メルキュールリヨンサントルボーアール 4 つ星

お客さまの声 4.5/5 4,993 件のレビュー

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チェックアウトは12h00です

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ホテル所在地

メルキュールリヨンサントルボーアール

73-75 rue President
Edouard Herriot
69002 リヨン
フランス

電話番号: +33478380950

ファックス: (+33)4/78421919

チェックインは14h00からです

チェックアウトは12h00です

  • BUS :  C5-C9-C10-C12-14 BELLECOUR

  • BY BUS :  C3-C5-C13-C14 CORDELIERS

  • GARE DE VAISE-VENISSIEUX :  D BELLECOUR

  • PERRACHE LAURENT-BONNEVAY :  A BELLECOUR

  • 飛行機で

    LYON SAINT-EXUPERY 25km / 15.63 マイル

  • ヘリコプターで

    Lyon bron 15km / 9.38 マイル

  • 車で

    City center bellecour a6 4km / 2.5 マイル

  • 車で

    City center bellecour a7 4km / 2.5 マイル

  • 車で

    Lyon center a42-a43 10km / 6.25 マイル

  • 電車で

    LA PART DIEU 5km / 3.11 マイル

  • 電車で

    PERRACHE 2km / 1.24 マイル

GPS:45.760779, 4.834124

当ホテルの客室

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会議室

  • 会議室の数:1

  • 最大サイズ:25 m²

  • 最大ご利用人数:15 人

詳細

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メルキュールリヨンサントルボーアール

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ 4.5/5

4,993 件のレビュー

トリップアドバイザーの評価 4.5/5

1,507 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Great Hotel in a Great Location

トリップアドバイザーの評価 5.0/5

christinemW5835AC 21/09/2021 トリップアドバイザー認証口コミ

We recently spent three nights at the Mercure and it was a perfect base for our first time visiting Lyon! The hotel is centrally located and easy to walk to from the metro station at Place Bellecour. The staff is welcoming and very helpful! Our room was large with a small balcony overlooking the city and a comfortable bed. It is an easy walk to Vieux Lyon, shops, restaurants, museums...basically anything you would want to do or see in Lyon. We would definitely stay there again and highly recommend to anyone visiting Lyon!

Not bad but not the best neither

トリップアドバイザーの評価 3.0/5

adignoire Business - 28/02/2021 トリップアドバイザー認証口コミ

Room service not available - no food anymore.... any upgrade Accor points missing a lot of small mistakes. They should be more oriented customer experience, and also respect the engagement of the Accor group status

Dear Guest, Further to your recent stay at Mercure Beaux-Arts, I would like to thank you for taking the time to to share your concerns with us. Regarding to the upgrade with your Accor card, you already booked a Privilege room at the reservation. This one is our highest category of our establishment. On the other hand, we still have dishes to offer. Indeed the room service is until 9 p.m., it was no longer available when you arrived, but only to pick up at the reception. We all hope to have the chance to welcome you again and, in the meantime, we all remain at your entire disposal. With my kindest regards, Remi Martignago, General Manager

Centrally situated and comfortable, but parking problem

トリップアドバイザーの評価 4.0/5

AndyC947 21/09/2020 トリップアドバイザー認証口コミ

The hotel couldn’t be more central in this lovely city. The hotel was comfortable and the staff very friendly. Parking was the only issue as the nearest public car park, which is exceptionally busy, is around a one way system and is pretty expensive. On arrival at the hotel to unload, there was nowhere to park even for a few minutes. Overall though it was a pleasant experience.

Nice stay in the heart of Lyon

トリップアドバイザーの評価 4.0/5

Venture21781584945 23/06/2020 トリップアドバイザー認証口コミ

We just stayed for one night. The hotel is very well located and the staff was very attentive and friendly. We enjoyed our stay in this hotel with its new rooms. Unfortunately the breakfast was not in accordance to price (20 €/pp). Eggs should be extra charged. Even in Corona times unacceptable for a Mercure.

