Mercure Sydney 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 8 958

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818-820 George Street, NSW, 2000 SYDNEY, Australia

Opis

O hotelu

  • Do dworca centralnego, Darling Harbour, dzielnicy Chinatown oraz ICC można dojść pieszo

  • 9 jasnych sal konferencyjnych.

  • Zapraszamy na posiłek w restauracji Platform 818 i w barze Terrace on Two & Eve's

  • Kryty basen, sauna i siłownia

  • 517 nowoczesnych i stylowych apartamentów i pokojów.

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Lokalizacja hotelu

Mercure Sydney

818-820 George Street, NSW
2000 SYDNEY
Australia

Pozycja GPS:-33.883942, 151.20282

Telefon
Faks +61 2 9217 6888

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Platform 818

Nagradzana restauracja oferuje odprężającą, rustykalną, a jednocześnie elegancką atmosferę. Jest idealny dla osób szukających wspaniałych chwil i nowych przygód. Klasyczne dania australijskie w nowoczesnym wydaniu przygotowane z lokalnych składników.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 8 958

Ocena TripAdvisor  4.0/5  Liczba opinii: 5 874

Good hotel but cockroach in breakfast self-serve area not a good look

Ocena na stronie TripAdvisor 4.0/5

OzjohnBrisbane Opinia zatwierdzona w TripAdvisor

This is a well-located property conveniently close to Sydney Central Station. I have stayed there several times in recent years and the room and breakfast standards have always been good. I particularly like the 6.30 am start for breakfast - seven days a week. Staff service was of a high standard although I note self-serve check-in has been introduced which, while not bothering me, may not be everyone's preference. However,during my recent stay at this property I was dismayed to see a cockroach on the floor of the self-serve breakfast area on one morning and one again the next morning near the coffee machine. I was also surprised to find a hole in the bottom of my bed sheet. These may be little issues in themselves but they could point to wider neglect of the property.

Dear OzjohnBrisbane, Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and breakfast service. We take cleanliness very seriously and will ensure your concerns are addressed with our team to uphold our standards. Your observations regarding the bed sheet have also been noted. We value your loyalty and hope to provide an even better experience on your next visit. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Perfect

Ocena na stronie TripAdvisor 5.0/5

adip963 Opinia zatwierdzona w TripAdvisor

This is a good hotel. I chose it because its location near the central station is perfect. You can reach the central station by train in 30 minutes from the airport, directly. There are also restaurants around the hotel. The staff was very helpful, and breakfast was good.

Dear Adip963 Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, staff service, and breakfast met your expectations. Your feedback is invaluable to us as we strive to provide a memorable experience for all our guests. Kind regards, Ben Murphy General Manager Mercure Sydney

Lovely

Ocena na stronie TripAdvisor 5.0/5

RaeC48 Opinia zatwierdzona w TripAdvisor

Greeted with a friendly smile and efficient check in. The room was perfect and the location great! Found a little street two blocks away that had plenty restaurants to find whatever you wanted to eat

Dear RaeC48 Thank you for your kind words regarding your recent stay. We are delighted to hear that our location and the friendly service our Team provided. We hope to welcome you again very soon. Kind regards, Ben Murphy General Manager Mercure Sydney

Not what I expected after reviewing TripAdvisor reviews.

Ocena na stronie TripAdvisor 2.0/5

ehmar219 Opinia zatwierdzona w TripAdvisor

This is the first time I’ve been misled by TripAdvisor reviews, and I feel compelled to leave my observations. First, the rooms are not terribly clean: unclean corners/edges, some small bugs crawling in the bathroom when I first arrived, and marks on the walls, . Second, the fitness center was small for the size of the hotel, but could be fine if the equipment was all functioning. In the six nights I was there, only one bike and one treadmill were fully functional. The existence of a fitness center in the hotel is one of the factors I use for selecting a hotel for a longer stay. Third, when I checked in, the staff person incorrectly told me I don’t need to sign up for breakfast beforehand to get a discount because of my membership status. Luckily the error of this information was caught mid week and corrected by the hotel after I took the time to explain to two staffers what happened. Overall, with the number of great hotels in the area, seeing how convenient the tram system is, and what I’m looking for, I would’ve picked a different one with 20/20 hindsight. This is not what I would expect for a four star hotel.

Dear ElainenG6569IS, Thank you for sharing your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations, particularly concerning cleanliness and the fitness center's functionality. Your comments regarding staff communication will be addressed to enhance our service. We appreciate your insights, which are invaluable for our continuous improvement. Kind regards, Ben Murphy General Manager Mercure Sydney

Convenient and Quiet Stay in the Heart of the City

Ocena na stronie TripAdvisor 4.0/5

Frank G Opinia zatwierdzona w TripAdvisor

I stayed here for two nights on a business trip. The location is excellent—just a 5-minute walk to Central Station, with plenty of shops and restaurants nearby. Despite I stayed here for two nights on a business trip. The location is excellent—just a 5-minute walk to Central Station, with plenty of shops and restaurants nearby. Despite being in a busy area, the hotel was surprisingly quiet, which made for a restful stay. I had a balcony room. Although the room itself was small, the balcony made a big difference and added a nice touch. The bed was very comfortable, and the bathroom was modern and clean. The hotel amenities were solid. I used the gym, pool, and sauna—all were well-maintained and perfectly adequate for a short stay. Overall, a convenient and comfortable choice for business travelers.being in a busy area, the hotel was surprisingly quiet, which made for a restful stay. I had a balcony room. Although the room itself was small, the balcony made a big difference and added a nice touch. The bed was very comfortable, and the bathroom was modern and clean. The hotel amenities were solid. I used the gym, pool, and sauna—all were well-maintained and perfectly adequate for a short stay. Overall, a convenient and comfortable choice for business travelers.

Dear y950Lfrankg Thank you for sharing your positive experience during your recent stay with us. We are delighted to hear that you appreciated our convenient location and the tranquility of the hotel despite being in a bustling area. It is also wonderful to know that our amenities met your needs and that you enjoyed the comfort of your room. We look forward to welcoming you back on your next visit. Kind regards, Ben Murphy General Manager Mercure Sydney

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 5 011 Liczba opinii 9.6/10 Lokalizacja
  • 5 790 Liczba opinii 7.2/10 Pokój
  • 5 010 Liczba opinii 8.6/10 Obsługa
  • 75 Liczba opinii 6.9/10 Internet
  • 2 531 Liczba opinii 5.5/10 Komfort
  • 2 438 Liczba opinii 6.7/10 Czystość
  • 1 840 Liczba opinii 8.3/10 Śniadanie
  • 632 Liczba opinii 5.7/10 basen

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