the first time for me to stay in this hotel. The reason I selected Novotel Geneve Centre is that I am a loyalty member of accorhotels and the Rotary Geneva -M. Gallery was fully booked. This hotel provided a very normal and standard services for a 4 star hotel. The receptionist gave me a key card for my room but it did not work, I came down to ask them fixing the key. They gave me another and It did not work either. I had to go down again twice to ask them for help. They let me wait and then change another the room without any explanation and apology for the inconvenience caused by their fault!

Rooms are not so good as expected for the price payed although they´re good. The location of the hotel is very good and breakfast is very diversified. It was not pleasant nor correct to verify that my reservation made directly at the hotel webpage, being a ClubAccor Hotel member had a much higher rate than the one form my colleagues made by a travelling agency. I hope to have a better treatment on that respect in a near future. Also the different rates for the same client on consecutive days, was something unexpected.

It is a relatively short walk, even with suitcases, to the hotel from the main train station. The lobby is nothing fancy and is sort of typical Novotel modernist. A nice touch is a dumb waiter to bring suitcase down to the reception rather than struggling down the steps. The rooms are also typical Novotel with no embellishments to make a mark. We had a suite so cannot comment on other rooms. The AC in the rooms is tricky and sometimes too hot and sometimes too cold. Wifi is satisfactory and bedrooms are also sp. breakfast is quite good with ample choices at the buffet. Service is efficient as you expect in Switzerland.

We selected the Novotel Geneva Centre hotel primarily for the reputation of the brand and the lcoation close (but not too close) to the Geneva main train station. We were not disappointed. The staff at Reception on checkin and in the Gourmet Bar where we ate dinner were all really friendly and helpful. The hotel provided a complimentary Geneva public transport for our stay. Our room was comfortable and quiet. We would have preferred to have a window to open for fresh air at night (all the windows were fixed glass) however the air conditioning was quiet and easily adjusted. The only hiccup we encountered was that the drainage from the bathroom toilet had apparently been compromised by something a previous occupant had flushed down. This was not immediately obvious on initial usage but by morning, the drainage had become very slow ! (This problem was reported to the Reception staff at checkout.)

Hotel is at the standard of Novotel / probably in the low range of the brand/ Location is fair enough, even if the neighbourhood could be better ( some dark traffic in the street). Breakfast is good. but forgot restaurant as there is very little choice. But as downtown is closed it's not a big issue as long as weather is ok

Hotel stay was ok, nothing more, nothing less. It is not in the best neighborhood of Geneva (Red District) but is manageable. Room quality was below other Novotel visited in my "traveling career..." At check-out, the clerk charged me extra fees (breakfast) as he assumed that I had breakfast at hotel (without even asking the question). When I saw mistake on paper invoice, issue was resolved within a few minutes...please pay more attention to details...

Pros: walking distance to most places in the city, helpful staff Cons: rooms need a refurbishment, badly designed bathroom Overall: if the location works for you, it's good, though basic and dated compared to other Novotels

I liked the room options for a business hotel. Is clean and have the essential.Some emploees how Mss Isabel that works at restaurant (breacfast) makes the hotel loose his atract. The reception is ok, but the emploees at the restaurant and night bar......terrible.

Excellent value, great location, clean, friendly staff. The beds were high quality, the rooms were quiet (good windows), the breakfast was incredible with healthy choices for adults and fun food for the children

Really nice reception staff that welcomed us three to this family vacation. The room was cold due to many windows facing a noisy street with a hectic night life in a red light district. This gave a bad impression of the room in spite of being very clean. The really disappointing experience was two breakfast days with the most confusing and chaotic breakfast ever: Beginning with standing in a line throughout the hallway waiting just to get in - lines to get food - food completely empty - a mess everywhere - broken kitchen utensils (thong) in the food. Really terrible. This is so far from the Novotel experience in our recent visits in other cities that we are disappointed.

Excellent, front desk personnel Daniela was so helpful and very professional. Breakfast buffet was fine but could have been better. Spa (steam room) was not working on the day we were there. No complimentary bottle of water on the room:-(((

The woman professional working at the reception by the name LUBA was specially cordial and attentive! I am handicapped and the room was roomy enough to accommodate my special needs.The elevator CIBES lift 5000 made mw getting in and out of the hotel a breaze