ソフィテルリヨンベルクール 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,694 件のレビュー

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20, quai Gailleton, 69002 リヨン, フランス

説明

ホテルのその他の情報

  • グルメ料理レストランLes 3 Dômesでは、パノラマビューと地元の料理をお楽しみいただけます

  • 全面に料理が並ぶ朝食ビュッフェ

  • レクレドール会員のコンシェルジュをご利用いただけます

  • Biologique Rechercheトリートメントとディープネイチャーマッサージ

  • リヨンのPresqu'île地区にあるダウンタウンエリア

当ホテルの客室

ホテル所在地

ソフィテルリヨンベルクール

20, quai Gailleton
69002 リヨン
フランス

GPS:45.754188, 4.834351

電話番号
ファックス +33 4 72 41 20 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LES 3 DOMES

レ トロワ ドローム（Les 3 Dômes）をぜひご利用ください。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,694 件のレビュー

トリップアドバイザーの評価  4.0/5  2,709 件のレビュー

A solid, business friendly hotel overlooking the river

トリップアドバイザーの評価 3.0/5

Phil P ビジネス - トリップアドバイザー認証口コミ

Great location and friendly staff. The room was a bit tired and worn with basic amenities. There is an open shower in the bathroom with just a curtain which was a bit odd. Fantastic restaurant on the 8th floor with an amazing view. Definitely get the breakfast buffet which was amazing.

Dear guest, thank you for your comments on your stay at the Sofitel Lyon Bellecour. We really appreciate your compliments about the central location, our friendly staff, the restaurant and the gourmet breakfast. We are delighted that you had a pleasant time with us. However, we are sorry to hear that your room did not completely meet your expectations. We look forward to welcoming you back for a fully satisfactory experience. Best regards, Claire, Quality Manager

An experience to remember

トリップアドバイザーの評価 5.0/5

isobelgibson780 トリップアドバイザー認証口コミ

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

トリップアドバイザーの評価 3.0/5

hughd402 トリップアドバイザー認証口コミ

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Dear Guest, Thank you for taking the time to share your impressions of your stay through your online comments. We are sorry to learn that our hotel and certain aspects of your experience did not meet your expectations. We regret that you did not share your disappointment with us at the time of your visit, as we would have sincerely hoped to have the opportunity to meet with you to discuss your experience. Our teams are always available to assist you and are attentive to our guests' needs. Your feedback is very important to us and we would like to express our sincere apologies for any shortcomings encountered during your stay. Should you consider giving us a second chance, we would be delighted to welcome you for a memorable stay. Yours sincerely, Claire Quality Manager

Excellent hotel - lovely staff

トリップアドバイザーの評価 5.0/5

David L Couples - トリップアドバイザー認証口コミ

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

An enjoyable stay

トリップアドバイザーの評価 5.0/5

jwjlin ファミリー - トリップアドバイザー認証口コミ

Friendly and helpful reception, the rooms were immaculately clean and we also enjoyed the welcome drink as well. The hotel was quite centrally located and convenient. It was easy to walk to most places as well. Enjoyed the mini bar in the room as well which was complimentary.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 646 件のレビュー 9.5/10 ロケーション
  • 1,372 件のレビュー 6.4/10 客室
  • 1,567 件のレビュー 9.2/10 サービス
  • 14 件のレビュー 5/10 インターネット
  • 582 件のレビュー 4.2/10 雰囲気
  • 478 件のレビュー 7.9/10 料理
  • 423 件のレビュー 8.7/10 朝食
  • 319 件のレビュー 4.5/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。