Mercure Paris La Sorbonne Saint Germain des Prés oteli 4 yıldız

From the moment we arrived, we experienced courteous and helpful service. No complaints with our room as it was spacious enough and clean. Breakfast was sufficient so we have absolutely nothing to suggest that you could improve upon thank you.

I was a guest in the hotel for almost a week. Don't expect large rooms and a breakfast room with an endless buffet. But the room is cozy and equipped with everything you need, some with a balcony perfect for your instagram photos. And above all it is clean, the thing that matters most when you stay several days in a location. The breakfast room is small, but there is everything you could want for breakfast, apart from a good Italian cappuccino instead of which you are always offered a Caffè au lait. The food is good and fresh, and the trays are constantly being filled. The atmosphere is familiar, and all the staff is super friendly and ready to do their utmost to make your stay pleasant and enjoy Paris to the fullest. But the strong point of the Hotel is undoubtedly the location. Located in front of the Sorbenne University, very close to the Latin quarter, it is 200-300 meters from the area with all the restaurants, so perfect for the evening, and also many of the main attractions are within walking distance: 700 meters from Notre Dame, 1.5 km from the Louvre, 2.0 km from the Orsay Museum, 3.0 km from the Orangerie, 5.0 from the Eiffel Tower and Sacre Coer. So much so that we always liked to move on foot to enjoy the walk along the banks of the Seine and the Jardin du Luxembourg. But the metro stops are also within walking distance, as well as the train station to go to Disneyland. Not to mention that if you arrive from Orly Airport, being on the Left Bank (Rive Gauche), even a taxi costs less, €35 instead of €41 (2023 price). At CDG, on the other hand, it costs more. Ultimately, for me the price-performance ratio is also right. In short, the right hotel in a perfect location for us. I am happy with my choice, I can only recommend this hotel, and for sure when I come back to Paris, The Hotel will be Mercure Paris La Sorbonne again.

I've booked this hotel (2 rooms) for a family trip to Paris. The rooms are clean and look new. My major issue is the inability of the staff to help and my biggest issue is a major security risk. On my fist night one of the AC did not work, the manager came up turned it off and then back on, which didn't fix anything, then said give it some time it might work. Needless to say that didn't work, the technician wasn't on site and they didn't have a room to switch me into. As I had 2 connecting rooms for my young children. That night, the children couldn't sleep because of the uncomfortable temperature. I had to deal with the childrens being grumy all day. Next day we had to leave early, when we came back that 2nd night they had fix the issue. On our 3rd day, we came back in the afternoon noon to rest, but our electronic keys didn't not work. So we went down and waited for the only 1 receptionest to help, she gave us new keys for both rooms. Went back up, and the keys didn't work. One of my children tried to open the other room on our floor and to my surprise to turned green and opened, it actually opened all the rooms on my floor. Went down and told the receptionist, she got new keys and came up with us. She couldn't open it, she had to take the lock apart and use a manual key to access to joined door. But the new keys can still open all rooms on my floor. Asked for a manager, talked to Lien, she couldn't do anything, as she wasn't on-site, asked to speak to her manager, but that manager is out for 2 weeks. And now there isn't anyone else to talk to. Lien didn't take the security risk seriously, didn't understand the ramifications of a master key in the hands of a guest. My big concern is that: how many other keys in the hands of other guests that can open my door?? Where is the security of the guests?? How can I ensure my kids are safe sleeping in their room?? Ohh and by the way, there is no technician to fix the external joining door, so that door must stay open, another security risk. All of this and no manager to address our safety, no manager to address other accommodations, no manager at all. I am having the kids sleep in my room to be safe, it is very uncomfortable, but I'm not risking their safety. This experience has been a very poor one so far.

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Our stay at La Mercure de Sorbonne was simply unforgettable!The hotel is ideally situated in a quiet yet central location,the room we stayed at was great value for money-spacious enough for a couple like us and cleverly designed to accommodate us comfortably.If I had to choose one thing that particularly impressed us most though,that would definitely be the politeness and keenness of the hotel staff to assist us with whatever we wanted (we loved all the front desk staff especially Lien who constantly went out of her way to help us during our reservation and stay).Kudos 👏🏼🙌🏼 Looking forward to returning!