Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 23,143 reviews

ALLSAFE approved hotel

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Sofitel Chicago Magnificent Mile
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+ 21 Services

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 Meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A



  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars


Type of cuisine: Mediterranean

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Menu (PDF) Cocktail menu (PDF)


Non contractual photo

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Menu (PDF)


  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,143 reviews


TripAdvisor Rating 4.5/5

5,042 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful Stay

Customer review rating 5.0/5

Brittany F. Friends - 06/04/2021 Confirmed reviews ALL

My friends and I booked 4 rooms for a beautiful bachelorette weekend and the stay was amazing. The staffed was helpful and accommodating. The Covid precautions were amazing. I felt safe the whole time. The rooms were cleaned. I can’t wait to come back for self care staycation. I would totally recommend everyone to stay here

Loved my room the view was amazing

Customer review rating 5.0/5

Juanita M. Couples - 06/04/2021 Confirmed reviews ALL

I had such an awesome time staying here this past Sunday. The room was beautiful. The view was fantastic.

NO communication on policies

Customer review rating 2.0/5

Zak H. Business - 06/04/2021 Confirmed reviews ALL

The hotel is beautiful. Rooms are nice and the food was good. We did not enjoy the forced tip of 18% that was not communicated to us. Additionally, when I confronted the front desk about this, I was informed it is normal in Chicago given the pandemic. I know for a fact this is not normal. We ate out everyday and experienced many attractions. None of which had a forced gratuity for our party of three. So, we removed all tips from the bill as we were not going to pay for something we were not informed of and did not agree to. Additionally, the previous night, we stopped by Le Bar and were not charged a forced gratuity. Bad business practices. The next bad experience was the in room television. It was lacking tv guide.... We were directed to purchase a year subscription to use the local tv guide. Another horrible business practice. Next would be the smart TVs lacking the smart features. Not able to use Netflix or any streaming service is annoying. I travel a lot. I try and stay at smaller boutique or reginal hotels and resorts through American Express when possible. Other times I am dedicated to Marriot. My experience with these amenities is based on all my travel with Marriot and other brands. We will not be staying at another All branded hotel until these things are fixed. I feel cheated when we have to pay an additional $20 per night per room for amenities. None of the amenities we received were worth it especial since the internet was below 5Mbps. As one that works in the tech industry, that mind numbingly slow. Especially having to pay for it.

Decent Stay

Customer review rating 3.5/5

Sarah Solo - 06/04/2021 Confirmed reviews ALL

I enjoyed my stay however I did noticed that my room wasn't very clean, which is irritating given that they emphasized the COVID cleaning procedures. I saw hair in my shower and plastic on the floor - both of which would have been easily removed if someone had vacuumed or rinsed the shower. So that experience did make me wonder what else had/hadn't been done.

Customer review rating 5.0/5

Heidi C. Families - 05/04/2021 Confirmed reviews ALL

Everything was super clean, staff answered all my questions. I was hesitant to travel but did and was very happy how everything turned out. My son and I even used the work out room. Also the flowers in the lobby were amazing! I will defiantly return.

Good stay

Customer review rating 4.0/5

Blake Families - 05/04/2021 Confirmed reviews ALL

2 day weekend trip

Good stay

Customer review rating 4.5/5

Stephanie R. Friends - 04/04/2021 Confirmed reviews ALL

I stayed for three nights and enjoyed my time there. The staff were very attentive and easy to talk to. This trip was short but they made me and my friends comfortable. The only thing that wasn’t expected was the parking situation. We didn’t know before hand that we’d have to valet or pay extremely high prices at the garage next door that wasn’t even connected to the hotel. When I checked in one of the staff members told me about a parking app to park for cheaper at that garage which helped cut down the pricing a whole lot. Again this was an amazing hotel with amazing staff and an amazing view.

Well located

Customer review rating 4.0/5

Kevin R. Couples - 04/04/2021 Confirmed reviews ALL

Very satisfying, first 5 star hotel was really good!

Wonderful stay

Customer review rating 5.0/5

Christopher D. Couples - 04/04/2021 Confirmed reviews ALL

Wonderful stay great people and location

Customer review rating 2.5/5

Judy T. Families - 03/04/2021 Confirmed reviews ALL

Not happy with room not being cleaned every day and disappointing not having room service. When I pay for a hotel room, we want fresh sheets, etc.

Great location

Customer review rating 4.5/5

Nick Families - 02/04/2021 Confirmed reviews ALL

Great location, just next to the John Hancock Tower. Most comfortable beds I found in any hotel!

Good stay

Customer review rating 4.5/5

Kisha Families - 31/03/2021 Confirmed reviews ALL

Very friendly staff, beautiful room and view

Well located

Customer review rating 4.5/5

Michelle Families - 30/03/2021 Confirmed reviews ALL

Great hotel in a great location. Our room was clean and very spacious. My only complaint is the food wasn’t that great.

Well located, comfortable setting

Customer review rating 4.0/5

Richard S. Families - 30/03/2021 Confirmed reviews ALL

Very nice stay on a last-minute trip.

Excellent stay

Customer review rating 5.0/5

G-rod Business - 29/03/2021 Confirmed reviews ALL

Everyone was friendly and professional and the room was amazing!

Absolutely great.

Customer review rating 5.0/5

Normica C. Families - 29/03/2021 Confirmed reviews ALL

I must say this was my first time in Chicago, inspite of covid-19, my stay at sofitel hotel was was great the staff was great and friendly, the only problem i experienced the website said the hotel offers transportation, that was not the case after waiting over an hour ‍♀️ i called uber.

Customer review rating 4.5/5

Yavee Friends - 29/03/2021 Confirmed reviews ALL

It was great. Staff was very nice. Room was clean. Very prompt when asked for needs for the rooms. I would stay here again for sure. Good location on Magnificent mile.

Well located

Customer review rating 4.5/5

Nikita Friends - 29/03/2021 Confirmed reviews ALL

Our stay was very nice. The view from 22nd floor was amazing. The hotel staff was very kind and the check-in process was very quick.

Fabulous Hotel

Customer review rating 5.0/5

Christy S. Solo - 28/03/2021 Confirmed reviews ALL

Such a beautiful hotel and so close to shopping I will be back soon! The rooms are beautiful and the staff is so helpful.

Everything was amazing!

Customer review rating 5.0/5

Christopher Couples - 28/03/2021 Confirmed reviews ALL

The room was beautiful and incredibly clean. Staff was amazing. Location perfect. Price amazing.

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