Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,912 reviews

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Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property


Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,912 reviews

TripAdvisor Rating  4.5/5  5,464 reviews

Certificate of excellence 2024

Housekeeping is awesome

TripAdvisor rating 5.0/5

Kristinalena7258 Business - TripAdvisor review

I brought a lot of makeup which I had in a pile on the counter. At the end of the day, it was all sorted and set out for me with such care, I felt like the staff knew how stressed my day was. This simple act made the chaos of the trip just a little bit better. I felt like my mother had been there (in a good way). Thank you!

Bonjour Kristinalena7258, thank you for sharing your wonderful experience with our housekeeping team. We are delighted to hear that they went above and beyond to make you feel comfortable and cared for during your stay. Your kind words truly highlight the dedication and attention to detail that our staff strive to provide. We are thrilled that their thoughtful actions made a positive impact on your trip. We look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon. Merci, Sofitel Chicago Magnificent Mile

Clean hotel with decent restaurant.

Customer review rating 4.5/5

Andy Business - Confirmed reviews ALL

Friendly, accommodating staff combined with tasteful decor. Rooms were well equipped for working.

Dear Hayes S., Thank you for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. If you are not already a member of our loyalty program, and if you believe that you will stay with us or at another Accor property again in the future, I recommend that you become a member of our guest recognition program, ALL - Accor Live Limitless. Membership is free, and the more frequently you stay with us, the more opportunities you will have for room upgrades, late check-outs, and other exclusive VIP services. If you would like to become a member, please use the link below and your membership information will be sent to you shortly once completed. Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

Great as always

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All the staff were ery kind and helpful. So nice to see familiar faces !

Bonjour, thank you for your positive feedback! We are delighted to hear that you found our staff kind and helpful. We strive to provide a welcoming environment for all our guests. Looking forward to welcoming you back soon. Warm Regards, Sofitel Chicago Magnificent Mile

Great location, amazing staff

Customer review rating 4.5/5

Christina Business - Confirmed reviews ALL

I stayed at Sofitel for a business conference for 2 days, and the staff were friendly and helpful. the hotel is perfectly located in the heart of downtown. Easy access to shopping and fantastic restaurants. All within walking distance of hotel. the room was exceptionally cleaned and had all the amenities you are needing. The bed: it was so comfortable and plush! Highly recommend this hotel again!

Bonjour Christina, Thank you for sharing your positive experience at Sofitel Chicago Magnificent Mile. We are delighted to hear that you enjoyed our great location and the exceptional service provided by our amazing staff. It is wonderful to know that you found our rooms clean, well-equipped, and comfortable, ensuring a pleasant stay during your business conference. We are pleased that our central location allowed you to explore nearby shopping and dining options easily. We appreciate your recommendation and look forward to welcoming you back! Warm regards, Sofitel Chicago Magnificent Mile

Pleasant and nicely appointed downtown stay

Customer review rating 4.5/5

Jon T. Business - Confirmed reviews ALL

I registered late for a large meeting at McCormick Place which had shuttle service and rooms reserved at a number of Chicago hotels. This was the last with rooms available and turned out to be a fine choice. It is a short walk from the CTA Red Line which connects to the Blue Line to O’Hare and was a short walk to the meeting shuttle stop. The staff was universally friendly and helpful with a European flair. The room was very comfortable and had a Nespresso coffee machine with a variety of coffees that was welcome in the morning.

Bonjour Jon, thank you for sharing your positive experience at our hotel during your recent stay in downtown Chicago. We are delighted to hear that you found our location convenient for your meeting at McCormick Place and that you enjoyed the comfort of your room. Our team at Sofitel Chicago Magnificent Mile takes pride in providing friendly and helpful service with a touch of European flair. It's great to know that you appreciated the Nespresso coffee machine in your room. We hope to welcome you back for another pleasant stay whenever your travels bring you to Chicago. Warm regards, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,279 reviews 9.5/10 Location
  • 2,101 reviews 8.3/10 Room
  • 2,220 reviews 8.8/10 Service
  • 25 reviews 6.6/10 WiFi
  • 715 reviews 8/10 Cleanliness
  • 480 reviews 9/10 Vibe
  • 453 reviews 7.5/10 Food
  • 284 reviews 7.5/10 Breakfast

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