Hotel ibis Geneve Centre Gare 3 estrelas

Classificação clientes Avis 4.3/5 2.622 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 7 Serviços

Extras do hotel

  • A 5 minutos a pé da estação de trem Cornavin (a 1 min da estação de bonde)

  • Cartão de transporte público gratuito na chegada, válido durante toda a hospedagem

  • Serviço de lanches e bar abertos 24 horas

  • Wi-Fi gratuito.

  • Espaços de co-working

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento público em área externa (perto de) Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Idiomas falados no hotel
  • Check-in antecipado/Late check-out Serviços pagos
  • Máquina de engraxar sapatos
Alimentação
  • Café da manhã Serviços pagos
  • 1 Bar(es)
Serviços de negócios
  • Serviço de cópia/impressão disponível Serviços pagos

Localização do hotel

ibis Geneve Centre Gare

10, rue Voltaire
1201 geneva
switzerland

Tel: +41223382020

Fax: (+41)22/3382030

Check-in a partir das 12h00

Check out até as 12h00

  • TRAM :  13 ou 16 ISAAC MERCIER

  • De avião

    GENEVA COINTRIN A 5 km / 3,13 milhas

  • De avião

    ZURICH KLOTEN A 282 km / 175,24 milhas

  • De carro

    GENEVE CENTRE A 1,8 km / 1,12 milhas

  • De carro

    GENEVE LAC A 1,8 km / 1,12 milhas

  • De trem

    GARE DE CORNAVIN CFF A 0,4 km / 0,25 milhas

  • De trem

    GENEVE AEROPORT A 5 km / 3,11 milhas

GPS:46.207651, 6.138269

Nossas acomodações

Convidativo, moderno e aconchegante, com uma cama confortável e um banheiro funcional. O quarto do Ibis possui tudo o que você precisa para uma estadia agradável.

Nossos restaurantes e bares

BAR

A descontração também o acompanha até o Bar : A qualquer hora do dia, o bar do ibis é ideal para reuniões ou momentos de descontração.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Avaliações dos nossos hóspedes para
ibis Geneve Centre Gare

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

2.622 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

631 comentários

Fully met our requirement for a 1 night stopover

Classificação TripAdvisor 4.0/5

David194904 Couples - 09/09/2019 Avaliação certificada TripAdvisor

Clean quiet room with a comfortable bed. Hotel only 5 minutes' walk from Cornavin railway station and adjacent tram and bus stops, giving ready access to the city, airport and elsewhere. Room smaller than in other Ibis hotels we have stayed so might have felt cramped for a longer stay, but good value by Geneva standards. Free Geneva transport card, including airport, is included.

Dear David194904, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

From London to Geneva

Classificação TripAdvisor 4.0/5

Raj K Family - 21/07/2019 Avaliação certificada TripAdvisor

Nice hotel and well located for the train station and lake which are only 5-10 minutes away. Triple room is small but clean and staff are very helpful. It does what it says on the Great location for station and lake. Clean and compact triple room.

Dear Raj K, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Low value for money

Classificação TripAdvisor 2.0/5

Didier R Business - 05/07/2019 Avaliação certificada TripAdvisor

Ridiculously small rooms, bed 140 wide. Bad night, high pricz E Ridiculously small room, very small bed 140 wide, high price. Only if you have no other option on Geneva. Only good thing may be the location if you need to be close to railway station

Dear Dider R, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

Perfect Stay

Classificação TripAdvisor 5.0/5

crima88 Solo travel - 26/03/2019 Avaliação certificada TripAdvisor

Hotel is beatifully located and very clean and comfortable. Check in and Check out are fast and simple (also available on line). The people at front desk are very kind and helpful. The room are small but there is all you need

Gentile Crima88, Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Serena LO VERSO Assistant Manager

One person at the reception may create trubles

Classificação TripAdvisor 3.0/5

christianlQ8870PV Business - 03/03/2019 Avaliação certificada TripAdvisor

I'm somehow Accor addicted (Platinum member since 2010) and I know what I have to expect by ibis standards vs other brands of the group (Sofitel, Pulmann, Novotel, Mercure, etc...). So, nothing to say on the overall standards (e.g. breakfast); moreover, the rooms are even above typical ibis standards. The problem I had this time was that during the afternoon there was only one person at the reception who was also in charge to serve the bar. Therefore, I was waiting to get a beer, but dozen people were checking out at the same time and I waited 30mins (!) to get a simple beer. Without such an issue, I'd rated 4.

