ibis Sydney Airport 3,5 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 2 304

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205 O'Riordan Street, 2020 MASCOT, Australia

Opis

O hotelu

  • ibis Kitchen serwuje codziennie śniadania, lunche i kolacje

  • Blisko stacji kolejowej Mascot i tylko dwa przystanki do dzielnicy biznesowej w Sydney

  • Mniej niż 1 km od terminalu krajowego na lotnisku w Sydney

  • Hotel dla całej rodziny z pokojami przyjaznymi zwierzętom

  • Odpocznij w ekskluzywnym łóżku ibis Sweet Bed

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Lokalizacja hotelu

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

Pozycja GPS:-33.927867, 151.187217

Telefon
Faks +61 2 8339 8585

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.8/5  Liczba opinii: 2 304

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 269

Wouldn't come back in a million years

Ocena na stronie TripAdvisor 1.0/5

Jean M Opinia zatwierdzona w TripAdvisor

Starting 7th November we spent three nights at Ibis Styles in O’Riordon Street, Mascot out near Sydney airport. We were on our way to Tasmania after our short Sydney stay. Upon arrival at the hotel we were greeted by a very unfriendly receptionist who had a “couldn’t-care-less” attitude. We expected the room to be small but this was taking “small” to a whole new level. We found the air conditioner to be very noisy and all night long we could hear water running/dripping somewhere. Possibly it was in behind the air-con system somewhere. Needless to say, we didn’t sleep well. In the hotel’s favour we had comfortable beds and nice clean linen. However, we did find the larger bed was constantly moving. We just had to brush past it and it moved. Between the end of the bed and the wall was where we had to position our suitcases. There was nowhere else in the room to put them. We had no more than 6 inches of room to walk past the bed. It was precarious to walk past the bed to the door or to the bathroom. At the end of our miserable stay we were checked out by the same disinterested receptionist. Sadly, we had booked and pre-paid a room at this same hotel for one night before we flew back home. We felt that seeing as we would be in a different room we would enjoy this second stay more than the last. How wrong could we be. At check in on Sunday 17th November I explained how disappointed we had been with our room on our first visit. I asked if we could receive a complimentary upgrade because of this. The receptionist said it was not possible as the hotel was fully booked. When we got to our room, we found it was a carbon copy of the room we had before. It was evening and both of us were exhausted. Desperate for a cup of tea we discovered we didn’t have a kettle. We tried for ages to ring reception to ask them to organize one. No-one answered the phone. We tried to ring them via their restaurant line – no luck, no-one answered. In the end my husband trundled downstairs to reception and requested one in person. I might also add that we didn’t have a teaspoon – but we did have a fork – not very helpful when making a cup of tea. There were two mis-matched mugs, one of which had a chip taken out of it. So, we made a cup of tea. Before we had the first mouthful, the power went out. We were in total darkness. A quick look through the door and we saw everyone else’s power was still on. So, of course, we attempted to ring reception to report the issue. And, or course, the phone just rang and rang. We were starting to wonder if our room phone was faulty. I googled the hotel’s main phone number and rang from my mobile phone. Of course, there was no answer. The room was getting hotter and more stuffy. Husband decided to go downstairs to get some help. Reception told him there were no other rooms to move us to. We would just have to deal with it until his colleague began his shift in two hours time (midnight). So, I decided I was going down there and I wasn’t going to take no for an answer. What followed was akin to an episode of Fawlty Towers. The person who organized the kettle for hubby was back at reception. Poor fellow had an incredible lack of English. He just could not grasp what I meant when I said we had no power in our room. He flapped around (imagine Manuel from Fawlty Towers) desperately trying to assist when he didn’t know what the problem was. He thought I needed another kettle. Then he scuttled off towards the kitchen and I could see him filling up some mugs with hot water. By then I was starting to shout that we needed power, not another kettle or mugs of hot water. Finally, the penny dropped. He told me to go back to our bathroom, find a grey button and press it! Frankly I had my doubts but he was indeed correct. It immediately re-set the power. Why were we not told this by the other receptionist who insisted that we had to wait till midnight for another staff member to appear. The last couple of times hubby and I went down to reception it was extremely quiet so I don’t know why the phones were permanently unanswered. Lastly, the carpet in our room was filthy. It was stained everywhere and significant splotches of paint were up one corner of the carpet. There were biscuit crumbs on the floor too. It really was unhygienic. We were originally intending to have the hotel buffet breakfast on our last morning there but under the circumstances we decided we didn’t want to spend one more cent at this establishment. We ate our breakfast at the airport. So, not even in a million years would we stay at this place again. Bad management maybe? Strange that the Ibis in Hobart was so different. There was more room in the bedroom there and the staff were amazing and friendly. How can two hotels under the Ibis banner be so different?

Ok for a stopover.

Ocena na stronie TripAdvisor 3.0/5

Lucinda J N Opinia zatwierdzona w TripAdvisor

Checked in after midnight. Receptionist took ages to come to the desk and was very unhelpful. Room is fine, bed comfy. Shower soaks all the floor of bathroom. Was also a dirty face washer left in the shower so don't think cleaning is too great. Cost $40 in taxi even though it's not far away from airport. Not walking distance at night.

Do the basics well & we can always be happy

Ocena na stronie TripAdvisor 2.0/5

Y5837LMheathers Opinia zatwierdzona w TripAdvisor

Return guest many times. Always appreciated convenience of airports & walk from Mascot. Simple but good room. But this time....As Platinum used 1000 pts & charged me wrong amount without saying the amount to be charged. Had to come down to get it changed. $32 difference. Would have given 4 stars but also charged me for breakfast which is free for me, post-stay. Had to chase that credit up too.

Unsafe Rooms

Ocena na stronie TripAdvisor 1.0/5

Josephine F Rodziny - Opinia zatwierdzona w TripAdvisor

Another guest was able to access my room with their access swipe. The manager stated he would investigate and contact me regarding how this occurred which he has failed to do.

Avoid if you actually want to have a look room

Ocena na stronie TripAdvisor 1.0/5

Pat_Boundy Opinia zatwierdzona w TripAdvisor

I had a terrible experience at Ibis Sydney Airport that I would not want anyone else to endure. My reservation was mysteriously missing upon arrival, and the staff were extremely rude, telling me to contact Agoda and then walking away. After an hour and a half on hold with Agoda, I found out my booking was incorrectly made for the wrong date by the hotel With the hotel fully booked due to the NRL Grand Final, I was forced to rebook at the Holiday Inn, incurring extra costs and stress just before my early flight. The staff's lack of support and professionalism made the situation even worse. Save yourself the hassle—consider other options when staying near Sydney Airport.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 856 Liczba opinii 9.2/10 Lokalizacja
  • 2 527 Liczba opinii 5.2/10 Pokój
  • 2 133 Liczba opinii 7.2/10 Obsługa
  • 70 Liczba opinii 3.6/10 Internet
  • 1 372 Liczba opinii 3.5/10 Czystość
  • 1 261 Liczba opinii 4.4/10 Komfort
  • 571 Liczba opinii 2.2/10 Udogodnienia
  • 395 Liczba opinii 5.8/10 Śniadanie

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