ホテルメルキュールリヨンサントルプラザレピュブリック。 4 つ星

出発当日、パスポートをレストランに忘れているのにきずき、早朝にもかかわらずフロントのかかりの人が、丁寧に対応してくれた。レストランへの連絡、直前にもかかわらず予約していたタクシーのキャンセル、フライトの変更を電話にて行ってくれた。とても感謝している。部屋の暖房の利きが悪く、3階より4階に部屋を変えていただいた。また、暖房機具を用意してくれた。

満足。

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

短時間の滞在でしたが、とてもリラックスできました。

リヨン出張の時は利用しています。いつも満足しています。 しかし今回は、エレベーターの調子が悪いみたいで1つしか稼働していませんでした。あと、エレベーターが各階ごとにフロアーアナウンスをするようになったのは少しうるさい気がします。

Smaller but very nice hotel where you feel at ease from the first moment you walk in by the warm welcoming of the receptionist who also gives you in a nutshell all the information you need. Very clean, comfortable and soundproof room. Excellent breakfast with a large variety of choice. Fresh orange juice available ! Top of the bill is Jessica, the bartender in the evening. A fantastic host with an everlasting, honest smile. She prepared me twice a tasty diner. No doubt that I'll be back next time when I have to be in Lyon !

ホテルと直接関係ないのですが，8階でも結構外から騒音が聞こえて，治安の悪化？が気になりました． ウェルカムドリンクが飲めるバーの開店が遅く，レストランに出かける直前に飲めないので， そこが少し不自由ですが，たいした問題ではありません．缶のハイネケンとかでもらえるといいのですが．

My stay was ok. My checkin was very basic, did not feel very welcome. Room was clean and at first sight comfortable, if not for the sort of drilling noise ( i think it was a pump of some kind) every 5 minutes you are in the room(24/7).Breakfast was good, but very basic again. Overall satisfied, but could do so much better.

地下鉄駅からのアクセスも良く、使い勝手は良い。3泊しましたが、朝食のスクランブルエッグ、パン類はとても美味しいです。あえて難点を言えば、朝食に野菜がまったくないこと。長期滞在の場合は、野菜不足が不足し食生活がかたよりやすいと思われます。

This is my second stay here, and once again the staff did a wonderful job -- the front desk, the kitchen crew, and the cleaning staff. The location of this hotel is perfect -- I was able to walk to Vieux Lyon as well as downtown locations easily. It's also close to Bellecour Metro, which is convenient.

The absolute value of the hotel is OK, but it's not related to the expensive cost of a single room - up to 250 euro for the most expensive night of a full week stay, despite a booking 2 months in advance. Actually the room was very small , rat

When I booked, I thought that I'd booked for myself and my wife with breakfast included, and a bottle of Champaign upon arrival. When I arrived, the desk person told me that the room was booked for 1 person with breakfast and if I wanted breakfast for 2 there would be an additional cost. I declined the offer and went to the room, no Champaign in the room. Having come to attend a conference I was unable to even eat the breakfast over my stay. When I discovered that my return flight to the US was an early departure I asked to cancel my last day and was told that since I had pre-booked, that cancellation was impossible! So I paid for a room I ever used on the last day of my stay, and left it empty as I booked at LYS for my final night. OH! the paid for bottle was available when I asked for it, and even that was a problem as it was Sunday and the clerk had to call for permission to serve it.

It is regretable that guests cannot open windows to let in fresh air. It was a very,very mild winter and the A/C was not yet turned on. A lack of bathroom venting didnt help either...Thus, after showering, the room became quite stuffy and humid. Aside from that, a very good hotel with a very attentive staff.

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.