Mercure Hotel & Residenz Berlin Checkpoint Charlie

Informacja

Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 342

hotel certyfikowany ALLSAFE

Mercure Hotel & Residenz Berlin Checkpoint Charlie
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Opis

O hotelu

  • Hotel z certyfikatem ALLSAFE

  • Apartamenty i pokoje od 30 do 80 m², wiele z balkonem lub tarasem

  • Kilka kroków od Checkpoint Charlie, Friedrichstrasse i Gendarmenmarkt

  • Pokój w całości dla niepalących (częściowo z balkonem / tarasem)

  • RELAX: posiłki i napoje dla Ciebie. Wino, wędliny i przekąski

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Nasze pokoje

W naszym 4-gwiazdkowym Mercure Hotel & Residenz Berlin Checkpoint Charlie są pokoje jednoosobowe, duże pokoje, pokoje typu privilege, apartamenty, jak również apartamenty typu privilege. Każdy ze 139 pokoi jest klimatyzowany i ma dostęp do sieci WIFI. Odwiedź nas z dziećmi i zaoszczędź na pobycie: jedno dziecko do 11 lat może zatrzymać się w pokoju i otrzymać śniadanie bez dodatkowych opłat. Dzieciom przysługuje również 50% zniżki na śniadanie.

Lokalizacja hotelu

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Niemcy

Faks: +49 30 20632111

  • Kochstrasse:  M129 Kochstrasse

  • Leipziger Strasse:  148 Leipz./Fried.str

  • S9, S5:  S9, S5 FRIEDRICHSTRASSE

  • U2:  U2 STADTMITTE

  • U6:  U6 KOCHSTRASSE

  • Samolotem

    BERLIN TEGEL W 11km / 6,84 mil

  • Samolotem

    SCHOENEFELD W 29km / 18,02 mil

  • Samochodem

    DREICK TREPTOW W 15km / 9,32 mil

  • Samochodem

    PRENZLAUER CHAUSEE W 10,9km / 6,77 mil

  • Samochodem

    TEMPELHOFER DAMM W 4,9km / 3,04 mil

  • Pociągiem

    BERLIN OSTBAHNOF W 6km / 3,73 mil

  • Pociągiem

    S-BAHN FRIEDRICHSTR W 1,7km / 1,06 mil

Pozycja GPS:52.508738, 13.393399

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar

RELAX - FOOD, DRINKS & YOU

PEŁNY RELAKS: doskonałe jedzenie, bogaty wybór napojów i Ty. Odpoczywaj, jedz, pij i pracuj tak, jak lubisz. Relaks może przynieść wspaniałe rezultaty: nowe pomysły, dobre decyzje i ciekawe rozmowy.

Opinie gości dotyczące hotelu
Mercure Hotel & Residenz Berlin Checkpoint Charlie

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 342

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 821

Certyfikat Doskonałości 2022

Słaby hotel, z mało sympatyczną obsługą

Ocena klientów 1.0/5

Anonimowo Rodziny - Opinie potwierdzone ALL

Hotel zlokalizowany w centrum. Generalnie czysto. Jednak ekspres do kawy nie działał, po zgloszeniu że uszkodzony, wymienili na tak beudny, że brzydziłbym się psu dać z niego napić. Żenujace. Obsługa na recepcji nie miła. Nie polecam.

Dear Mr. J., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

piękne miejsce

Ocena klientów 5.0/5

Artur Pary - Opinie potwierdzone ALL

Świetna lokalizacja, profesjonalny personel, bardzo cicha okolica

Dear Mr. L., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

jak zwykle bylo ok

Ocena klientów 4.5/5

Anonimowo Znajomi - Opinie potwierdzone ALL

Pobyt ok, bardzo miła i sympatyczna obsługa

Dear Mr. M., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Not a positive experience.

Ocena na stronie TripAdvisor 2.0/5

Stefano B Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Old fashioned hotel. No restaurant, no bar during the day, no frigo bar, no slippers no towel for the floor in the bathroom. Bath was not correctly clean (some garbage in the basket). It was not possible to order room service. NOT A REAL 4 STARS....Bad experience for a Mercure chain hotel. Positive things ( staff was kind and position is ok. I must come back in Berlin next month, but I will choose another hotel.

Dear Stefano B, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with our hotel, our service and the house-keeping in particular did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke, General Manager

wspaniały pobyt

Ocena klientów 5.0/5

Grzegorz Pary - Opinie potwierdzone ALL

uroczy zaciszny hotel w doskonałym miejscu Berlina, wygodny estetyczny pokój, bardzo miła i przyjazna obsługa zarówno w recepcji jak i na śniadaniu, na pewno skorzystamy ponownie

Dear Mr. J., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

udany pobyt

Ocena klientów 5.0/5

Anonimowo Znajomi - Opinie potwierdzone ALL

Pobyt udany. Bardzo miła atmosfera. Personel bardzo sympatyczny

Dear Mr. M., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Świetna lokalizacja

Ocena klientów 4.5/5

Jacek Znajomi - Opinie potwierdzone ALL

Hotel nie najnowszy ale duże pokoje z aneksem kuchennym są bardzo wygodne. Uprzejma obsługa i bardzo dobre śniadania.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Wonderful location and comfortable hotel

Ocena na stronie TripAdvisor 5.0/5

Calvin T Opinia zatwierdzona w TripAdvisor

The hotel is convenient located near the historical Checkpoint Charlie and there are several cafes and supermarkets nearby. Rooms were nice and clean, really huge as we booked the 2 bedroom apartment.

