Mercure Hotel Frankfurt Eschborn Sued 4 sterren

Tripadvisor-waardering 3.5/5 173 beoordelingen

Extras van het hotel

  • 125 comfortabele hotelkamers met gratis WiFi

  • 2 conferentiezalen voor maximaal 80 personen

  • Betaalde parkeergarage

  • Bijzonder makkelijk te bereiken via de S-Bahn en goede verbindingen met snelwegen A5 en A66

  • Ideaal gelegen in het industriegebied van Eschborn Süd

Dit hotel is onderdeel van Planet 21 en streeft naar Positieve Gastvrijheid.

ALLSAFE goedgekeurd hotel

Hotel locatie

Mercure Hotel Frankfurt Eschborn Sued

Frankfurter Strasse 71-75
65760 ESCHBORN
Duitsland

Gps:50.136269, 8.572475

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Samengevat
Op het terrein
  • Parking
  • Hotel toegankelijk voor rolstoelen
  • Airconditioning
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen

Onze accommodaties

In het Mercure viersterrenhotel Frankfurt Eschborn Süd kunt u kiezen uit 'Standard' kamers en comfortabele 'Privilege' kamers. De 125 kamers zijn voorzien van airconditioning, gratis WiFi en DSL. Eén kind tot 15 jaar mag gratis op uw kamer verblijven. Uw huisdier is ook welkom (EUR 10 per nacht). Onze wasservice is op weekdagen beschikbaar om zorg te dragen voor uw kleding en ander wasgoed.

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Meer informatie

TripAdvisor score  3.5/5  173 beoordelingen

Changes are not an improvement

Tripadvisor-waardering 3.0/5

Noel1310 Zaken - Gecertificeerde beoordeling door TripAdvisor

This is no longer a 4 star hotel. Recent cost cutting changes have eliminated evening meal service and room mini bar (now its self service microwaved meals from the lobby). I imagine the changes look good for the Mercure accountants, but did anyone ask the customers ?

Dear Noel, many thanks for your reply. We can understand, that not each guest agree with our change in a mordern F&B concept. Since January we have implemented the Kukimi concept with Asian, Indisch and local Food. Also , Salads ,wraps and sandwiches 7days /24 hours. Also we serve fresh made Pizzas in the hotelbar during the week in the evening. Since we have installed the shop, the amount of offered drinks increased from 7 out of the minibar, to about 30 several drinks, we offer in the shop. Also we reduced the prices for the drinks and food in respect, that we do not have the high cost of minibars , that are not used in the room. We have gain many positive feedback to this . Surtainly our bisto / hotelbar is opened during the week to offer service and beer , wine and other drinkt to our guests. best regards Stefan Rösl General Manager

Business trip

Tripadvisor-waardering 3.0/5

Quest27606708422 Zaken - Gecertificeerde beoordeling door TripAdvisor

Lobby/bar area extremely warm. Bedroom too warm even with A/C. Bar not open Sunday evening or upon our return from dinner Monday evening. Bar hours listed as open until 1am. These are all factors that I will consider when returning to the area.

Dear guest, many thanks for your feedback. We apologioze, that we did not meet your expectations during your stay. We will work on to improve and hope , to welcome you again. bet regards

Youth Hostel style

Tripadvisor-waardering 2.0/5

Kricho Zaken - Gecertificeerde beoordeling door TripAdvisor

This hotel feels a bit like a youth hostel. Very old and tired. You can get much better hotels, much newer for 5eur more but they book up quick so be organised to avoid mercure mediocracy. The good: - it’s near my office - free WiFi The bad: - check in desk is frosty and you don’t feel welcomed - old fashioned decor - tired rooms and super tired reception It was 105EUR, half the price of the other mercure and actually a lot cleaner than it’s more expensive cousin. I would really not want to stay again because it’s tired and the lack of customer service.

Dear Kricho, many thanks for your reply. We are sorry to hear, that you do not like our hotel and that our reception did not welcome you warm and friendly . We will work on to improve . best regards Stefan Rösl General Manager

Slecht

Tripadvisor-waardering 1.0/5

Inspire721942 Zaken - Gecertificeerde beoordeling door TripAdvisor

Wij gaan alle dagen de hele dag naar de beurs in frankfurt (vrijdag 5 uur smorgens vertrokken en pas 19.00uur in het hotel)Aangekomen in het Mercure... bleek bar en restaurant gesloten!!!!! we moesten er dus weer uit om te eten...Zondag zou het open zijn (zo werden wij via een bord geinformeerd bij de ingang op zaterda) helaas ook dicht ivm zieke dame (pardon)Dus nee echt ontevreden op internet stond gewoon 6.30 - 23.00 bar restaurant open!! heel raar en heel naar want wij moesten elke avond weer weg wat je juist niet willen!!

Dear Ladies and Gentleman, thanks for your comment regarding the opening times of our bar and restaurant on weekend. We apologize about the circumstance that the restaurant and bar was closed . Even if we could offer drinks and food with our new grab and go shop, we understand, that you have expected more service. We will prove, if we are able to open the Bar for the next Heimtextil fair. The history has shown, that the demand was very low and the guests stayed in Frankfurt during the fair. Therefore we reduced the opening times on weekend. Hope to welcome you again next year. Best regards Stefan Rösl General Manager

Prima business hotel

Tripadvisor-waardering 5.0/5

frederickv2014 Gecertificeerde beoordeling door TripAdvisor

Het hotel was heel vlot via email bereikbaar vooraf, vriendelijke medewerkers, propere en ruime kamer, 's avonds nog een bar in het hotel, 's ochtends een lekker en uitgebreid ontbijt. Het hotel ligt in een buurt met veel kantoorgebouwen. Correcte prijs, tevreden.

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