Dear Traveller, Thank you for sharing your experience among the Beaux-Artistes ! I'm glad you enjoyed your stay in Lyon thanks to our very central location. I am however sorry to read that our breakfast did not met all your expectations. It is true that during these special times we had to make some adjustments in the organisation but the products served are still the same as always so I'm sorry that you found it too expensive. I hope we will still have the pleasure to welcome you again someday, Kind regards.

central, comfortable and convenient

トリップアドバイザーの評価 5.0/5

skitraveller_l 09/02/2020 トリップアドバイザー認証口コミ

Equidistant from old Lyon and the most important museums - and an easy bus ride from Part-Dieu station. Nice old hotel in city centre brought up to modern standards. Small breakfast area could get crowded if hotel was full. Friendly service - plus (as a bonus) we got upgraded!

Dear Skitraveller_l, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are very pleased to know you enjoyed our location in our beautiful city and I am delighted you appreciated your upgrade ! Hope to see you soon among the Beaux-Artistes team ! Sincerely, Rémi Martignago General Manager

Very good short stay with very helpful and pleasant front desk staff.

トリップアドバイザーの評価 4.0/5

GlobalGuy007 Friends getaway - 16/01/2020 トリップアドバイザー認証口コミ

Warmly welcomed as an Accor loyalty,member, had a nice room with good space, and very pleasant wine in the bar in the evening and decent breakfast the day after with a good choice. Bed was very comfy. Good to have an in-room iron etc and while the bathroom was fine, an walk in shower would have been nice also. Front desk staff were superb the the hotel in a very central location.

Dear GlobalGuy007, Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Please, be assured that your kind words will be transmitted to the whole team. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

ロケーション便利です

お客さまの声 5.0/5

り. 一人 - 08/01/2020 確認済みレビュー すべて

バスタブは大きめで、ゆっくりできました。でも、シャワーのお湯の湯加減の調節がかなり難しくて、ものすごく暑いか、冷たいかのどちらかにしかならず、大変苦労しました。 また、洗面所も、お湯と、水を両方回さないといけないタイプ。このタイプはいちいち面倒なんですよね。最近はほとんどハンドル一つのタイプが多くなってきましたが、ここはまだのようでした。 蜂蜜風味のシャンプーとコンディショナー、ボディソープ、ボディローションがありました。また、バスロープとスリッパありました。ドライヤー、ティッシュもあります。 エスプレッソマシンはありますが、湯沸かしポットがありません。エスプレッソマシンからお湯も出ますが、ぬるいので、持参したポットを使いました。また、置いてあるコーヒーカップも小さいので、これまた持参したカップを使いました。 冷蔵庫には無料でエビアンと炭酸水、コーラ、オレンジジュースが入ってて、毎日補充されます。 セーフティボックスもあります。 クローゼットは広いのですが、引き出しや棚がありません。なので、アイロン台をクローゼットの中で広げて、物置きにしました。 滑車がついた可動式のテーブルがあって便利でした。 スーツケース台はありますが、小さくて、スーツケースを、広げておくと、台が転んでしまうので、スーツケース台としては使えませんでした。 リヨン駅、ボキューズ市場には、近くのCordeliersから、バス3か、13ですぐ行けます。本数も多いので便利です。 ベルクール広場までも歩いて行けます。 Cordeliersには大きめのモノプリもあります。近くにケバブのお店もあるので、持ち帰りホテルで食べました。 朝食は食べてないのでわかりません。日本人含め、アジア系の人には一回もあいませんでした。

Dear Rie, Thank you for answering our client satisfaction survey. This is a very nice drawing of the hotel that you make in your review. Thank you for presenting everything available to us. Wishing you all the best, Rémi MARTIGNAGO General Manager

Very good

トリップアドバイザーの評価 4.0/5

gidi520 Couples - 11/12/2019 トリップアドバイザー認証口コミ

The location is great , very kind attitude of the staff .I like very much the style of the hotel, not cold and modern The privilege room was comfortable And breakfast is excellent the reception with hot 🍷 was very nice

