I spent again four nights at the IBIS in Wellington, and as a DIAMOND member I thoroughly enjoyed the privileges of this status. Friendly staff who recognise a 'repeat' customer, great room (601 this time, 801 two weeks earlier).

I have stayed several times in the past at IBIS Wellington and I felt comfortable in the past but it was a short stay with a max of a week. This time I stayed more than a month and I left the hotel with an unpleasant memories and I would not recommend this hotel due to the fact some of their cleaners are uncivilized and extremely rude. My privacy has been breached once by the cleaner who touched my belongings and the second time another cleaner behaved rudely. Both times I have reported the issues to the management but there was no follow up just I received casual apology over the phone. The second time the issue was escalated to the General Manager of the hotel who didn't follow up either. Although the receptionist staff members appeared as respectful they were ineffective and untrustworthy. I really felt uncomfortable dealing with one particular manager (male) who is judgmental and unprofessional. The room is clean, peaceful and it has everything you need but I would not allow the cleaners (anyone) to violate my civil rights but unfortunately it is a casual thing at IBIS. Embarrassing!!!

The hotel was fine and value for money. However the food service was appalling, ordered a simple breakfast ie tea coffee and cereal after 30 minutes told them to forget it and went elsewhere. Secondly didn’t feel like a full meal so ordered toasted ham & cheese sandwich it arrived processed cheese and ham the sandwich was white bread that it was warmed but not toasted.well not go back

I am very happy with the Ibis and the staff. I love the location, as it is 5 mihs walk to where I work at Customs House, walking distance to Lambton quay, and walking distance to wellington front. Taxis are always available to take you to places further from the Ibis. Thank you for having me as a frequent guest, who will continue to stay at the IBis every Thursday abd Friday night.

I stay at the Ibis regularly for business and I have no complaints. Rooms are clean and comfortable and the staff are friendly and helpful. Location is fabulous if you want to be right in the middle of Wellington city. I had my room upgraded this stay so am very grateful for that.