Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,933 reviews

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Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,933 reviews

TripAdvisor Rating  4.5/5  5,466 reviews

Certificate of excellence 2024

Excellent location and friendly staff

TripAdvisor rating 5.0/5

jaynell Friends getaway - TripAdvisor review

My friend and I stayed here for a long weekend. The hotel is modern and in a great location 5 minutes from the beach and 2 minutes from bars, shops and restaurants. We used valet parking which was expensive but very convenient and efficient. All valet parking in 5 star hotels in Chicago is expensive! Kia checked us in when we arrived, she was very polite, friendly and efficient and managed to find us a lovely corner suite with great views as my friend decided she wanted a suite rather than a superior twin which we had booked. Chicago is great but the traffic is extremely congested at weekends and the prices for just about everything is extremely high, comparable with New York and London. My only negative comment is the fact there are only 2 creamers in the suite for the coffee machine and no cork screw. However the front desk quickly sent them up to our room when we asked for more. Highly recommended.

Great Stay!

TripAdvisor rating 5.0/5

drpff Solo travel - TripAdvisor review

I love staying at Sofitel Magnificent Mile. Property is beautiful and in a lovely location. Very attentive staff. This was the first time, however, that I had to pay to upgrade. Generally they just do it. I would also like to see tea, sugar in the room along with expressing machine. Prices are a bit higher, but I feel it’s worth it. As a solo traveler I feel safe at this hotel.

Late check-in fee unnecessary

Customer review rating 0.5/5

David Business - Confirmed reviews ALL

With just 45 minutes before a four night stay check-in time the hotel insisted on charging a late check-in fee and then when I got my bill applied it four times!

Bonjour David, We apologize for the inconvenience caused by the unexpected late check-in fee charges. Your feedback is valuable, and we will review our policies to prevent such occurrences in the future. Warm Regards, Sofitel Chicago Magnificent Mile

Excellent Experience

Customer review rating 5.0/5

William S. Business - Confirmed reviews ALL

Housekeeping Staff are the MVP's. Elena and team did such an incredible job. Thank you!

Bonjour William, Thank you for recognizing our exceptional housekeeping team, especially Elena. We are delighted to hear about your excellent experience. Your kind words motivate us to continue delivering outstanding service. Warm regards, Sofitel Chicago Magnificent Mile

Great location. Amazing bef

Customer review rating 5.0/5

Sherry F. W. Business - Confirmed reviews ALL

From check in to check out my experience was 5 star. Top off your stay with an amazing bed and pillows. Special notes left in room made it feel like I was visiting friends.

Bonjour Sherry, thank you for highlighting our great location and the exceptional bed quality. We are delighted to hear that your experience from check-in to check-out was 5-star. Our team strives to create a welcoming atmosphere with special touches. We look forward to welcoming you back soon. Warm Regards, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,285 reviews 9.5/10 Location
  • 2,115 reviews 8.3/10 Room
  • 2,236 reviews 8.9/10 Service
  • 25 reviews 6.6/10 WiFi
  • 864 reviews 7.3/10 Comfort
  • 722 reviews 8/10 Cleanliness
  • 482 reviews 9/10 Vibe
  • 453 reviews 7.5/10 Food

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