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Hotel Novotel Genève Centre 4 estrelas

Classificação clientes Avis 4.2/5 7.812 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 21 Serviços

Extras do hotel

  • Área de bem-estar com sauna, sauna turca e sala de fitness

  • 5 salas de reuniões, perto de diversas instituições renomadas

  • No centro de Genebra e perto do lago

  • Bar e restaurante com decoração moderna e culinária francesa

  • Quartos confortáveis e espaçosos com WIFI

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento público em área interna Serviços pagos
  • Acesso para cadeiras
  • Animais de estimação permitidos Serviços pagos
  • Serviço de babá mediante solicitação Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Mensageiro
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Academia
  • Bem-estar
  • Serviço de babá mediante solicitação Serviços pagos
  • Praia e esportes aquáticos
  • Outras atividades esportivas
Serviços de negócios
  • 5 Sala(s) de reuniões
  • Web Corner em um Mac
  • Business center de auto-atendimento
  • Serviço de cópia/impressão disponível

Localização do hotel

Novotel Genève Centre

Rue de Zurich 19
1201 geneva
switzerland

Tel: +41229099000

Fax: (+41)22/9099001

Check-in a partir das 15h00

Check out até as 12h00

  • GENEVA :  1 Monthoux

  • De avião

    BASEL A 250 km / 155,36 milhas

  • De avião

    GENEVA COINTRIN A 8 km / 4,97 milhas

  • De avião

    ZURICH AIRPORT A 330 km / 205,07 milhas

  • De barco

    CIE GENERALE NAVIGATION A 1 km / 0,62 milhas

  • De barco

    MOUETTES GENEVOISES A 1 km / 0,62 milhas

  • De carro

    A1 A 2,99 km / 1,86 milhas

  • De carro

    A40 A 8 km / 4,97 milhas

  • De trem

    CORNAVIN A 0,3 km / 0,19 milhas

  • De trem

    EAUX VIVES A 2,99 km / 1,86 milhas

GPS:46.211635, 6.147291

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Nossos restaurantes e bares

GOURMET BAR

Tipo de culinária: Francês

Do café da manhã ao almoço, jantar ou um delicioso lanche, o Novotel fornece opções balanceadas e serviço a la carte 24/7 em todos os seus hotéis. No Novotel, você pode aproveitar uma refeição relaxante em um ambiente amigável e cheio de estilo.

GOURMETBAR BY NOVOTEL

O Novotel Genève Centre oferece um bar contemporâneo com toque moderno. Este é o local ideal para reuniões de negócios ou para tomar um drinque com os amigos.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 289

  • Capacidade máxima: 300 pessoas

  • Capacidade máxima para banquete: 128 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Genève Centre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

7.812 comentários

Classificação no TripAdvisor 3.5/5

1.622 comentários

Wonderful Stay!

Classificação TripAdvisor 5.0/5

Belmaree 05/09/2021 Avaliação certificada TripAdvisor

I had a superior room for 3 nights and absolutely loved it! The room was very nice and quiet which is what I requested. The spa was great too. Everyone at the front desk was helpful and professional especially Luba. I will definitely stay here again next time I visit Geneva.

Dear Belmaree, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We really appreciate your feedback. We hope to see you again very soon! Kind regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Great location

Classificação TripAdvisor 5.0/5

JFW1975 07/04/2021 Avaliação certificada TripAdvisor

Good hotel at very central location, nice rooms and good breakfast. Only issue with shower, where apparently one set up is no water, despite turning the tab! But at least we could bathe in the bathtub.

Dear valued guest, we would like to thank you for your feedabck and for staying at Novotel Geneve Centre. We look forward to welcoming you soon. Kind regards, Gregory

Wonderful Holiday Experience

Classificação TripAdvisor 5.0/5

izemosa 20/02/2020 Avaliação certificada TripAdvisor

I can say the five days stay in this hotel with my family remains a memorable experience that will never go away quickly. The staffs were wonderful and so was the food, the double family rooms we stayed and the neatness of the hotel. The only concern I have not just for Accor Hotels only but for other hotels, is to create single rooms for a family of five, vis, father, mother and their three kids at anytime. Otherwise, our experience was wonderful.

