ホテル ル ロワイヤル リヨン - M ギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,792 件のレビュー

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20 Place Bellecour, 69002 リヨン, フランス

説明

ホテルのその他の情報

  • ピエール イヴ ロションが内装を手掛けたラメゾンリヨネーズホテル(La Maison Lyonnaise hotel)。

  • Institut LYFEのシェフによる料理

  • ベルクール広場という絶好の立地。

  • 1912年からずっとリヨン市で最高のホテルとしてお客さまをお迎えしています。

  • レ・クレドール会員のコンシェルジュ

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ホテル所在地

ホテル ル ロワイヤル リヨン - M ギャラリー

20 Place Bellecour
69002 リヨン
フランス

GPS:45.756364, 4.833253

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

L INSTITUT RESTAURANT

レストラン「l'Institut」は地元の食材を使ったモダンでフレンドリーでおいしい料理を提供しています。月曜日から金曜日は12時から13時、および19時30分から21時まで営業しています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,792 件のレビュー

トリップアドバイザーの評価  4.0/5  1,912 件のレビュー

2023エクセレンス認証

Overall very good

トリップアドバイザーの評価 4.0/5

FarAway787909 トリップアドバイザー認証口コミ

I give this hotel this rating because of the hotel employee who checked me out of my room this morning. When I reserved this room, it said breakfast was included. When I checked into the hotel the woman who checked me in confirmed that breakfast was included and gave me the hours and location of the dining room. Then as I’m checking out this morning the woman says the breakfast wasn’t included. I wasn’t super calm about it because that’s just frustrating as hell. But in the end she fixed the problem and all is well. I will say the food at this hotel is good as is the vibe. The beds and linens are wonderful as well. I’d stay here again but they need to get their information straight.

Incompetent, poorly managed some rude staff.

トリップアドバイザーの評価 3.0/5

Flying_Kangaroo1 Solo travel - トリップアドバイザー認証口コミ

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

トリップアドバイザーの評価 1.0/5

julie g Solo travel - トリップアドバイザー認証口コミ

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

3 stars not 5

トリップアドバイザーの評価 3.0/5

agmagic ファミリー - トリップアドバイザー認証口コミ

Hotel is situated in the heart of Lyon, within the walking distance to all major attractions. Very close to many good restaurants, shops, tourist information and transport. Extremely good breakfast. Fast wi-fi. The staff is friendly but also cold and neutral. The problem of this hotel is that it is very old and is in very bad condition. For a 5 star hotel: - I was not able to easily close the window it was so old, - the armchair, well, it was so old it was only to be thrown away, also dirty (I suppose after so many years in use), - there was no hot water in the shower!!!! Maybe 3 starts, but definitely it is not a 5 stat hotel worth its price!

Lovely Hotel Le Royal Lyon - Great staff, excellent stay

トリップアドバイザーの評価 5.0/5

Tastymenu トリップアドバイザー認証口コミ

It's a lovely hotel, perfectly located across from the heart of the Lyon square, adjacent to a large Metro stop and the post office (which came in very handy when I mailed a box back to the U.S.). A five-star rated hotel, the staff, along with the French ambience appointed rooms and hotel space, it was a delight to spend five lovely and relaxing nights at this hotel. The restaurant where breakfast is served offers a lovely French decor and various delicious cheeses, delicate meats and lovely homemade croissants and breads. Along with various beverages, espresso, you can also order ready made eggs of your choice, etc. Because the hotel is a school for cooking and teaching, you would never know that some of the staff are training. They are all welcoming, efficient and highly enthusiastic to ensure the guests receive excellent service with every interaction. My only recommendation would be to upgrade some of the beds (my mattress was too soft). Had I been there with my husband, we would have sunk to the middle. I was there with a Zingerman's Food and Wine Tour. Others in our group complained of soft mattresses. However, the room was excellent with a separate shower and tub. *As a recommendation to fellow travelers, take a night light that you can plug into an European adaptor. I will return to Lyon and definitely stay at the Hotel Le Royal Lyon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 577 件のレビュー 9.8/10 ロケーション
  • 917 件のレビュー 6.6/10 客室
  • 1,100 件のレビュー 9.1/10 サービス
  • 455 件のレビュー 8.8/10 朝食
  • 412 件のレビュー 7.7/10 快適さ
  • 153 件のレビュー 5.9/10 清潔さ

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周辺の他の施設

リヨンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。