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ホテルメルキュールリヨンサントルプラザレピュブリック。 4 つ星

お客さまの声 4.2/5 5,024 件のレビュー

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ホテルメルキュールリヨンサントルプラザレピュブリック。
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ホテルのその他の情報

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  • グルメ料理、朝食、ディナー:テラス、レストラン、またはルームサービス

  • ホテルから50 mの場所にある公共の有料地下駐車場をご利用いただけます

  • リヨンの中心部にある魅力的なロケーション

  • ファミリールームとコネクティングルーム。

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 公共の屋外駐車場 (周辺) 有料サービス
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • ベビーシッター(ご要望に応じて) (周辺)
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • ランドリーサービス
ケータリング
  • 朝食 有料サービス
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • ベビーシッター(ご要望に応じて) (周辺)
  • 遊覧船 (周辺)
  • その他のスポーツアクティビティ

ホテル所在地

ホテルメルキュールリヨンサントルプラザレピュブリック。

5 rue Stella
69002 リヨン
フランス

電話番号: +33478375050

ファックス: (+33)4/78423334

チェックインは15h00からです

チェックアウトは12h00です

  • BUS STATION BELLECOUR :  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :  D BELLECOUR

  • 飛行機で

    LYON SAINT EXUPERY 25km / 15.54 マイル

  • 電車で

    LYON PART-DIEU 3km / 1.86 マイル

GPS:45.760652, 4.836806

当ホテルの客室

現代的な内装の快適な客室で、おくつろぎください。スタンダードルームは、機能的な設計で、ゆったりと休息が取れます。プリビレッジファミリールームは、ソファベッド付きのラウンジエリアを備えています。

レストランとバー

PLAZA BAR

モダンな雰囲気のバー「カルーセルバーバイM」は、ご家族、ご友人、仕事仲間でのご利用に最適です。バーでは軽食をご提供しています。

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お客さまの口コミ
ホテルメルキュールリヨンサントルプラザレピュブリック。

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

5,024 件のレビュー

トリップアドバイザーの評価 4.0/5

637 件のレビュー

City Stopover

トリップアドバイザーの評価 4.0/5

ove931 28/07/2021 トリップアドバイザー認証口コミ

Perfect place to stay in overnight, smack in the middle of town in between the rivers. Lots of bars, restaurants and shopping on walking distance. Qualitative level of the breakfast even if I arrived late and some breakfast items were no longer available.

Dear Madam, Dear Sir, Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. It will be a great pleasure to welcome you back.

Excellent city centre hotel

トリップアドバイザーの評価 4.0/5

mgriffiths2021 28/07/2021 トリップアドバイザー認証口コミ

The hotel was central to everything from parking to shopping, bars and restaurants as well as the old town and furnicular. Staff were very helpful and friendly giving advice and letting us check in early.

Dear Mr Griffiths, Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. Our location is indeed ideal; with the museums, restaurants, and all the sights we are proud to be partners with. We sincerely hope we can see you again very soon in Mercure Plaza République !

Very nice room with Basel Card!

トリップアドバイザーの評価 5.0/5

Memoria J Solo travel - 13/02/2020 トリップアドバイザー認証口コミ

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

立地もよく快適でした

お客さまの声 4.5/5

匿名 ビジネス - 22/01/2020 確認済みレビュー すべて

部屋も清潔で大変良かったです。無料の水があるともっと良かったです。

Hironobu O. 様 私たちの施設内でのあなたの経験についての肯定的なフィードバックに感謝します。 お客様にご満足いただけるよう日々努力しているチームにフィードバックをお届けします。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Wonderful stay

トリップアドバイザーの評価 5.0/5

Christophe0167 Couples - 15/01/2020 トリップアドバイザー認証口コミ

This is our go to hotel for our trips to Lyon. The location is amazing and central and walkable to everything from restaurants, sites, museums, and shops to all forms of public transportation. The staff are exceptional and breakfast is a must.

Dear "Christophe0167", Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team!