Dear gidi520, Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are delighted to read that you had an excellent stay thanks to ou perfect location and our great team ! Please, be assured that your kind words will be transmitted to the whole team. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

満足

お客さまの声 3.5/5

匿名 ファミリー - 14/09/2019 確認済みレビュー すべて

ベッドが固かった

Dear Yoshio I., The whole team thanks you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We have took good note of your remarks to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

デザインとアコーのスタンダード

お客さまの声 4.0/5

Ak ファミリー - 31/07/2019 確認済みレビュー すべて

古い建物をうまくリノベしていて、サービスもスタンダードを満たしていて、コスパは良いと思いますが、部屋の難点としてシャワーの水がはねるので洗面台前の床が濡れてしまいます。バスマット1枚は足りません。

Dear Ayako K., Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are very pleased to know you enjoyed our historic hotel and our helpful team ! Regarding the shower, I have shared your concerned with our teams to make sure that we will rectify the mentioned issues, your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again in our beautiful city. See you soon in Lyon, Rémi Martignago General Manager

Excellent hotel, nicely located

トリップアドバイザーの評価 5.0/5

Simon B Couples - 31/07/2019 トリップアドバイザー認証口コミ

Stayed for one night - hotel is excellent: smart and up-to-date, but still with traditional features. Beds very comfortable and rooms well equipped with coffee pod machine. Friendly staff. Hotel is very well located.

Dear Simon B, Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was enjoyable thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! Indeed, the hotel has been renovated in 2014 but we really wanted to keep some things from the old hotel ! I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, See you soon in Lyon, Rémi Martignago General Manager

As elegant as the city!

トリップアドバイザーの評価 5.0/5

gribaudo1949 Friends getaway - 27/06/2019 トリップアドバイザー認証口コミ

The hotel was centrally located for restaurants, the river and shopping. I had a room with French doors overlooking a square with a fountain (sorry I don't remember the name of the square). The room had all amenities you might need, the beds were very comfortable, the the bathroom was well appointed. We booked it with breakfast, which was well worth it. The front desk staff were helpful, friendly and courteous, they made several inquiries for us, that made our stay easier. I was traveling with friends and we had 3 rooms. It was a great value for the price.

Dear Gribaudo1949, Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was enjoyable thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, See you soon in Lyon, Rémi Martignago General Manager

Great Location

トリップアドバイザーの評価 5.0/5

Catherine S Couples - 20/06/2019 トリップアドバイザー認証口コミ

This hotel is in a very central location. We were on 5th Floor, very quiet. The rooms are small but perfect for a short stay. Good selection of cereals, breads and juices available at breakfast. Very good coffee.

Dear Catherine, Thank you for sharing your experience ! I was delighted to read that you've enjoyed your stay in Lyon and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Best regards

Wonderful hotel in a perfect location.

トリップアドバイザーの評価 5.0/5

Joan L Couples - 20/05/2019 トリップアドバイザー認証口コミ

We really liked this place! We sprang for the superior room and it was very spacious, with a nice big bathtub. Like many French hotels, there were no drawers for clothes, but plenty of shelves. Even though the room overlooked the busy Place des Jacobins it was very quiet because of the clever system of double windows. Concierge Jean-Baptiste was very helpful with restaurant reservations and recommendations ahead of time via email. We would definitely stay here again.

Dear 315JoanL, We are very pleased to know you had such a beautiful experience ! Thank you very much for your beautiful comments regarding our perfect location and our friendly staff who always strive to make you feel welcome ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Please, be assured that your kind words will be transmitted to the whole team and especially to Jean-Baptiste ! We look forward to welcoming you again in our beautiful city. Warmest regards, Rémi Martignago General Manager

Good customer service at the front desk, Clean Rooms

トリップアドバイザーの評価 4.0/5

Getaway46357859884 Business - 05/02/2019 トリップアドバイザー認証口コミ

Great customer service at the front desk. The rooms are clean. The breakfast was nice. The bar is a bit disappointing as it really just part of reception but there is nothing you can do about this. Overall very good and I would recommend to a friend.

