Mercure Paris Eyfel Kulesi Merkez oteli

Mercure Paris Eyfel Kulesi Merkez oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.9/5 1.934 görüş

Bir haritada görmek

Otel ekstraları

  • Bureau Veritas ALLSAFE Etiketli

  • Eyfel Kulesi'nin ayaklarında bulunan terasa ve bahçeye sahip otel

  • Doğrudan erişim: Metro 6 ve RER C

  • Eyfel Kulesi manzaralı Privilege odalar

  • Lounge bar ve gurme mağazası

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

ALLSAFE onaylı otel

Otelin konumu

Mercure Paris Eyfel Kulesi Merkez oteli

20 rue Jean Rey
75015 PARIS
Fransa

GPS:48.855381, 2.291969

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Araba parkı
  • Tekerlekli sandalye erişimli otel
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

BAR LOUNGE

Lounge Bar'ımız, Eyfel Kulesi'nin yanı başında iş toplantıları, kısa molalar ve bazı yerel biraları deneme fırsatı için gün boyu sizi ağırlar.

Konaklama olanaklarımız

Tamamen yenilenen otel ücretsiz WIFI erişimine sahip modern ve işlevsel odalar sunmaktadır. Otel eşinizle veya ailenizle Paris'in merkezinde iş gezisi veya turistik konaklama için bazıları Eyfel Kulesi manzaralı olan Standart ve Privilege Odalar ve Junior Süitler sunmaktadır.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.9/5  1.934 görüş

TripAdvisor Derecesi  4.0/5  5.726 görüş

Good views from top floors

Tripadvisor puanı 4.0/5

CaronIan TripAdvisor onaylı yorum

Stayed here for 3 nights. Hotel in a good location with great views of the Eiffel Tower if in high up rooms. We were on floor 11. Complimentary soft drinks and water in mini fridge in privilege rooms. Room serviced every day. Great wifi and decent sized tv. Breakfast was very nice with lots of choice and well stocked. Check in staff quite rude and unhelpful. Check in time supposed to be 2pm but room wasn't ready until 3.15pm. Staff just walked off while I was asking about check in. It is worth a visit though.

Avoid..avoid..avoid. Unsafe, theft from room, and not clean.

Tripadvisor puanı 1.0/5

smith123123 TripAdvisor onaylı yorum

We stayed in November 2023 for 3 nights here. Unfortunately, on the second day whilst we were out for the day, a mobile phone and passport was removed from the room. It was obvious this was deliberate- things had been moved around, the maid had visited and cleaned the room, and the bag which had the passport inside was now under the sofa- EMPTY. Reported immediately, reception told us there is no manager on duty until the next day.. Finally, when we escalated this, there was no solution made. My friend was left in Paris as the embassy was closed all weekend and we could not get her travel documents ready for her return home, which takes 2 working days according to UK Government. When we explained this situation... a loss of phone, and passport, and forced extra time in a country with no communication we were given the solution of 'points towards another stay'. Why would we want that? There was no sincere apology and no reimbursement for the financial damage caused by this hotels staff. We have involved the police since arriving home, and have reached out to the hotel again. No response yet. If you are booked to stay in this hotel- be vigilant. If you are considering booking this hotel- choose a different place. This one will not support you if you are subject to criminal activity. The room itself : -was not the twin beds requested - did not have a working phone - one bottle of water between 2 people over three days. - dirty towels were never removed (unlike our passport and mobile phone) - empty minibar AVOID !

Unprofessional service by an agent called Anne

Tripadvisor puanı 1.0/5

Lbannane Aileler - TripAdvisor onaylı yorum

Anne was very rude and can’t describe her arrogance, she make you feel as is she is covering your stay on comp basis. Accor is well know for investments on their employees but but my experience with this particular agent it made feel as if they don’t do any customer service training.

Staff stole my valuables! Avoid this Hotel!!!