従業員の対応良好

お客さまの声 3.5/5

I. S. カップル - 12/01/2020 確認済みレビュー すべて

出発当日、パスポートをレストランに忘れているのにきずき、早朝にもかかわらずフロントのかかりの人が、丁寧に対応してくれた。レストランへの連絡、直前にもかかわらず予約していたタクシーのキャンセル、フライトの変更を電話にて行ってくれた。とても感謝している。部屋の暖房の利きが悪く、3階より4階に部屋を変えていただいた。また、暖房機具を用意してくれた。

Dear I., Thank you for your comment. Thank you so much for your feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. I am extremely sorry to learn that your last stay with us did not respond to all your expectations. What you are describing does not reflect the quality service we used to deliver. Please accept our very sincere apologies for that unfortunate experience. We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations. Léa, trainee at Mercure Lyon centre Plaza république.

場所がよく安価。

お客さまの声 4.0/5

Ya ご友人 - 11/01/2020 確認済みレビュー すべて

満足。

Dear Ya, Thank you for your comment. Thank you so much for your positive feedback regarding your recent stay with us. Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. We sincerely hope we can see you again very soon in Mercure Plaza République! Léa, trainee at Mercure Lyon centre Plaza république.

End of the year trip to Lyon

トリップアドバイザーの評価 4.0/5

123ralfs3 Couples - 05/01/2020 トリップアドバイザー認証口コミ

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Dear "123ralfs3", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Wonderful stay ❤️.

トリップアドバイザーの評価 5.0/5

PJV527 Family - 24/12/2019 トリップアドバイザー認証口コミ

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

Dear "PJV527", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

親切なサービス

お客さまの声 4.0/5

コ. ビジネス - 02/12/2019 確認済みレビュー すべて

短時間の滞在でしたが、とてもリラックスできました。

Dear M S., We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back during your next trip to Lyon. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

家庭的な雰囲気で安心して過ごすことができました

お客さまの声 4.5/5

Kosuke ビジネス - 25/09/2019 確認済みレビュー すべて

リヨン出張の時は利用しています。いつも満足しています。 しかし今回は、エレベーターの調子が悪いみたいで1つしか稼働していませんでした。あと、エレベーターが各階ごとにフロアーアナウンスをするようになったのは少しうるさい気がします。

Dear M T., Thank you for your commenting. I am pleased to see you mostly satisfied with your last stay with us. I am sorry to notice your disappointment due to our non-working lifts. Be aware that the right measures have been taken so this will not happen again. We hope to have the opportunity to welcome you back during your next stay in Lyon. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Feel at your ease in the middle of Lyon

トリップアドバイザーの評価 5.0/5

HildeV383 Solo travel - 17/09/2019 トリップアドバイザー認証口コミ

Smaller but very nice hotel where you feel at ease from the first moment you walk in by the warm welcoming of the receptionist who also gives you in a nutshell all the information you need. Very clean, comfortable and soundproof room. Excellent breakfast with a large variety of choice. Fresh orange juice available ! Top of the bill is Jessica, the bartender in the evening. A fantastic host with an everlasting, honest smile. She prepared me twice a tasty diner. No doubt that I'll be back next time when I have to be in Lyon !

Hello HildeV383, I would like to thank you for sharing your comments on your last stay with us. I am pleased to read that your stay went well and that our services and our staff were the key of your wellness with us. A huge thank you for this very laudatory comment regarding our hotel! We look forward to welcome you again!

いつもながら快適なホテル.

お客さまの声 4.0/5

D T. ファミリー - 31/07/2019 確認済みレビュー すべて

ホテルと直接関係ないのですが,8階でも結構外から騒音が聞こえて,治安の悪化?が気になりました. ウェルカムドリンクが飲めるバーの開店が遅く,レストランに出かける直前に飲めないので, そこが少し不自由ですが,たいした問題ではありません.缶のハイネケンとかでもらえるといいのですが.

Dear M T., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. The bar is open from 7AM to midnight everyday. We hope to welcome you back during your next trip in Lyon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Comfortable stay.

トリップアドバイザーの評価 3.0/5

freekclaeys Solo travel - 29/07/2019 トリップアドバイザー認証口コミ

My stay was ok. My checkin was very basic, did not feel very welcome. Room was clean and at first sight comfortable, if not for the sort of drilling noise ( i think it was a pump of some kind) every 5 minutes you are in the room(24/7).Breakfast was good, but very basic again. Overall satisfied, but could do so much better.

