ホテル ル ロワイヤル リヨン - M ギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,753 件のレビュー

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説明

ホテルのその他の情報

  • ピエール イヴ ロションが内装を手掛けたラメゾンリヨネーズホテル(La Maison Lyonnaise hotel)。

  • Institut LYFEのシェフによる料理

  • ベルクール広場という絶好の立地。

  • 1912年からずっとリヨン市で最高のホテルとしてお客さまをお迎えしています。

  • レ・クレドール会員のコンシェルジュ

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ホテル所在地

ホテル ル ロワイヤル リヨン - M ギャラリー

20 Place Bellecour
69002 リヨン
フランス

GPS:45.756364, 4.833253

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

L INSTITUT RESTAURANT

レストラン「L'Institut」では、地元の食材を使用したモダンで楽しくおいしいお料理を提供しております。月曜日から金曜日の正午時から 13 時、および 19 時 30 分から 21 時まで営業しています。2025 年 6 月より改装のため休業します。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,753 件のレビュー

トリップアドバイザーの評価  4.0/5  1,917 件のレビュー

地下鉄、バス乗り場がすぐそばで食事、shopping、買い物にとても便利。お部屋も広く清潔。STAFFもとても丁寧な対応

お客さまの声 5.0/5

Yoko カップル - 確認済みレビュー すべて

部屋が朝方、寒くなっていた。

An elegant hotel that’s well run

トリップアドバイザーの評価 4.0/5

P1092BSmariem ファミリー - トリップアドバイザー認証口コミ

This hotel is situated in a good location close to transport, shops & restaurants. The Old Town is within easy walking distance across the river. Room 305 is beautiful, spacious & full of character. A circular balcony is accessed by 3 French doors, creating a wonderful atmosphere and vista. But in late December, with the maximum daily temperature around 2 degrees Celsius, the room was always chilly. The central heating couldn’t keep up with the cold air seeping in through the balcony doors, cooling the carpet and sleeping area. We kept placing rolled-up towels against the doors to act as draught stoppers, but housekeeping kept removing them. A few proper draught stoppers kept in the wardrobe for this purpose would be useful. This room would be amazing in summer, with the doors left open to allow the sounds from the square to filter in. The bed was big & comfy, with a good quilt and quality pillows. The shower pressure was really good too. The turn-down service was a nice touch, fitting the charm of the hotel. The breakfast room was lovely, with a large selection of continental food and attentive service. The decor throughout the hotel was gorgeous, particularly in the lobby and lounge. The Christmas decorations were tasteful and generously displayed throughout the common areas. Our rooms weren’t ready on check-in, but we were offered complimentary drinks in the bar while we waited. The unique, all-red decor of the bar area was a little quirky, and kept us amused while we enjoyed our wine & nibbles. I really wanted to give this hotel 5 stars, but the room was just too cold. This did, unfortunately, affect the comfort level and overall enjoyment of our stay. (Note: our adult children shared a room down the hall which had standard windows, and they didn’t have the same heating issues.)

Overall very good

トリップアドバイザーの評価 4.0/5

FarAway787909 トリップアドバイザー認証口コミ

I give this hotel this rating because of the hotel employee who checked me out of my room this morning. When I reserved this room, it said breakfast was included. When I checked into the hotel the woman who checked me in confirmed that breakfast was included and gave me the hours and location of the dining room. Then as I’m checking out this morning the woman says the breakfast wasn’t included. I wasn’t super calm about it because that’s just frustrating as hell. But in the end she fixed the problem and all is well. I will say the food at this hotel is good as is the vibe. The beds and linens are wonderful as well. I’d stay here again but they need to get their information straight.

Incompetent, poorly managed some rude staff.

トリップアドバイザーの評価 3.0/5

Flying_Kangaroo1 Solo travel - トリップアドバイザー認証口コミ

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

トリップアドバイザーの評価 1.0/5

julie g Solo travel - トリップアドバイザー認証口コミ

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 588 件のレビュー 9.7/10 ロケーション
  • 924 件のレビュー 6.6/10 客室
  • 1,092 件のレビュー 9.1/10 サービス
  • 460 件のレビュー 8.9/10 朝食
  • 412 件のレビュー 7.8/10 快適さ
  • 372 件のレビュー 7.5/10 雰囲気
  • 152 件のレビュー 6.3/10 清潔さ

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