Dear christianlQ8870PV, Thank you very much for staying with us and for sharing your experiences. Your opinion is very important to us, as we strive to provide a superior and flawless service experience. Concerning, the waiting problem, know that this is not our habits and that was an exception, please accept our apologies. Regards, ATIF Amal

Ibis Geneve Centre Gare - Great Customer Service and Super Location

Classificação TripAdvisor 5.0/5

Companion440702 Solo travel - 12/12/2018 Avaliação certificada TripAdvisor

I was exhausted when I arrived and had challenges with the door key and the room safe. Staff made 2 trips to help me get in the room and 3 trips to help me with the safe. They were so patient, courteous, and understanding. And, they were great with providing directions. Staff always had a ready smile! I love Ibis!

Dear Companion440702, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Good location

Classificação TripAdvisor 3.0/5

Andrew P Business - 09/10/2018 Avaliação certificada TripAdvisor

Nice hotel with relatively small rooms, very good location, short walk to train station. Friendly and helpful staff, clean, comfortable bed. Just one warning - do not take room 104 (weird layout with dark "balcony" and without actual window. Besides that, good hotel.

Dear AndrewP, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Great value hotel in the heart of Geneva

Classificação TripAdvisor 5.0/5

jonnytransa Business - 14/06/2018 Avaliação certificada TripAdvisor

Great value hotel in the heart of Geneva, great service, great breakfast and most of all fabulous staff, a big Thankyou for making my stay enjoyable.i will be back this winter for another great stay. 5 *

Dear Jonnytransa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

Great Staff and good location

Classificação TripAdvisor 5.0/5

familieang Couples - 15/05/2018 Avaliação certificada TripAdvisor

My wife and I stayed at the Ibis Geneve Centre Gare for 2 nights. We are an elderly couple in our late sixties.The front desk staff are super helpful! For example, without our asking the staff on duty offered us an umbrella when he saw us leaving the hotel for our dinner. The room is small but comfortable and clean. The hotel is very close to the train station and despite the rain, we could walk with our luggage to catch the morning train to the airport. Also appreciate very much the free transport card for travelling around in the city. Overall, we are very pleased to have chosen this hotel for our short stay. We would like to thank the staff on duty during our stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

Good stay!

Classificação TripAdvisor 4.0/5

Vivian O Family - 06/10/2017 Avaliação certificada TripAdvisor

The hotel is nice, the stuff is friendly and helpeful. The room is not too big, but it is very clean and the mattress is confortable. Good shower! There is construction going on on the street in front of the hotel, not a lot of noise, but there are basically no street parking available.

Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш,

Very good experience

Classificação TripAdvisor 5.0/5

848rimh Business - 27/03/2017 Avaliação certificada TripAdvisor

The hotel is very well located with regards to public transportation, shops etc. It's in a quiet area close to main train station. My room was small but very nice, clean and calm (even though I was right by the elevator). I wished they had a kettle for making tea. The staff was very nice, welcoming and helpful. The check-in/out was done very fast and I will definitely come back whenever I am in Geneva.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Super hotel, good breakfast in centrum

Classificação TripAdvisor 5.0/5

Ania K Family - 13/01/2017 Avaliação certificada TripAdvisor

Hotel is close by the station, some restaurants close by, breakfast was good, bed were good, we had a nice stay, you get a free card for bus, trams and boat, we left our car on the parking at the train station and from the IBIS hotel we got reduction of 40% for the parking. Wifi free.

Dear Ania, We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Ibis Genève Centre Gare and feedback such as yours is most encouraging. We hope that we will have the pleasure of welcoming you again in the near future. Eva Flouret Reception Leader

Disappointment with the customer services provided

Classificação TripAdvisor 2.0/5

922joela Family - 03/11/2016 Avaliação certificada TripAdvisor

The experience as a Accor member was very bad, person behind the reception wasn't polite or attentive to the customer, even when she made a mistake and recognise that was a mistake, didn't appolagise, the room was very small and next to the lift. Will not recommend or stay there again.

Dear Guests, We thank you for taking the time to provide feedback on your last stay among us . We deeply apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have already shared your feedback with our staff. Best regards, Merouane Assistant-Manager

City centre experience

Classificação TripAdvisor 4.0/5

CHvoyageur Couples - 01/05/2016 Avaliação certificada TripAdvisor

The hotel is easily reached from the station in a few minutes on foot, there are also many restaurants within walking distance. If you have to be or want to be in the centre of things, this is the right location. Service was friendly, the room was perfectly satisfactory and well-insulated. However both room and bathroom were small, space in Geneva is at a premium. The breakfast was a little disappointing, only average Ibis, here again space is limited. If you do not need to be right in the centre of town, you can obtain better value by looking a bit farther away. Book in advance if possible, the walk-in prices are very high

Dear Guets, We appreciate your time and nice words about ibis Geneva Centre Gare and staff. Thanks for recommending us. We absolutely look forward to welcoming you again soon. Kind regards Merouane Assistant-Manager

Good Hotel

Classificação TripAdvisor 4.0/5

hadisis442 Business - 03/03/2016 Avaliação certificada TripAdvisor

The hotel is very clean and 5 minutes walk to Gare Cornavin-Geneva. Breakfast is very good. When the night was very quite so I could sleep comfortably. The drawback is there is no electric kettle. It is value hotel.

