ibis Zurich Messe Airport 3 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 911 รายการ

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ibis Zurich Messe Airport - Image 1
ibis Zurich Messe Airport - Image 2
ibis Zurich Messe Airport - Image 3
ibis Zurich Messe Airport - Image 4
Heidi Abel-Weg 5, ZURICH-OERLIKON, 8050 ZURICH, Switzerland

รายละเอียด

ความพิเศษของโรงแรม

  • Ideally situated at 5 mins walking distance from Hallenstadion and Exhibition Centre Messe

  • The Charlie's Corner restaurant offers Swiss and international cuisine, bar open 24h a day

  • 3 meeting rooms ''space by ibis'' up to 70 persons, to make your event successful

  • Free WIFI throughout the hotel, paid parking on site

ที่พักของเรา

สถานที่ตั้งโรงแรม

ibis Zurich Messe Airport

Heidi Abel-Weg 5, ZURICH-OERLIKON
8050 ZURICH
Switzerland

พิกัด:47.415935, 8.5586713

โทรศัพท์
แฟกซ์ +41 44 307 47 47

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

CHARLIE CORNER

Welcome to Charlie Corner. Charlie is a perfect host and loves good music and a healthy cuisine. He has always provided a wide range of drinks for his guests and is happy to have a company. Come on over.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 911 รายการ

เรทติ้งบน TripAdvisor  3.7/5  รีวิว 1,853 รายการ

Bad experience

คะแนนจาก Tripadvisor 2.0/5

Kaysie H รีวิวที่ได้รับการรับรองจาก TripAdvisor

Worst hotel experience we had in 3 weeks In Europe. Front desk staff was very rude to us. The room was not very clean and smelled horrible of cigarette smoke even though it was a non smoking room. We would normally ask to switch but were honestly scared to talk to the front desk staff because they were so rude to us at check in. Also the airport shuttle service they provided was pretty expensive (17 chf pp). Would be worth it to pay the extra money to just stay at the airport. Don’t recommend!

Dear Guest, Thank you for taking the time to provide this feedback. We are very concerned to read about the issues you faced during your stay. We extend our sincerest apologies for any discomfort caused by the room's condition. Our hotel is committed to providing a clean and welcoming environment, and it seems we fell short in this instance. We take your comments seriously and will look into the matter to prevent future occurrences. We also regret to hear about your experience with the front desk staff. Exceptional guest service is the cornerstone of our hospitality, and it is disheartening to learn that we did not convey this during your interaction. Regarding the airport shuttle service, we understand that the cost may have seemed high. We strive to offer convenient transportation options to our guests, and we are sorry to hear that it did not meet your expectations of value. We truly apologize for any inconveniences you experienced and wish we had the opportunity to address your concerns during your stay. We look forward to welcoming you very soon. Best regards, Maria Tanousi, Front office Manager

Awful night

คะแนนจาก Tripadvisor 1.0/5

Francesca A รีวิวที่ได้รับการรับรองจาก TripAdvisor

I would never recommend this hotel. There is a nearby Ibis much better connected to the Airport by public transport. The room was awful. It smelled really strongly of smoke and the interesting thing is that there was a card on the door saying "please don't smoke"!! I opened the window for one hour but impossible to change the smell. Reception too was not helpful at all. I asked information on public transportation and two different people told me different way to go there and none worked. Thankfully I started the day early to go to the airport. I asked for a taxi and said that I would probably had to wait 15 minutes because of bad traffic when on Saturday morning at 7:15 am there is nobody around Zurich ( traffic wise). I ordered then a Uber and the taxi was there in 1 minute . There were many taxis anyway arriving and leaving constantly. Dinner too was awful. The restaurant had no choice. Or pizza or pasta. Had the pasta and it was really bad. Unfortunately there was no other choice of restaurants in the area. So definitely I would never recommend to stay at the Ibis Messe Zurich Airport. ( And still it was not cheap by any standard!).

Dear Guest, Thank you for taking the time to provide this feedback. We are truly sorry to hear that your stay at our hotel did not meet your expectations. We understand the importance of a welcoming and fresh environment, and we apologize for the discomfort caused by the odor in your room. Our hotel is a non-smoking property, and we are concerned to learn about this issue. In regards to the information on public transportation, it seems there was a miscommunication, and we are genuinely sorry for any inconvenience this may have caused. We strive to provide reliable and accurate information, and it is clear we fell short in this instance. We also regret to hear about your unsatisfactory experience with the taxi service and the confusion regarding the traffic conditions. We appreciate your feedback as it helps us to improve the accuracy of the information we provide to our guests. Concerning your dining experience, please accept our apologies for not meeting your expectations. We usually receive compliments on our international cuisine at Charlie's Corner, and we are disappointed to learn that the options did not satisfy your palate. Although we do not have a wide array of restaurants in the immediate vicinity, we aim to offer a variety of quality meals to suit our guests' tastes. Finally, we apologize if the value you perceived did not align with the pricing. We are committed to offering a comfortable stay at a competitive price, and we regret that we did not meet this standard for you. We look forward to welcoming you very soon. Best regards, Roberto Pischedda, Front Office Supervisor