Dear freekclaeys, We are truly sorry that your experience at the hotel was not what you have expected. We would like to thank you for sharing it with us. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to welcome you back soon.

旧市街にも近く、レストランも多い場所にホテルがある

お客さまの声 4.0/5

Jackie ビジネス - 30/06/2019 確認済みレビュー すべて

地下鉄駅からのアクセスも良く、使い勝手は良い。3泊しましたが、朝食のスクランブルエッグ、パン類はとても美味しいです。あえて難点を言えば、朝食に野菜がまったくないこと。長期滞在の場合は、野菜不足が不足し食生活がかたよりやすいと思われます。

Dear M h., We very much appreciate your comments regarding your stay at the Mercure Plaza République. I am so pleased it was mostly satisfying. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Great Staff / Perfect Location

トリップアドバイザーの評価 5.0/5

neal597 Business - 25/06/2019 トリップアドバイザー認証口コミ

This is my second stay here, and once again the staff did a wonderful job -- the front desk, the kitchen crew, and the cleaning staff. The location of this hotel is perfect -- I was able to walk to Vieux Lyon as well as downtown locations easily. It's also close to Bellecour Metro, which is convenient.

Hello neal597, Thank you for the 5 star review ! We are pleased to see you entirely satisfied with your last stay with us. I have shared your compliments with our teams, who works daily for our guests' satisfaction. We look forward to welcome you back. Best regards.

Expensive hotel in centre of Lyon

トリップアドバイザーの評価 2.0/5

Seaside821324 Business - 26/05/2019 トリップアドバイザー認証口コミ

The absolute value of the hotel is OK, but it's not related to the expensive cost of a single room - up to 250 euro for the most expensive night of a full week stay, despite a booking 2 months in advance. Actually the room was very small , rat

Dear Seaside821324, Thank you for commenting. I am sorry to see you disappointed with your last stay at the Mercure Plaza République. Prices change over the seasons, events and booking periods. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Bad Mistake

トリップアドバイザーの評価 3.0/5

Harry K Couples - 17/05/2019 トリップアドバイザー認証口コミ

When I booked, I thought that I'd booked for myself and my wife with breakfast included, and a bottle of Champaign upon arrival. When I arrived, the desk person told me that the room was booked for 1 person with breakfast and if I wanted breakfast for 2 there would be an additional cost. I declined the offer and went to the room, no Champaign in the room. Having come to attend a conference I was unable to even eat the breakfast over my stay. When I discovered that my return flight to the US was an early departure I asked to cancel my last day and was told that since I had pre-booked, that cancellation was impossible! So I paid for a room I ever used on the last day of my stay, and left it empty as I booked at LYS for my final night. OH! the paid for bottle was available when I asked for it, and even that was a problem as it was Sunday and the clerk had to call for permission to serve it.

Dear Harry K, Thank you for writting about your experience at the Mercure Plaza République. I am sorry to read your disappointment. In fact, you had choosed a prepaid rate that doesn't allow any modification nor reimbursment. Regarding the champaign bottle, we usually serve it on demand to assure its freshness and I am sorry to see it's was not as expected. We hope to have the opportunity to show you the quality of our service during your next trip to Lyon.

Great Location...but stuffy rooms

トリップアドバイザーの評価 3.0/5

Roam21502446864 Couples - 17/03/2019 トリップアドバイザー認証口コミ

It is regretable that guests cannot open windows to let in fresh air. It was a very,very mild winter and the A/C was not yet turned on. A lack of bathroom venting didnt help either...Thus, after showering, the room became quite stuffy and humid. Aside from that, a very good hotel with a very attentive staff.

Dear "Roam21502446864", Thank you for commenting about your stay at the Mercure Lyon Centre Plaza République. Our building, listed to World Heritage, does unfortunately not allow some of our windows to be opened. We are terribly sorry about that. We apologies for the inconvenience cause by the heat. We look forward to welcome you back.

Lovely Hotel, Great Location

トリップアドバイザーの評価 5.0/5

Catherine S Couples - 20/12/2018 トリップアドバイザー認証口コミ

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.

Dear Catherine, Thank you for this 5 star review ! I have shared your comment with the staff and Virginia, who has been particularly touched. We look forward to welcome you back.

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