Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,077 reviews

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20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by the French way of life, CDA is a contemporary restaurant situated in Chicago’s downtown Gold Coast district and offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,077 reviews

TripAdvisor Rating  4.6/5  5,619 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Pilot P. R. S. Business - Confirmed reviews ALL

So wonderful. I was there for 3 days and could not have asked for anything more

Bonjour Pilot P. R. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable, well-located, and clean. It is always our goal to provide an exceptional experience to our guests. Best wishes, Sofitel Chicago Magnificent Mile

We will be back next year!

TripAdvisor rating 5.0/5

Therese p TripAdvisor review

My family and I voted 5 stars for this hotel. We went for a girls shopping weekend and it was perfect. The location is key—close enough to walk to tons of stores/restaurants. The rooms were clean and bathroom was large enough for numerous girls to get ready in! The staff were very friendly and helpful. Shoutout to Maria for helping with any questions or concerns we had during our stay. Let’s just say, we’ll be back next year for our annual girls shopping weekend. Can’t wait to see the view from our room again

Bonjour theresep816, Thank you for taking the time to share your wonderful experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you and your family enjoyed your recent stay with us and rated us with five stars. It is truly rewarding to know that our prime location contributed positively to your girls’ shopping weekend, allowing easy access to numerous stores and restaurants. We take great pride in maintaining clean and spacious accommodations, and we are pleased that the size of the bathroom met your needs for your group. Additionally, we appreciate your kind words about our staff, particularly Maria, who exemplifies our commitment to providing friendly and helpful service. Your acknowledgment will be passed along to her, as it is feedback like yours that inspires our team to continue delivering exceptional hospitality. We are excited to welcome you back next year for your annual shopping trip, and we look forward to providing you with another memorable experience. Thank you once again for your positive feedback, and we hope to see you soon! Merci, Sofitel Chicago Magnificent Mile

Holiday Hotel Stay

TripAdvisor rating 5.0/5

Lizzy M TripAdvisor review

Our hotel room was clean, spacious, and very comfortable. The bathroom felt luxurious and was a great touch, especially with the provided robes. The bed was extremely comfortable, making it easy to relax and get a good night’s sleep. The workout facilities were also clean and well maintained. We really appreciated the noon checkout, which allowed us to enjoy a slow, relaxing morning. Check-in and check-out were quick and easy, making the overall stay smooth and enjoyable. Would stay here again!

Bonjour lizzym769, Thank you for taking the time to share your positive experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you found your hotel room to be clean, spacious, and comfortable, and that you enjoyed the luxurious bathroom amenities, including the robes provided. It is also wonderful to know that you found our beds to be conducive to a restful night’s sleep. We take great pride in maintaining our facilities, and I am pleased to hear that you appreciated the cleanliness of our Fitness Center. Our aim is to ensure that check-in and check-out processes are seamless, and we are glad to hear that you experienced this during your stay. Your kind words encourage our team to continue providing exceptional service, and we look forward to welcoming you back on your next visit to Chicago. Merci, Sofitel Chicago Magnificent Mile

Customer review rating 4.5/5

Tyesha C. Business - Confirmed reviews ALL

The aesthetics of the building, lobby, and restaurants were awesome. The rooms are very nice. My only small complaint was the $25/hr late check out policy. It seemed excessive. Overall, it was a wonderful stay.

Bonjour Tyesha, Thank you for your kind words regarding the aesthetics of our hotel and your overall wonderful experience. We are delighted to hear that you enjoyed the beauty of our building, lobby, and restaurants. We understand that our late check-out policy may seem excessive, and we appreciate your feedback on this matter. Your insights are invaluable as we strive to enhance our guest experience. Warm regards, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Latrice P. Solo - Confirmed reviews ALL

The staff was amazing. Everyone was very welcoming and responsive. My room was clean, warm and comfortable. The hotel overall was clean and smells really good. I don’t have anything negative to say about my experience

Bonjour Latrice, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed the comfort of our rooms, the quality of our dining options, and the warm hospitality of our staff. Your positive remarks inspire us to maintain our high standards. Best wishes, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,278 reviews 9.7/10 Location
  • 2,087 reviews 8.1/10 Room
  • 2,177 reviews 8.6/10 Service
  • 17 reviews 5.6/10 WiFi
  • 754 reviews 8.4/10 Cleanliness
  • 499 reviews 9/10 Vibe
  • 396 reviews 7.7/10 Food
  • 267 reviews 8/10 Breakfast

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