Holidays

คะแนนจาก Tripadvisor 1.0/5

Ahahavez ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Its was very bed experience at hotel just because of front office team very rude staff no experience they not giving proper information. i stay .They lack smille warmth and do not live to Accor group standards. I stay 2 rooms 345 room number and 350 rooms number. On 19 /08/24 . To 23 /08/24 check out on 23/08/24. on 20 /08/24 my mobile was not charging so i requested a wake calls to front office man i forgot his name but he his tall wearing glasses so we didn’t get wake up call so we miss our 8 am tour so we lost our money 545£ for 5 people my family. Bus live 8 am so will brought new ticket to other tour .. its was Disappointing stay .., Next day morning i asked him he say i am sorry i was busy in preparation for Breakfast he say i am along so we lost our money who is paying me ???? kindly Hotel manager please tell what is next????

Dear Guest, Thank you for taking the time to provide this feedback. We are sorry that your interactions with our front office team did not reflect the high standard of service we strive to provide. We understand how important clear and helpful communication is to our guests, especially regarding wake-up calls that are crucial to your travel itinerary. Please accept our apologies for the oversight on our part that resulted in you missing your tour, and the subsequent financial loss and inconvenience it caused your family. We take full responsibility for this lapse in service and are taking steps to prevent such occurrences in the future. We would like also to inform you that maybe here is a misunderstanding since our colleague set an alarm to your room. We would like also to inform you that we asked you about the damages in the room that we left out of order for more than 6 days and we are still waiting for an information from you. While we are unable to amend the past, we are reviewing our procedures to ensure that our team is well-equipped to handle such requests, even during busy periods such as breakfast preparations. We value your feedback as it helps us to improve our services and ensure that all our guests have a pleasant experience. We look forward to welcoming you very soon. Best regards, Reception Team

Nice cosy room

คะแนนจาก Tripadvisor 4.0/5

Wsea3h รีวิวที่ได้รับการรับรองจาก TripAdvisor

Nice cozy room with very new bed linen. Booked a room with balcony. Room has a coffee maker and I can make tea with that machine too. Good hot shower and nice bright clean bathroom. Aircon works well when I used heater mode, I set 30C, and cool mode, I set 17C. Too expensive compared with the same hotel standards in South East Asia. I think the sockets to charge iPhone don’t work both at bedhead and the USB on the table. I tried with no luck. Carpet in room is getting old now. Housekeepers knocked my door twice around 10am as they wanted to clean room. I told them I would check out soon and I checked out around 10:40am. I thought they had in their notes that rooms having guests checking out after only 1 night don’t need to be cleaned. Overall we had a pleasant stay.

Dear Guest, Thanks for your review about our hotel. We are pleased that you found comfort in our newly furnished rooms with balcony, highlighting the versatility of our coffee maker and the quality of our hot shower. Your enjoyment of our Sweet Bed™ by ibis, designed for a restful sleep with fluffy pillows and a super-soft duvet, is particularly gratifying to hear. However, we are sorry that some aspects of your stay did not meet your expectations. We understand your concerns regarding the price comparison with other regions; please know that our rates are competitive within the Zurich market and reflect the high standard of service and amenities we strive to provide. Regarding the charge sockets, we will certainly look into this issue, as our aim is to offer a seamless experience for all our guests. Your comment about the carpet has been noted, and we assure you that we maintain our facilities with care, including regular refurbishment as was done in spring 2018. We apologize for the oversight by our housekeeping staff and will remind our team to be mindful of our guests' preferences concerning room cleaning times. Finally, we are delighted that the cleanliness and brightness of your bathroom added to the comfort of your stay. Our convenient location between the Congress Area and the Airport is something we take pride in, and we are glad this contributed positively to your overall experience. We are hoping to welcome you back in the future. All the best. Maria Tanousi, Front office Manager

Great service

คะแนนจาก Tripadvisor 5.0/5

Karen S รีวิวที่ได้รับการรับรองจาก TripAdvisor

Amazing service, rooms are great. The service when you get a good waiter that can help translate it’s so helpful. Kevin was very helpful and told us what we needed to do to get a complimentary beverage. The room itself was great we got a double and the rooms are great. They also helped us getting around the area gave us the correct information to get to the designated location.

Dear Karensg, Thank you for such a positive review. We are thrilled to hear that your stay with us left a positive mark on your journey. We are delighted that you enjoyed our service, the quality of our rooms, and the assistance provided by our staff, including the valuable help from Kevin. It is wonderful that you appreciated the complimentary beverage and the accurate information our team offered to help you navigate the area. It would be our pleasure to have you return on another occasion. Very best wishes, Maria Tanousi, Front office Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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