Dear izemosa, Thank you for sharing your experience. We are really happy to see your experience has been wonderful. We hope to welcome you soon. Kind regards, Gregory V

Average stay

Classificação TripAdvisor 3.0/5

lučka c Business - 10/02/2020 Avaliação certificada TripAdvisor

I spent 4 days in the room on the first floor overlooking a roof full of air conditioning so I did not open the curtains. Nevertheless, the room was large enough, clean and quiet. The spa and fitness were cozy and clean. The breakfast was average but staff very friendly.

Dear lučka c, Thank you for sharing your experience. Do not hesitate to ask for a room overlooking the street. We look forward to welcoming you soon. Kind regards, Gregory V

Great place

Classificação TripAdvisor 5.0/5

amggtc Family - 18/12/2019 Avaliação certificada TripAdvisor

This was a very convenient place to stay. In relation to the train station and other shops and restaurants. It was a short 20 minute walk to the old town which was easy . Service, rooms and comfort was well above standard expectations. Thank you.

Dear amggtc, We are receiving your positive feedback with kindness. We hope to welcome you soon again. Sincerely yours, Gregory V

short stay

Classificação TripAdvisor 5.0/5

kai_landwehr Business - 15/12/2019 Avaliação certificada TripAdvisor

A great hotel close - 5min walk - to the central train station Cornavin. Very nice and supportive stuff. Well equiped and large room and a good breakfast. I would definitely recommend to stay there. kai from Zurich

Dera kai_landwehr, It was a pleasure to welcome you at Novotel Geneve Centre. We look forward to welcoming you soon. Kind regards, Gregory V

Hotel is great, staff is excellent. Location is a bit dodgy

Classificação TripAdvisor 4.0/5

JeroenNovi Family - 13/12/2019 Avaliação certificada TripAdvisor

Booked this hotel last minute while finishing shopping, because it is near shopping area. Hotel is very nice, staff is extremely nice. But the area is a prostitute area and it is not a comfortable walk to the city centre, specially at night. I did not check reviews before booking, so I was a bit surprised. But like I said the hotel and staff are excellent.

Dear JeroenNovi, Thank you for choosing Novotel Geneve centre. We look forward to welcoming you soon and we will share your experience with our teams. Kind regards, Gregory V Room Division Manager

Old hotel needs refurbishing

Classificação TripAdvisor 3.0/5

aamirs97 Family - 17/10/2019 Avaliação certificada TripAdvisor

I stayed with family of 2 children in a superior room. The room was too compact and they didn't upgrade me to a suite even though I was willing to pay for it. The breakfast needs to include omlet as standard without charging extra fee. It was embarrassing to know we had to pay extra since this is not usual in any other 4* properties or higher. Parking fee was too high too!

Dear aamirs97, Thank you for your feedback. We could not upgrade you as we did not have any Suites available during your stay. We hope to welcome you soon. Sincerely yours, Gregory V Room Division Manager

First stay in Geneve

Classificação TripAdvisor 4.0/5

AndreyS2063 Business - 06/10/2019 Avaliação certificada TripAdvisor

It was a group business trip. So I had to accept convenience of being together. The hotel is located quite conveniently just 7 minutes walk from the railway station and same distance from the lake bank. The staff is perfect with any assistance. While the hotel itself looks quite a "tired" one by the appearance. It shows the age of a grown up. However it was absolutely clean the room I was staying needed refreshment. Just before entering Novotel in Geneve I stayed at Novotel Sheremetjevo Moscow where everything was perfect and stylish while that hotel lives a long life in Russia.

Dear AndreyS2063, Thank you for sharing your experience. We do apologize if our rooms did not meet our expectations. Sincerely yours, Gregory V

The hotel with good location providing a standard services.

Classificação TripAdvisor 3.0/5

DayTrip43643730693 Business - 04/07/2019 Avaliação certificada TripAdvisor

I am travelling to Geneva several time for attending conferences. This was the first time for me to stay in this hotel. The reason I selected Novotel Geneve Centre is that I am a loyalty member of accorhotels and the Rotary Geneva -M. Gallery was fully booked. This hotel provided a very normal and standard services for a 4 star hotel. The receptionist gave me a key card for my room but it did not work, I came down to ask them fixing the key. They gave me another and It did not work either. I had to go down again twice to ask them for help. They let me wait and then change another the room without any explanation and apology for the inconvenience caused by their fault!