Dear guest, Thank you for your nice review. I understand your comment about our B'ARtiste which is in the lobby and hope you had enjoy some of our drinks. Kindest regards, Rémi Martignago General Manager

Fantastic location

トリップアドバイザーの評価 3.0/5

misswoo1964 Family - 24/01/2019 トリップアドバイザー認証口コミ

The hotel overall was very good, it would have been nice to have a proper bar and also breakfast was a waste of money as by the time we arrived on the first day there was hardly anything to eat and it took ages for more food to come out, breakfast room was far too small for the amount of rooms. The room was ok, very small but ok for two nights. Location and service were good and would probably return.

Dear Misswoo, Thank you for your nice review. I'm so sorry if you found our B'ARtiste not like a proper bar. Indeed, we haven't any cocktails but we have a large choice of wines, beers and long drinks. Hope to see you again in Lyon, Kindest regards, Rémi Martignago General Manager

PERFECT !!!!

トリップアドバイザーの評価 5.0/5

frank r Couples - 17/01/2019 トリップアドバイザー認証口コミ

the best location in Lyon without a doubt,minutes from everything including the pedestrian obligatory street...the old Lyon and its well priced restaurants meters away, grand brasseries next door.the room we had had real double windows ( 2 sets...) and was absolutely quiet...it pays also to pay for the better room if you have lots of luggage, we did not partake in the breakfast as it is pricey and the place is surrounded by cafes and patisseries ...charming staff everywhere, this is now our hotel in Lyon !

Dear Frank, A big Thanks for your description of your stay with the Beaux-Artistes ! See you soon in Lyon :) Kindest regards, Rémi Martignago General Manager

Nice hotel, great location

トリップアドバイザーの評価 4.0/5

Deborah H Couples - 14/01/2019 トリップアドバイザー認証口コミ

Hotel is in a great location, easy access to old and new Lyon, and easy walking distance to two metro lines.It is not a large hotel, so nice and intimate. Our room was a good size (Privileges room on 1st floor) and had a nice large bathroom. Housekeeping was very good.Probably the only 'issue' as such was the breakfast room which was a bit small and hard to accommodate everyone turning up at the same time! The breakfast supplied was very good, good variety, and loved being able to boil your own eggs!We enjoyed our stay there.

Dear Deborah, I'm so happy to read that you enjoyed your stay in our hotel Mercure Lyon Beaux-Arts. I'm very sorry for the breakfast room. It's exact, our room is quite small and sometimes, you have to wait for having a table available. That's why we offer you to have the breakfast delivery in your room in order to enjoy our nice buffet without waiting. See you soon in Lyon, Warmest regards, Rémi Martignago, General Manager

Stay

トリップアドバイザーの評価 5.0/5

Chiara M Friends getaway - 13/12/2018 トリップアドバイザー認証口コミ

Excellent stay with beautiful room with window over the square highly recommend. Lovely kind helpful staff. Went to see the light show and this was a perfect location and will aim to go next year. Breakfast excellent apart from dogs allowed in the doing room and I’m allergic

Dear Chiara, Thank you so much for this perfect review ! I'm glad to read that you enjoyed the Light Festival 2018 thanks to our nice location and helpfull team ! See you soon in Lyon, Kindest regards, Remi Martignago General Manager

Nice hotel with friendly staff

トリップアドバイザーの評価 4.0/5

Happiness37748426448 Business - 04/11/2018 トリップアドバイザー認証口コミ

The hotel is in excellent location close to the shopping area and major attractions. The hotel staff are very professional and friendly. The are patient and they respond to all my questions and requests on professional manner. Rooms are clean and convenient, slightly small though. I had nice time in this hotel.

Dear Guest, Thank you for your feedback ! I am thrilled to read that you had a nice time in Lyon and hope that we will have the pleasure to welcome you again very soon. Rémi Martignago General Manager

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