Mercure Paris Tour Eiffel Pont Mirabeau oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 665 görüş

Otel ekstraları

  • Bureau Veritas onaylı ALLSAFE Sertifikası

  • Sen Nehri kıyılarına yakın

  • 2 bitişik yatak odalı aile odaları

  • Sen Nehri manzaralı Privilege Odalar

  • Javel, Hat 10 ve RER C yakınında (Eyfel Kulesi, Beaugrenelle, Roland-Garros)

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

ALLSAFE onaylı otel

Konaklama olanaklarımız

Değişik kategorilerden ihtiyacınıza en uygun seçimi yapın: Bazıları Sen manzarası olmak üzere daha geniş olanaklar sunan Standart Oda veya Privilege Oda. İş seyahatleri, aile konaklamaları veya Paris'te romantik bir hafta sonu. Her odada sakin ve sessiz bir ortam. Uyumlu bir dekorasyon oluşturmak için kullanılan malzemelerin doğal sadeliği ve tasarımcıların şık ve modern dokunuşlarıyla geliştirilen kırmızı ve gri gölgeler öne çıkarılmıştır.

Otelin konumu

Mercure Paris Tour Eiffel Pont Mirabeau oteli

10 Avenue Emile Zola
75015 PARIS
Fransa

GPS:48.846127, 2.278836

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Kahvaltı

Kahvaltı

Güne restoranımızda 06:30'dan itibaren sunulan ve geniş bir yerel ve organik ürün yelpazesi içeren lezzetli açık büfe kahvaltıyla başlayın. Veya tercihinize göre kontinental veya organik kahvaltınızın keyfini odanızda çıkarabilirsiniz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  665 görüş

TripAdvisor Derecesi  4.0/5  893 görüş

Renovation

Avis müşterileri puanı 0.5/5

Anonim İş - ALL için doğrulanmış yorumlar

Otelde tadilat vardı, restoran kapalıydı. Hoşgeldin içeceği verilmedi. Çarşamba sabah kahvaltı odaya çok geç getirildi. Kahvaltı eksikti yoğurt yoktu. Oda çok küçüktü. Banyoya geçmek için yatağın üzerinden atlamak gerekiyordu.

Dear BAHADIR A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disappointing | Bad guest service

Tripadvisor puanı 2.0/5

220alessandrau TripAdvisor onaylı yorum

The hotel has a great location because on a walkable distance from the Eiffel Tower but it provides a very poor service ! My stay was prepaid with breakfast included, but only upon check-in we discovered that 2 areas of the hotel (reception and restaurant) were closed for refurbishment, reason why the breakfast was served in the room and based on a limited choice of food ! The following morning the breakfast was served indeed by a waitress but on a tray, no trolley, no plates. Everything was in a big paper box, each item in a paper plate … now imagine eating scramble eggs in a paper plate on your legs… as no table was provided. Plus some of the drinks were missed. When we called the reception from our phone (since the one in the room was disconnected) to kindly ask for a table, the house porter brought us a glass table, nice but useless without chairs. No hi, no sorry nothing… non sense of guest service at all, same as on che out! So, if you want to serve breakfast in the room but your standards are not allowing a better service, please provide it for free or offer vouchers for a breakfasts at the closest caffè in the area! Anyway, Upon checkout feedback were left but no empathy at all for us.

Very bog standard

Tripadvisor puanı 2.0/5

Domgasp1 Couples - TripAdvisor onaylı yorum

This hotel is in no way shape or form a 4 star hotel. The quality is poor throughout, from the first moment you step in. The doors front hotel doors are not locked and anyone can pass through them. The hotel reception is what I can only describe as a 1x1m corridor with a desk. Not really what you expect from a 4 star hotel is it? Our room had a comfy bed which is the only positive. The shower didn’t have a curtain or a door so the water leaked onto the floor. It also leaked from the tap. The wardrobe opens up into the bathroom. The room air con was noisy. We were asked to pay city tax at the end of our visit despite paying for it when we arrived. Just a bit of a disorganised mess. The one positive note about this hotel is that the staff are very friendly.

Dear Guest, we are very sorry for the quality offered during your stay, the organisation with the refurbishment of our social hub is still in process. Thanks for your kind words regarding our staff, we will do our maximum to improve our services during this complicated period. Best regards

Bad customer service and experience

Tripadvisor puanı 1.0/5

Henrik B TripAdvisor onaylı yorum

We booked this hotel for our Paris weekend getaway from 10th Nov - 13th Nov. We payed 400 EUR for 3 nights. We stayed in room 302 and what we didnt know or were informed about upon arrival was that they were renovating the room next to our room. From early morning ( 08:00) they started using electric grinders and hammer drills and it was alot of dust everywhere. Our clothes and suitcase and all other items inside our room were covered with dust. I tryed two times to change room , but i was declined every time. I was very dissapointed about this treatment and as long as we didnt get any compensation from the hotel I will never recommend anyone to stay there. It feels wrong to pay 400 EUR to stay inside a construction site.

Excellent stay

Tripadvisor puanı 5.0/5

mary P TripAdvisor onaylı yorum

We vacationed here in mid October 2022. It was absolutely beautiful. The staff at the hotel were wonderful and extremely helpful. Agathe was excellent to deal with. Her suggestions and recommendations were helpful in making our stay in Paris memorable and unforgettable. Jeff and Monica were an excellent help as well. I would highly recommend staying at this hotel.

Dear Mary, thanks for your warm review, i will transfer your greatings to my team. i'm happy they made your stay unforgettable and as easy as possible in PARIS. Best regards Antoine CASSARD General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 221 görüş 9.3/10 Konum
  • 342 görüş 6.5/10 Oda
  • 341 görüş 8.1/10 Hizmet
  • 14 görüş 2.4/10 Wifi
  • 145 görüş 3.5/10 Kahvaltı
  • 105 görüş 7.1/10 Hijyen
  • 64 görüş 1.6/10 Otel Donanımları
  • 62 görüş 2.5/10 Yemek

Hizmet sağlayıcı Trustyou

Paris şehrindeki tüm otellerimiz