Tripadvisor puanı 1.0/5

Jasellarose G TripAdvisor onaylı yorum

I do not recommend anyone to stay here after the awful customer service and treatment received during my stay here in November 2022. I was staying here last week and headed out to Disneyland for the day on a group excursion. When I reached the metro station, I realised I had accidentally left my phone on the bed before leaving for the day out. As soon as I realised, I called the hotel reception at 9:20am to see if they could retrieve my phone and leave it safely in reception as I was skeptical and knew it was not in the safe because it was left by accident. Within 40 minutes of this, my phone was not ringing out, had been turned off, and no messages were delivering. Upon my return to the hotel at around 11pm that same night, I came back to a half cleaned room where I found that my PHONE and PASSPORT had both been stolen. The bed had been made with everything placed back on top of the bed except my phone and passport which had been left there, but the dirty towels had been left in the room. We immediately informed reception, who of course denied any wrongdoing and protected the staff, and were not helpful or empathetic at all. Not once during this ordeal did anyone say sorry, we were just offered to stay an extra night for free - why on earth would we want to stay longer in a hotel that steals your stuff and makes you feel so unsafe? My bag which my passport was in had been thrown across the room and left under the sofa. I had a feeling my phone may have been taken as it is an easy thing to steal however having my passport taken left me at a massive disadvantage. It was a Friday night so I was left stranded in a country where I didn't speak the language, feeling extremely unsafe and had to miss my Eurostar home on the Sunday. The staff had no sympathy for this and it meant we had to find alternative accommodation for extra days, book new travel plans home, and spend the remainder of the trip alone, with no way of contacting anyone, extremely out of pocket and unsafe for the long journey back to London. We had a family to feed, a job to go to, a business to run, and it had all been placed in jeopardy because of this hotel’s staff. The manager Chritsopher came the next day and was able to review the keycard access into our room during the hours, but of course the 2 maids on duty denied any stealing. The manager also implied he wanted to do his own check with us present, however I fail to believe what would have been found in the room after my belongings were already stolen. The manager said he can look at CCTV with a police report, but this does not mean it will show us who stole our items. Since finally making it back home, I have been able to track the address of the phone and have filed a police report. The hotel offered no help in the situation providing they were at fault whilst I had to figure everything out for myself. The manager Maxime, also teased at offering to pay for my travel home or helping to reimburse the cost for my emergency travel document up until the moment where we checked out when he said that it wouldn't be possible without a police report. The false hope and pretending to help was a complete and utter time waste and definitely made me feel like this was not a holiday with all the additional stress. I was having to plan my days around the hotel management after it was blatant the maid had stolen my belongings. We are working on getting a police report done in order to be reimbursed by the hotel - but you should just avoid staying here altogether unless you want your valuables stolen from the room you are paying to stay in, if you want to feel incredibly unsafe, or have your trip ruined in a matter of seconds. We want to make sure other travellers do not go through what we have. The customer service here was shambolic and you should definitely avoid staying in a hotel that protects its criminal staff. There are plenty of other places you can stay in Paris.

Fantastic view and close to Eiffel Tower

Tripadvisor puanı 5.0/5

taffy_longman Couples - TripAdvisor onaylı yorum

Fantastic short walk to Eiffel Tower great attentive customer service from staff and lovely greeting on arrival at reception We had complimentary upgrade as Accor platinum members to junior suite on 10 th floor It was spotless clean and comfortable and great view of Paris icon Eiffel Tower from bedroom and lounge window The breakfast was also included and was very reasonable and pleasant area We booked to be close to the Eiffel and there are wonderful cafes nearby however tourist prices obviously just enjoy the area What a great place to enjoy on our last night in Paris before traveling back to Australia via Singapore Definitely recommend the property to fellow traveler’s great welcome at this lovely property

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.581 görüş 9.5/10 Konum
  • 1.865 görüş 4.6/10 Oda
  • 1.389 görüş 6.5/10 Hizmet
  • 20 görüş 4.1/10 Wifi
  • 897 görüş 3.3/10 Konfor
  • 703 görüş 4.2/10 Hijyen
  • 632 görüş 5.4/10 Kahvaltı
  • 359 görüş 4/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

PARIS şehrindeki tüm otellerimiz