Dear Guets, We appreciate your time and nice words about ibis Geneva Centre Nations and staff. Thanks for recommending us. We absolutely look forward to welcoming you again soon. Merouane Assistant-Manager

They forgot the membership benefits

Classificação TripAdvisor 3.0/5

DinoAvagliano Business - 21/11/2015 Avaliação certificada TripAdvisor

I am platinum member and as a part of my benefits i also get upgraded upon availability. Once i got into Ibis Geneva the lady told me there were not availability for upgrade, I took it for granted but the funny part was both days breakfast the room was pretty half empty, we are talking about a small breakfast room with maximum 30 people, one day i spent 2 hours between 8am to 10am so I did not miss too many people i believe, going back to the room i could still book online an upgraded room if i paid....I am definitely convinced myself that the members at the desk forgot the upgrade benefit. Overall average hotel with a good location

Dear Guest, Thank you very much for your feedback and compliments. I will share them within the team. We are happy that you enjoyed your stay with us. We apologize for the inconvenience caused with your membership benefits and we are going to resolve this situation. Kind regards Merouane Assistant-Manager

Lovely stay!!

Classificação TripAdvisor 5.0/5

aikaterininn Couples - 03/11/2015 Avaliação certificada TripAdvisor

Very nice central hotel. Very friendly staff. Room was a standard ibis hotel room. We had everything we needed for our 2 days stay. We didn't have breakfast or dinner at the hotel. We will stay again on our next visit to Geneva.

Dear Guests, Choosing ibis Geneva Centre Gare for a romantic break is a great option all year round. Thanks for sharing your positive experience. Best regards,

Good Budget Choice in Geneva

Classificação TripAdvisor 4.0/5

Alternatives Business - 12/10/2015 Avaliação certificada TripAdvisor

Good bed, decent air exchange system, and very good insulation make this a good choice in Geneva, where a good night's sleep can come at exorbitant rates. It is also an easy walk to the train station and the hotel gives transportation passes for travel within the city. It is a budget hotel so don't expect coffee/tea making facilities, comfy chairs, or special toiletries. Didn't try the breakfast on offer so can't comment on that. One critical remark to housekeeping: the pillow top mattress on our bed could do with a good steam cleaning.

Dear Guest, Thank you to choose ibis Geneva Centre Gare for your stay in Geneva and thank you to send this comments. I am very happy to hear you liked the locations. Coffee or tea facilities are available in superior categories like Novotel or Mercure. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely,

3 day break in Geneva

Classificação TripAdvisor 3.0/5

kellyjw398 Couples - 05/10/2015 Avaliação certificada TripAdvisor

Hotel is basic but great location with friendly staff. Breakfast again was basic but adequate. The only gripe I have is that the holding fee on my debit card has not been released since I checked out.

Dear Guest, Thank you for taking the time to write this review. We really appreciate your compliment. Thank you for your comment regarding the credit card cancellation, we will make our best to resolve this issue. We hope to welcome you again in our hotel. Merouane - Assistant Manager.

Almost made it...

Classificação TripAdvisor 3.0/5

Cammal_BrownBoy Couples - 29/06/2015 Avaliação certificada TripAdvisor

I was keen to try out the Ibis due to my Accor membership. They have many Ibis in Geneva but the one I stayed was Ibis Geneve Centre Gare. We walked from the train station to the hotel in about 15minutes. It was easy to find. The hotel looks good and clean. The check-in was smooth and fast as we have already paid during booking. The room was good too except for the air conditioner which was not cold at all. Please do something about the air conditioner as it was a disappointment from other ibis that we have stayed. I stayed only for one night in Geneva hence it was bearable. I don’t think I will be able to tolerate it if I had stayed for more than one night.

Dear Guest, Thank you very much for your feedback and compliments, I will share them with the team. I refer to the issue regarding your stay in the Ibis Genève Centre Gare. I understand that your complaint was about the air conditioning of the hotel. We already have it check with the hotel and based from the local government of Geneva, air conditioning is prohibited in Geneva. In contrary with this legislation the hotel had made sure that the temperature of the rooms is between 18-24 degrees Celsius. Please accept our sincere apologies for any inconvenience that has been caused which does not reflect the quality of service we wish to offer you. We look forward to welcoming you again soon in our hotels. Merouane - Assistant Manager

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