Dear DayTrip43643730693, Thank you for your loyalty towards the Accor hotels. We do apologize for the inconvenience caused by the room key. Since you have stayed we have changed all the locks for the entire building to ensure more comfort for our guests. We look forward to welcoming you soon. Sincerely yours, Gregory V Room Division Manager

Geneve

Classificação TripAdvisor 4.0/5

Anabela M Business - 16/04/2019 Avaliação certificada TripAdvisor

Rooms are not so good as expected for the price payed although they´re good. The location of the hotel is very good and breakfast is very diversified. It was not pleasant nor correct to verify that my reservation made directly at the hotel webpage, being a ClubAccor Hotel member had a much higher rate than the one form my colleagues made by a travelling agency. I hope to have a better treatment on that respect in a near future. Also the different rates for the same client on consecutive days, was something unexpected.

Dear Anabela M, Thank you for sharing your positive experience and being a loyal customer to Accor hotels. Do not hesitate to contact me directly so I can check what happened ratewise. Sincerely yours, Gregory

Good business hotel conveniently located

Classificação TripAdvisor 4.0/5

Eaa1947 Couples - 16/04/2019 Avaliação certificada TripAdvisor

It is a relatively short walk, even with suitcases, to the hotel from the main train station. The lobby is nothing fancy and is sort of typical Novotel modernist. A nice touch is a dumb waiter to bring suitcase down to the reception rather than struggling down the steps. The rooms are also typical Novotel with no embellishments to make a mark. We had a suite so cannot comment on other rooms. The AC in the rooms is tricky and sometimes too hot and sometimes too cold. Wifi is satisfactory and bedrooms are also sp. breakfast is quite good with ample choices at the buffet. Service is efficient as you expect in Switzerland.

Dear Eaa1947, Thank you for reviewing our property. We do apologize for the inconvenience caused by the room temperature. We hope to welcome you soon again. Sincerely yours, Gregory V

A nice hotel, conveniently located to the Geneva main train station

Classificação TripAdvisor 5.0/5

jadyenparis Couples - 17/03/2019 Avaliação certificada TripAdvisor

We selected the Novotel Geneva Centre hotel primarily for the reputation of the brand and the lcoation close (but not too close) to the Geneva main train station. We were not disappointed. The staff at Reception on checkin and in the Gourmet Bar where we ate dinner were all really friendly and helpful. The hotel provided a complimentary Geneva public transport for our stay. Our room was comfortable and quiet. We would have preferred to have a window to open for fresh air at night (all the windows were fixed glass) however the air conditioning was quiet and easily adjusted. The only hiccup we encountered was that the drainage from the bathroom toilet had apparently been compromised by something a previous occupant had flushed down. This was not immediately obvious on initial usage but by morning, the drainage had become very slow ! (This problem was reported to the Reception staff at checkout.)

Dear jadyenparis, Thank you very much for your kind review. We will inform all our teams about your feedback. We look forward to welcoming you soon. Sincerely yours, Gregory Viandaz

For a quick stop in Geneva

Classificação TripAdvisor 3.0/5

Joseph R Couples - 14/03/2019 Avaliação certificada TripAdvisor

Hotel is at the standard of Novotel / probably in the low range of the brand/ Location is fair enough, even if the neighbourhood could be better ( some dark traffic in the street). Breakfast is good. but forgot restaurant as there is very little choice. But as downtown is closed it's not a big issue as long as weather is ok

Dear Joseph R, Thank you for getting back to us. All reviews help us to improve either our customer service or upgrade our rooms. Please be aware we are working daily with Geneva authorities with regards to our neighborhood. Sincerely yours, Gregory

More attention to details please...

