Novotel Suites Berlin Potsdamer Platz

Informacja

Novotel Suites Berlin Potsdamer Platz 3,5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 089

hotel certyfikowany ALLSAFE

Novotel Suites Berlin Potsdamer Platz
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Opis

O hotelu

  • Hotel z certyfikatem ALLSAFE

  • Dostępne przez całą dobę dania i napoje na wynos, które można spożywać w apartamencie

  • Darmowa sieć WIFI, płaski telewizor z kilkoma kanałami Sky

  • Apartamenty o powierzchni 30 m² wyposażone w aneks kuchenny i zestaw do kawy i herbaty

  • W samym sercu Berlina, blisko dzielnicy biznesowej i centrum kulturalnego

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Nasze pokoje

W naszym 3-gwiazdkowym hotelu Novotel Suites Berlin City Potsdamer Platz cała rodzina poczuje się jak w domu. Nasz apartament 30 m² oferuje dużo miejsca ma pracę i relaks. Wszystkie 229 pokoi zostało wyremontowanych w 2020 roku. Są klimatyzowane, mają porty USB i zapewniają maksimum komfortu. Pokoje mają własne toalety oraz są wyposażone w łazienkę i prysznic.

Lokalizacja hotelu

Novotel Suites Berlin Potsdamer Platz

Anhalter Strasse 2
10963 BERLIN
Niemcy

Faks: +49 30 20056200

  • BUS M29, 248:  BUS M29, 248 ANHALTER BAHNHOF

  • BUS M41:  BUS M41 ANHALTER BAHNHOF

  • NIGHT BUS N29:  NIGHT BUS N29 ANHALTER BAHNHOF

  • S1, S2, S25:  S1, S2, S25 ANHALTER BAHNHOF

  • U2:  U2 POTSDAMER PLATZ

  • U6:  U6 KOCHSTRASSE

  • Samolotem

    BER BRANDENBURG AIRPORT W 23km / 14 mil

  • Samolotem

    BERLIN SCHOENEFELD W 20km / 12,43 mil

  • Samochodem

    TEMPELHOFER DAMM W 4,5km / 2,8 mil

  • Pociągiem

    HAUPTBAHNHOF W 3,5km / 2,17 mil

Pozycja GPS:52.504619, 13.383228

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar

4 ELEMENTS

Rozsiądź się na wygodnym krześle i udaj się w podróż po pięciu kontynentach. Do wyboru jest 65 różnych drinków, dzięki którym goście mogą w swoim tempie i z przyjemnością poznawać świat, smakując przeróżnych napojów.

Opinie gości dotyczące hotelu
Novotel Suites Berlin Potsdamer Platz

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 2 089

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 637

Cichy i przestronny apartament

Ocena klientów 4.0/5

Anonimowo Pary - Opinie potwierdzone ALL

Ogólne wrażenia bardzo dobre, sprawny check in i check out, cichy i przestronny pokój, spora łazienka. Przeszkadzał brak klimatyzacji, która była potwierdzona w wersji pokoju na booking. Pokój mógłby być bardziej dosprzątany w okolicy sofy i lodówki, widać kurz i czyjeś śmieci pomiędzy. Ręczniki nie były wymieniane ani razu. Jeżeli zapomni się wywiesić zawieszki nie przeszkadzać to już sprzątaczki wchodzą do pokoju przed 9ta rano, czego nie spotkałam nigdzie indziej. Brak działającej windy, dobrze że byliśmy na drugim piętrze bo korzystaliśmy ze schodów.

Dear Magdalena. Thank you for your great feedback! Nothing gladdens our entire team more than to hear that you enjoyed your stay with us at the Novotel Suites Team Berlin City Potsdamer Platz so much. We hope to welcome you again soon and to be able to fully meet your expectations once again. We greet you kindly, Your Novotel Suites Team

TRAGEDIA

Ocena klientów 0.5/5

Anonimowo Jedna osoba - Opinie potwierdzone ALL

Nie byłem i nie mam zamiaru być. Proszę usunąć mój adres meilowy z Państwa bazy. Pozdrawiam Krzysztof Piotr Zajączkowski.

