Mercure Hotel & Residenz Frankfurt Messe 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 622 beoordelingen

Mercure Hotel & Residenz Frankfurt Messe - Image 1
Mercure Hotel & Residenz Frankfurt Messe - Image 2
Mercure Hotel & Residenz Frankfurt Messe - Image 3
Mercure Hotel & Residenz Frankfurt Messe - Image 4

Omschrijving

Extras van het hotel

  • Ons restaurant en onze grote tuinlounge nodigen u uit tot ontspanning

  • Ideale locatie voor Messe Frankfurt en de beste vervoersverbindingen

  • Relax - Food Drinks & You - Ons knusse gastvrijeheidsconcept

  • 88 appartementen met kitchenette voor uw langere verblijf in Frankfurt

  • 450 overdekte parkeerplaatsen (tegen betaling) voor eenvoudig ter plaatse parkeren

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29
60486 FRANKFURT AM MAIN
Duitsland

Gps:50.116781, 8.638955

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

RELAX FOOD DRINKS AND YOU

Trakteer uzelf op regionale gerechten en internationale klassiekers in restaurant 'twenty9'. Het restaurant heeft een kosmopolitisch design en op het terras in de tuin kunt u heerlijk ontspannen en genieten van een groene oase.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  622 beoordelingen

TripAdvisor score  3.6/5  871 beoordelingen

Mooie kamer, service ging stroef

Avis-klantbeoordeling 2.5/5

Mark Zaken - ALL bevestigde berichten

Dear Mark, I sincerely apologize for the human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in/check-out procedures. Sorry to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Mathis Matlé General Manager

Uitstekende locatie en prima kamer

Avis-klantbeoordeling 5.0/5

Caroline Zaken - ALL bevestigde berichten

Dear Caroline, We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mathis Matlé General Manager

Dicht bij Frankfurt Messe, prima lokatie, goed ontbijt

Avis-klantbeoordeling 4.0/5

Rene Zaken - ALL bevestigde berichten

Dear rene, Thank you very much for your visit. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Mathis Matlé General Manager

Prima locatie

Avis-klantbeoordeling 3.5/5

Jeroen Zaken - ALL bevestigde berichten

Dear Jeroen, Thank you very much for your visit. We regret that your experience with your room and the value did not meet your expectations; please allow us to express our sincerest apologies. We hope that your next visit will be more pleasant as the previous one. Best regards, Mathis Matlé General Manager

Top

Avis-klantbeoordeling 3.5/5

Anoniem Stellen - ALL bevestigde berichten

Dear Ms. S., Thank you very much for your visit and for taking the time to rate your stay at the Mercure Hotel & Residenz Frankfurt Messe. I am very sorry that your room was not to your liking. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear and tear due to its age. However, please be assured that appropriate renovation measures are already underway. It would be a pleasure to welcome you back to Frankfurt and to our hotel. With best regards, Mathis Matlé General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 247 beoordelingen 8.9/10 Locatie
  • 440 beoordelingen 6.9/10 Kamer
  • 389 beoordelingen 8.5/10 Service
  • 7 beoordelingen 8.6/10 Wifi
  • 219 beoordelingen 8.4/10 Ontbijt
  • 184 beoordelingen 6.8/10 Netheid
  • 106 beoordelingen 8.1/10 Eten
  • 41 beoordelingen 8.1/10 Bar en Dranken

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