Pobyt

Ocena klientów 3.0/5

Filip Pary - Opinie potwierdzone ALL

Niski poziom usług, stary hotel

Dear Mr. B., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Dobra lokalizacja

Ocena klientów 4.0/5

Anonimowo Rodziny - Opinie potwierdzone ALL

Nadal nie jest zwolniona blokada na mojej karcie kredytowej . Dlaczego ?

Dear Mr. Stark, Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We released the amount on your credit card immediately upon your departure. However, some credit card companies take a long time to implement it. We hope to welcome you as our guest soon again. Yours sincerely, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Enjoyable stay

Ocena na stronie TripAdvisor 4.0/5

Cardiffgal62 Opinia zatwierdzona w TripAdvisor

Central location within walking distance of major sights, plenty of restaurants/cafes nearby. Bed extremely comfortable and room very quiet. Breakfast excellent and breakfast room not too busy. Staff very helpful. An enjoyable stay.

jakość, lokalizacja, pokój

Ocena klientów 5.0/5

Hanna Jedna osoba - Opinie potwierdzone ALL

pobyt na 1 noc ze śniadaniem, piękny pokój (bezpłatny upgrade), patio/ogród, bardzo ładny wystrój wspólnych wnętrz hotelu, uprzejmość, centralna, ale spokojna lokalizacja, bliskość stacji metra

Dear Ms. Arendt, Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Fantastic hotel downtown Berlin

Ocena na stronie TripAdvisor 5.0/5

martialfaure Solo travel - Opinia zatwierdzona w TripAdvisor

Fantastic hotel downtown Berlin. Extremely friendly staff at reception. Very comfortable rooms , large bathroom , excellent beds. Metro nearby, Bars and restaurant very cosy . I do highly recommend this hotel.

jak zwykle bylo ok

Ocena klientów 4.5/5

Anonimowo Znajomi - Opinie potwierdzone ALL

było ok. Obsługa profesjonalna. Personel bardzo miły. Może rano przy śniadaniu za dużo zamieszania. To trzeba poprawić

Dear Mr. M., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke Assistant Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Udany pobyt

Ocena klientów 4.5/5

Łukasz Rodziny - Opinie potwierdzone ALL

Hotel położony w świetnym miejscu (w samym centrum a jednocześnie w cichej uliczce), obsługa fantastyczna, dobre śniadania. Pokój duży, wszystko co potrzeba pod ręką. Miłym akcentem były napoje i przekąski w cenie. Polecam!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Schulz Front Office/Guest Relations

Nice hotel & location for a first Berlin discovery

Ocena na stronie TripAdvisor 5.0/5

Manu P Opinia zatwierdzona w TripAdvisor

Centrally located near main attractions and lots of public transports options... You can start your discovery from here easily and the surroundings are quiet later at night Rooms are clean & spacious, personnel is kind and helpfull and the breakfast nice to start the day. What else... ?

Relaxing weekend in Berlin

Ocena na stronie TripAdvisor 5.0/5

Globetraveller898 Opinia zatwierdzona w TripAdvisor

I really like Germany. I feel very good every time I go there. Mercure contributes a lot to this feeling of well-being. I enjoyed a warm welcome and attentiveness from the staff, who met all my expectations. I thank them all. I had a great time in Berlin. A relaxing weekend where I went sightseeing. Every time I return to my room to rest, I feel like I am at home. Thank you!

Dear Globetraveller898, happy to read that you like Berlin and you felt home in our hotel. That is what we are working for. Always welcome, sincerely Ulrike Bock, General Manager

Wszystko w największym porządku.

Ocena klientów 4.5/5

Jacek Rodziny - Opinie potwierdzone ALL

Hotel godny polecenia ze względu na lokalizację, uprzejmy i pomocny personel oraz oferowane warunki.

Dear Jacek, We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Schulz Front Office/Guest Relations

Hotel dobrze położony, w spokojnym miejscu, dobra komunikacja z głównymi atrakcjami miasta

Ocena klientów 3.5/5

Crista Pary - Opinie potwierdzone ALL

Hotel ładny, smaczne śniadania, dobra organizacja w przestrzeganiu zasad Covid, na przykład na śniadania udaje się o określonej godzinie, co pozwala uniknąć tłoku. Pokój duży, z częścią wypoczynkową, aczkolwiek i na korytarzach i w pokoju czuć było nieprzyjemny zapach.

udany pobyt

Ocena klientów 4.0/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Miłe przyjęcie na recepcji, szybka rejestracja. Niestety welcome drink był na kiepskim poziomie, można było wybrać napój z lodówki obok recepcji. Brak lampki wina to duży minus.

Dear Mr. Blazej, Thank you for the great review of our hotel! We will try our best to have the bar ready for your next stay. Hopefully you can enjoy your drink at the bar then.We hope to see you again very soon. Sincerely, Jessica Schulz Front Office/Guest Relations

Najnowsze opinie: 20

Partner: TripAdvisor

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