Dear Mister Z.. We apologize for this mistake on our part, which was due to our carelessness. Of course, we immediately deleted your email from all our systems. We very much regret the incident and hope for your understanding. Kind regards. Patrick Füg Business Development Manager

Blisko centrum, dobrze wyposażony

Ocena klientów 4.0/5

Andrzej Rodziny - Opinie potwierdzone ALL

Wszystko super poza windą (niewystarczająca dla liczby gości, jedna wyłączona). Brak mydła. Na 4/ 2 pojemniki puste. Reszta jak najbardziej super. Wysoki poziom. Bardzo miła obsługa.

Dear Andrzej. Thank you for your great feedback! Nothing gladdens our entire team more than to hear that you enjoyed your stay with us at the Novotel Suites Team Berlin City Potsdamer Platz so much. We hope to welcome you again soon and to be able to fully meet your expectations once again. We greet you kindly, Your Novotel Suites Team

Dobra lokalizacja do zwiedzania Berlina

Ocena klientów 5.0/5

Piotr Rodziny - Opinie potwierdzone ALL

Dobry hotel, pokoje duże, po remoncie. Przestronne dla rodziny 3+1. Śniadania w porządku. Pod hotelem linia metra, którą dojedziesz w każdym kierunku.

Dear Piotr. Thank you for your great feedback! Nothing gladdens our entire team more than to hear that you enjoyed your stay with us at the Novotel Suites Team Berlin City Potsdamer Platz so much. We hope to welcome you again soon and to be able to fully meet your expectations once again. We greet you kindly, Your Novotel Suites Team

Dobra lokalizacja

Ocena klientów 4.0/5

Dorota Rodziny - Opinie potwierdzone ALL

Blisko metro, komunikacja Pokój dość duży. Czysty. Dobrze sprzątany Miła obsługa. Drogi parking. Czynna jedna winda. Czasem trzeba czekać 15 -20 minut na windę.

Dear Dorota. Thank you for your great feedback! Nothing gladdens our entire team more than to hear that you enjoyed your stay with us at the Novotel Suites Team Berlin City Potsdamer Platz so much. We hope to welcome you again soon and to be able to fully meet your expectations once again. We greet you kindly, Your Novotel Suites Team

Dobrze zlokalizowane

Ocena klientów 3.5/5

Magdalena Rodziny - Opinie potwierdzone ALL

Dobra lokalizacja, pokoje bardzo ok, czysto, niestety bardzo słabe śniadania, brudne klatki schodowe, które odwiedzaliśmy z powodu czynnej tylko jednej windy, co przy obłożonym hotelu sprawiało trochę zamieszania i tłoku. Bardzo dobra miejscówka wypada do zwiedzania miasta, za rozsądną cenę.

Dear Magdalena, thank you for your stay and the associated evaluation at the Novotel Suites Berlin City Potsdamer Platz. We are pleased that you were mostly satisfied with your experience with us. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible amenity. Please accept our apologies that we apparently could not convince with our breakfast offer. We are planning to restructure and optimise the whole area this year and hope to improve. We will immediately check the cleanliness of our staircase and make sure that it is cleaned more thoroughly. We will do our best to continue to improve in this area and prove it on your next visit. Sincerely, Your Novotel Suites Team

wygodnie+cicho+czysto / idealne na citybreak w małym gronie kobiecym

Ocena klientów 5.0/5

Katarzyna Znajomi - Opinie potwierdzone ALL

+ pomocna i miła obsługa w j. ang + cicha okolica + nowoczesne, schludne i czyste, wygodne pokoje + dobre miejsce wypadowe na wycieczki po Berlinie + Polecamy! p.s. jeśli wrócimy do Berlina to rozważymy ponowne zakwaterowanie w tym hotelu

Value for money

Ocena na stronie TripAdvisor 4.0/5

Jervild_Christensen Opinia zatwierdzona w TripAdvisor

A nice big room for a family of 4. Great location in Mitte, close to Potsdamer Platz, Mall of Berlin and Checkpont Charlie, and a 15 min busride to Kurfürstendam. Central, but still a nice an quiet area during evening and nighttime.

