オテル メルキュール リヨン サントル ボザール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,601 件のレビュー

オテル メルキュール リヨン サントル ボザール - Image 1
オテル メルキュール リヨン サントル ボザール - Image 2
オテル メルキュール リヨン サントル ボザール - Image 3
オテル メルキュール リヨン サントル ボザール - Image 4

説明

ホテルのその他の情報

  • プレスキル地区の中心部に位置する理想的なロケーション

  • 歴史的建造物

  • 自然光が差し込むミーティングルーム

  • 公共駐車場から 100 m

  • グリーンキーラベル

当ホテルの客室

ホテル所在地

オテル メルキュール リヨン サントル ボザール

73-75 rue President, Edouard Herriot
69002 リヨン
フランス

GPS:45.760779, 4.834124

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

LE B'ARTISTE

モダンなアールデコ風のバー「バルティスト」は、ソムリエが厳選したワインをお楽しみいただくのに最適な場所です。音楽が流れる雰囲気と落ち着いたアルコーブで、日常を離れたリラクゼーションのひとときをご満喫ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,601 件のレビュー

トリップアドバイザーの評価  4.4/5  1,699 件のレビュー

2025エクセレンス認証

all they care is profit

トリップアドバイザーの評価 2.0/5

MobileA トリップアドバイザー認証口コミ

It was one of the most old fashioned hotels and the rooms were from the 70s, including the bathroom which even does not have a curtain, forget about any shower glass. breakfast food was ok but the breakfast area was so small that you might even touch the other guests while eating. The worst part is I have booked for 4 days, but before we arrive we realized that we have to cut it short to 2 days. Even though they didn't refund the remaining 2 days, they tried get rid of us after two days. So just to checkout late I had to lie that we will be staying for 3 days.

Dear Guest, Thank you for taking the time to share your feedback on the different review plateforme available. We understand that unforeseen personal circumstances can shorten a stay initially planned for a longer period. However, the booking and cancellation conditions depend on the rate selected at the time of reservation, and it's not possible to modify the length of stay without fees once it has been confirmed. Our intention was never to resell nights at your expense, but simply to manage availability as best as possible while respecting these conditions. As mentioned in our recent email exchanges, the commercial gesture we agreed upon has indeed been applied. We regret that this gesture did not bring you the reassurance or satisfaction we had hoped. Kind regards, Mathilde - Front Office Manager

お客さまの声 5.0/5

Yuji U. ファミリー - 確認済みレビュー すべて

ヨーロッパのHOTELの設備は旧式な設備のところが多いのですがここは最新の設備とスタッフの最高のサービスが受けられます。 おすすめのHOTELてす。

Dear U., Thank you very much for choosing our hotel and for your kind words. We are truly pleased to hear that you were satisfied with our latest facilities and the service provided by our staff. We look forward to welcoming you again in the future. Rémi Martiniago - General Manager

Great Location

トリップアドバイザーの評価 4.0/5

JoGo545 トリップアドバイザー認証口コミ

We stayed at the Mercure for 3 nights from 9/9-9/12. The location is very central on the Place Jacobin with a beautiful fountain. We stayed in a Prestige room with a small balcony overlooking the square and fountain. The king bed was very comfortable and the room a good size. The staff is professional and helpful. Our plan included breakfast which had a large selection of fruits, juices, breads, and cheeses as well as eggs and breakfast meats. My 4 star rating is for the crowded setup in the breakfast room with having to get around people constantly. Although the decor of the hotel is drab and could use updating, the hotel and rooms and clean and well-maintained.

お客さまの声 4.5/5

Tomoko S. カップル - 確認済みレビュー すべて

受付の方たちが英語で対応してくれて助かった。

Dear S., Thank you very much for your stay and for your kind words regarding the location and the English proficiency of our staff. We value your feedback and will continue to strive for service improvement in the future. Remi Martinago - General Manager

A must stay while in Lyon

トリップアドバイザーの評価 5.0/5

Chillimudcrab Couples - トリップアドバイザー認証口コミ

Well located right in the heart of Lyon within easy walking of everything Rooms are well appointed and staff are great with lots of good recommendations for cafes bars and restaurants all within easy walking Shops too many to mention

Dear Sir, Thank you very much for your wonderful review! We're so pleased to hear that you enjoyed our central location. It's great to know that our team could assist you with helpful recommendations and that you appreciated the comfort of your room. We truly hope to have the pleasure of welcoming you back on your next visit to Lyon! Warm regards, Remi MARTIGNAGO - General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,004 件のレビュー 9.6/10 ロケーション
  • 985 件のレビュー 7.9/10 客室
  • 1,054 件のレビュー 9.5/10 サービス
  • 9 件のレビュー 7.7/10 インターネット
  • 393 件のレビュー 7.8/10 朝食
  • 217 件のレビュー 8.2/10 清潔さ
  • 165 件のレビュー 5/10 設備
  • 18 件のレビュー 4.6/10 バー&飲料

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