Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 242

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Schuetzenstrasse 11, 10117 BERLIN, Niemcy

Opis

O hotelu

  • Certyfikacja zrównoważonego rozwoju Green Key

  • Apartamenty i pokoje od 30 do 80 m², wiele z balkonem lub tarasem

  • Kilka kroków od Checkpoint Charlie, Friedrichstrasse i Gendarmenmarkt

  • Pokój w całości dla niepalących (częściowo z balkonem / tarasem)

  • RELAX: posiłki i napoje dla Ciebie. Wino, wędliny i przekąski

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Niemcy

Pozycja GPS:52.508738, 13.393399

Telefon
Faks +49 30 20632111

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RELAX - FOOD, DRINKS & YOU

PEŁNY RELAKS: doskonałe jedzenie, bogaty wybór napojów i Ty. Odpoczywaj, jedz, pij i pracuj tak, jak lubisz. Relaks może przynieść wspaniałe rezultaty: nowe pomysły, dobre decyzje i ciekawe rozmowy.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 242

Ocena klientów 5.0/5

Gabriela K. Rodziny - Opinie potwierdzone ALL

Jesteśmy bardzo zadowoleni z pobytu w tym hotelu. Miła i profesjonalna obsługa, wygodne łóżka, duży pokój z miejscem do pracy; łazienka z wanną i prysznicem oraz osobna toaleta. W pokoju lodówka oraz zestaw do parzenia kawy i herbaty. Wszystko tak, jak na zdjęciach i w opisie pokoju

Dear Gabriela K., Thank you so much for your visit. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top review and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager

Ocena klientów 5.0/5

Tomasz K. Znajomi - Opinie potwierdzone ALL

Bardzo dobre. Jedynie kanapa lekko skrzypiała.

Dear Tomasz K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Ocena klientów 1.5/5

Natalia M. Pary - Opinie potwierdzone ALL

Super lokalizacja i dobra wielkość pokoju, niestety niewygodne łóżka, czystość pozostawiała wiele do życzenia, a pod prysznicem była pleśń. Poprosiliśmy o zmianę pokoju ze względu na pleśń, ale drugi miał jej jeszcze więcej. Drogi parking podziemny.

Dear Natalia M., I would like to offer my sincere apologies for the problems regarding the housekeeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jessica Matschke General Manager

Ocena klientów 4.5/5

Pawel L. Rodziny - Opinie potwierdzone ALL

bardzo udany pobyt, wszędzie blisko, Hotel posiada wszystko co potrzeba.

Dear Pawel L., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Ocena klientów 3.5/5

Greta S. Pary - Opinie potwierdzone ALL

Na minus orecepcjonista, ktory nas meldował- arogancki, reszta zalaogi sweitna, szczegolnie pani na sniadaniach - zawasze pomocna, mila, usmiechnieta- niestety nei znam imienia. Patio z pozwoleniam na palenie to zgroza. mielismy pokoj od strony pation i neistety nie mzna go bylo wywietrzyc, bo wpadal dym. Sniadania dobre ale monotonne i male, w polsce sa znaczniej wystawne.

Dear Greta S., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. Sorry to also learn that our breakfast was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Best regards, Jessica Matschke General Manager

Recenzje naszego hotelu napisane przez podróżnych

  • 1 070 Liczba opinii 9.6/10 Lokalizacja
  • 1 331 Liczba opinii 8.1/10 Pokój
  • 950 Liczba opinii 8.6/10 Obsługa
  • 32 Liczba opinii 5.4/10 Internet
  • 967 Liczba opinii 8.2/10 Komfort
  • 558 Liczba opinii 8.7/10 Śniadanie
  • 407 Liczba opinii 6.7/10 Czystość
  • 225 Liczba opinii 6.4/10 Udogodnienia

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