Ocena klientów 4.0/5

Stanislaw Pary - Opinie potwierdzone ALL

Właściwy hotel na właściwym miejscu

Dear Mister D.. Thank you for your great feedback! Nothing gladdens our entire team more than to hear that you enjoyed your stay with us at the Novotel Suites Team Berlin City Potsdamer Platz so much. We hope to welcome you again soon and to be able to fully meet your expectations once again. We greet you kindly, Your Novotel Suites Team

Nice room, poor bar

Ocena na stronie TripAdvisor 3.0/5

lukasvasionis Opinia zatwierdzona w TripAdvisor

In general, it was a fine accomodation. But the bar was a huge dissapointment. One can never know when the bar will be open and since only bar tender can pour you the vine/bier or cocktails, no other staff are allowed to do it. Not even the head manager. You should let at least some of your staff to serve vine/beer. A hotel without bar is just hostel.

Dear lukavasionis. Good to hear that we were able to convince you of our commitment to provide you with the best possible service at the Novotel Suites Berlin City Potsdamer Platz. We seem to have succeeded in doing so for the most part. However, your feedback also indicates that we still need to improve in certain areas. Please excuse the situation at the bar. Due to illness, unfortunately, all appropriately trained staff were out. Of course, we have recognized the emergency and already trained other Employees for the bar service. We will be happy to convince you during your next stay that we have taken your suggestions for improvement to heart. Thank you for your honest and constructive feedback. Best regards, Your Novotel Suites Team

Dobrze zlokalizowany.

Ocena klientów 4.5/5

Anonimowo Rodziny - Opinie potwierdzone ALL

Jedyne zastrzeżenie dotyczy liczby kubków i krzeseł w pokoju. W pokoju mieszkały 3 osoby dorosłe. Były dwa kubki i dwa krzesła.

Dear Mister R.. We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one . Sincerely, Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

super pobyt

Ocena klientów 5.0/5

Agnieszka Rodziny - Opinie potwierdzone ALL

Hotel jest bardzo dobrze zlokalizowany, pokoje duże i czyste, śniadania dobre, duży wybór potraw.

Dear Misses B.. We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one . Sincerely, Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Dobra lokalizacja

Ocena klientów 4.5/5

Anonimowo Pary - Opinie potwierdzone ALL

Bardzo przestronny i czysty pokój. Uprzejma obsługa. Spełniono moje życzenie co do położenia pokoju. Doskonała lokalizacja. Jedynym minusem była dostępność jedynie kawy rozpuszczalnej w pokoju.

Dear Mister K.. We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one . Sincerely, Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Doskonała lokalizacja za świetną cenę,

Ocena klientów 5.0/5

Dariusz Rodziny - Opinie potwierdzone ALL

Szczególnie polecam rodzinom. Komfortowe warunki dla 4 osób za cenę pokoju 2 osobowego. To mój czwarty pobyt w tym hotelu i na pewno tu wrócę. Bardzo blisko Potzdamer Platz , dobrze skomunikowany z resztą miasta. Ciche miejsce.

Dear Mister M., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Ocena klientów 3.5/5

Jacek Pary - Opinie potwierdzone ALL

Otrzymaliśmy pokój z łazienką wyposażoną w udogodnienia dla osób z niepełnosprawnościami, z czego nie byliśmy zadowoleni. Poza tym był OK.0

Dear Mister K., Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for your positive comments. Regardless we very much regret that we could not fully convince you of our product. We will discuss the criticized points extensively in our team and try to improve our service in future. We appreciate that you sharing your concerns with us and we hope look to welcoming you at the Novotel Suites Berlin City Potsdamer Platz again. Sincerely, Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Ocena klientów 3.0/5

Lukasz Pobyt służbowy - Opinie potwierdzone ALL

Podczas śniadania, na moją prośbę o zrobienie omlet, pracownik był bardzo nie uprzejmy. Zapytałem się dlaczego nie mogę dostać omlet i pracownik odwrócił się i odszedł.