Classificação TripAdvisor 3.0/5

jeanlachance Business - 11/03/2019 Avaliação certificada TripAdvisor

Hotel stay was ok, nothing more, nothing less. It is not in the best neighborhood of Geneva (Red District) but is manageable. Room quality was below other Novotel visited in my "traveling career..." At check-out, the clerk charged me extra fees (breakfast) as he assumed that I had breakfast at hotel (without even asking the question). When I saw mistake on paper invoice, issue was resolved within a few minutes...please pay more attention to details...

Thank you for taking the time to tell us about your experience at the Novotel Genève Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do apologize by the mistake made by our front desk upon check out. Breakfast is charged automatically and our front desk should have asked you if you had it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gregory Viandaz Room Division Manager

Average hotel, good location

Classificação TripAdvisor 3.0/5

Jet47440409455 Business - 05/03/2019 Avaliação certificada TripAdvisor

Pros: walking distance to most places in the city, helpful staff Cons: rooms need a refurbishment, badly designed bathroom Overall: if the location works for you, it's good, though basic and dated compared to other Novotels

Dear Jet47440409455, Thank you for staying at Novotel Geneve Centre. Our central location allows you to access to all main attractions in Geneva. Be aware we are constantly trying to upgrade our rooms. We hope to welcome you in the future. Kind regards,

Some Emploies bad humors

Classificação TripAdvisor 3.0/5

429flavioa Family - 31/01/2019 Avaliação certificada TripAdvisor

I liked the room options for a business hotel. Is clean and have the essential.Some emploees how Mss Isabel that works at restaurant (breacfast) makes the hotel loose his atract. The reception is ok, but the emploees at the restaurant and night bar......terrible.

Dear 429flavioa, Thank you for reviewing our property. We do apologize if the quality of service did not meet your expectations. We are training regularly our team to give their best. We will share your review with them. Sincerely yours, G Viandaz Room Division manager

Excellent value

Classificação TripAdvisor 5.0/5

egrusu Family - 11/01/2019 Avaliação certificada TripAdvisor

Excellent value, great location, clean, friendly staff. The beds were high quality, the rooms were quiet (good windows), the breakfast was incredible with healthy choices for adults and fun food for the children

Dear egrusu, Thank you for sharing your positive experience. The entire team looks forward to welcoming you soon. Sincerely yours, Gregory V Room Division manager

Cold room and confusing breakfast

Classificação TripAdvisor 2.0/5

floit Family - 03/01/2019 Avaliação certificada TripAdvisor

Really nice reception staff that welcomed us three to this family vacation. The room was cold due to many windows facing a noisy street with a hectic night life in a red light district. This gave a bad impression of the room in spite of being very clean. The really disappointing experience was two breakfast days with the most confusing and chaotic breakfast ever: Beginning with standing in a line throughout the hallway waiting just to get in - lines to get food - food completely empty - a mess everywhere - broken kitchen utensils (thong) in the food. Really terrible. This is so far from the Novotel experience in our recent visits in other cities that we are disappointed.

Dear floit, Thank you for taking the time to tell us about your stay at the Novotel Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Let me answer on your remarks. Regarding the breakfast: it’s a kind of problem during the days when the hotel is fully booked and when we welcome a lot of families (Christmas and New Year days). Our restaurant service was already informed about it, we discussed it at the hotel meeting and will take appropriate measures to prevent future occurrence. About the room: due to our central location next to the night life district it can be noisy outside, so, we fully understand you. In case you should stay with us again, we would suggest you to book two connected family rooms instead of one suite. The construction is not really the same: there is one common door and then 2 separate doors, however we have such kind of rooms also at the back (quiet) side of the hotel. So, it could be a good solution for a family. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Luba (Front Office) P.O. Nicolas Goureau, General Manager

Excellent, front desk personnel Daniela was so professional and very helpful.

Classificação TripAdvisor 5.0/5

DayTrip55413429746 Friends getaway - 28/11/2018 Avaliação certificada TripAdvisor

Excellent, front desk personnel Daniela was so helpful and very professional. Breakfast buffet was fine but could have been better. Spa (steam room) was not working on the day we were there. No complimentary bottle of water on the room:-(((

Dear DayTrip55413429746, Thank you for sharing your positive comment especially for Daniela. We do apologize for the inconvenience caused by our steam room being out of order. we look forward to welcoming you soon. Sincerely yours, Gregory V

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