Dear Mister W., Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Świetna lokalizacja, bardzo wygodny pokój

Ocena klientów 5.0/5

Az Rodziny - Opinie potwierdzone ALL

Hotel świetnie zlokalizowany, bardzo wygodny i funkcjonalny pokój dla 3 osób (chyba najlepszy z dotychczas odwiedzonych przeze mnie hoteli)

Dear Misses Z.. We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Füg Night Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

price / quality Good (fam.of 4) Management not in controll at all.

Ocena na stronie TripAdvisor 3.0/5

82antoniusb Opinia zatwierdzona w TripAdvisor

The Space compared to the price paid was very acceptable. Hotel was new/refurbished which was fine. sufficient space for family, toilet/shower separated. Bathtub suitable for children and Liliputters, not for me avg guy of 100 kg. Kitchenette, too small, very basic, so was the less than mini fridge (tall size 12 volt mini fridge for car). Overall bedlinnen and bed were fine as well as the Bedsofa for children. There was in some rooms internet but too slow for like watching streaming movie. Very disapointing as it was advertised as good internet. I needed to work like 2 hours per day (professional) and for business purposes I would not recomment it simply to slow to work over company VPN. There is a TV with a multitude of Channels all in GERMAN therefore not suitable for international travelers unless there hometurf is UAE as there were 5 channels available. USB port to TV not accessable so the harddisk with childrensmovies could not be used at night to show on the TV. Again not suitable for Business purposes. Room service was in my perception poor. 1. Towels deposited on the bathroom floor used to dry the batrhoom were left wet and not changed not daily not bi-daily never till I stipulated it at the reception. Like I said internet poor but in room one absent, not enough access points, not well positioned. Staff not followed up on complaints untill in writing I showed speed and prior remarks as too the bad internet. So not in controll in room cleaning nor the follow up of complaints (internet). Finally when the rooms were cleaned they refund bottles disapeared, the Multi-use bag as well, by now I stopped complaining I was loosing my good mood and after all it was holiday. Now to start the day fresh I booked breakfast @17 Euro per person. Acceptable. However again during 6 times breakfast I had to go out ask to fill the coffee machine, refill Bread (better than in Orly Ibis week before where they ran out of crossants and half the guest could not use breakfast at all), fill the eggs (only one type soft cooked) not like 6 8 10 minutes eggs to choose from no just SNOT-eggs, if any, refill honey dispenser, joghurt, etc. So management of breakfast at all. Friendly staff though. Furthermore the Schrippen (morning bread) were so soft that every baker making em like this would have to turn in his "Meisterbrief" because of the Poor quality of baking them. My grandma on the other hand would not complain "Harte Schrippen" On top choice was too limited.

Very good stay

Ocena na stronie TripAdvisor 5.0/5

Explorer11862353101 Opinia zatwierdzona w TripAdvisor

Staff was very nice and helpfull. The room was very beautiful, clean and enough towels, soap etc available. Fridge was already cold, which was so handy for our drinks as it was hot outside. Be aware that the parking under the hotel isn't easy for parking and turning at some places and to exit.

The best Novotel Room since now, but...

Ocena na stronie TripAdvisor 4.0/5

Resort10245012863 Opinia zatwierdzona w TripAdvisor

The hotel is very well located near to many of Berlin attractions. The room is extremely well furnished and comfortable...the best room I've been in a Novotel hotel since now. The negative of the hotel is the ground floor with the reception,the bar and the breakfast place. It is by far the worst welcome space of every Novotel I've visited. The bar is closing at 11 pm and the tables for the breakfast are gathered with the chairs on them many hours before...not a beautiful image for a hotel of this class. Two times I returned and there was no coffee in the room so I had to get back to the reception and ask for some coffee sticks. Also there are two elevators for seven floors so you have to wait or go by stairs. Anyway I had a nice time there, but it could be better.

Najnowsze opinie: 20

Partner: TripAdvisor

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