Mercure Paris Montparnasse Istasyonu oteli 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 2.764 görüş

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Mercure Paris Montparnasse Istasyonu oteli - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Pazar günleri zengin bir brunch

  • Montparnasse'ın merkezinde yer alır, 4, 6, 12 ve 13 metro hatlarına 150 m mesafededir

  • Montparnasse Kulesi'nin yanı başında

  • 3 modern ve sahneli toplantı odası

  • Birinci sınıf odalar + teras/balkon, manzara (Eyfel Kulesi, Sacré ​Cœur vs.)

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

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Otelin konumu

Mercure Paris Montparnasse Istasyonu oteli

20 rue de la Gaité
75014 PARIS
Fransa

GPS:48.839752, 2.323791

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Le Bistrot de l'Echanson

Bistrot de l'Echanson sizi, şarap servisi yapan garsonlarımız tarafından özenle seçilmiş kaliteli şaraplar eşliğinde yaratıcı ve lezzetli bir mutfağı yeniden keşfetmeye davet ediyor.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  2.764 görüş

TripAdvisor Derecesi  4.0/5  1.852 görüş

2022 mükemmeliyet sertifikası

Really bad

Tripadvisor puanı 2.0/5

Els V TripAdvisor onaylı yorum

I stay at this moment in room 107. Very old, bathroom shower is Not working as it should be and very old ( i have a movie to prove it) . It is shower in the bath.. some pieces of the shower are missing! See picture tv chains that are mentioned on the website are not available, only the french chains, no bbc , rai etc… no reception in the lobby available: the receptionists are running around in the lobby and it is very chaotic. The guy is Not friendly at all. And i have to pay 233 euro per night without breakfast.. stay away! Regards Els van asch

Excelent stay with personal and friendly attendance

Tripadvisor puanı 5.0/5

JgbmEdin TripAdvisor onaylı yorum

I had an excellent stay at the Mercure Hotel in Montparnasse. Apart from the wonderful location, the well designed, styleful, and clean room, I above all appreciated the personal and friendly attendence that I received from staff and reception, which was not only professional but also sincere. I would gladly return in the future.

Such a pleasure to read your review! Thank you so much for this great mark and for the kind words. These mean the world to us. It was a pleasure to serve you. We hope to see you again. We wish you all the best, Sincerely, Andrea - Communication Manager

Excellent Stay

Tripadvisor puanı 5.0/5

markcU9576YS Couples - TripAdvisor onaylı yorum

We chose this Hotel due to its location near the station. Lots of food and dining choices. Lots of supermarkets and shopping. The Eiffel Tower was visible from our room and it's about a 40 minute walk. The Palace of Versailles is an easy 25 min train ride. Pauline who checked us in was awesome and really looked after us. We were blown away with a nice welcome gift on our bed. A great stay in a great location.

Thank you very much for this amazing review, Mark! Your satisfaction is our best reward 😊 We are delighted that you enjoyed your stay here with us. We hope to have the opportunity of hosting you again. All the best, Andrea - Communication Manager

Worth a visit

Tripadvisor puanı 5.0/5

angelatB791NK Aileler - TripAdvisor onaylı yorum

Really nice hotel well situated, good value, clean and friendly, some construction work so no restaurant but plenty of places to eat just beside the hotel. Most important no disturbance with noise to guests. Hotel needs a proper reception in the lobby but they managed perfectly having hospitality just inside the door. Overall a great experience. , we would stay there again.

Thank you very much for taking the time to share your thoughts with us, Angela! Your satisfaction plus the feedback means the world to us and it will truely help us serving you better. We look forward to having you back here. The team wishes you all the best, Regards, Andrea - Communication Manager

UNSAFE BATHROOM - STAY AWAY

Tripadvisor puanı 1.0/5

Wing D TripAdvisor onaylı yorum

My experience at this hotel was beyond disappointing. We stayed in room 229, which was incredibly uncomfortable due to the excessive moisture in the room. The bedding and upholstery felt damp to the touch, and the bathroom was overrun with black mold, making it unusable. This forced us to rely on our family's facilities for showering during our stay. During two days we both experienced respiratory problems and voiced our concerns to the staff. We received the following shocking response: “Yes, we’re aware of the condition of the rooms but we cannot keep track of which rooms have mould and which don’t. We’re planning to renovate.” While I understand that the reception desk isn't directly responsible for room conditions, I expected a basic level of empathy and understanding. Instead, the staff didn't make any effort to resolve the situation. To make matters worse, when I suggested that rooms in such a state should not be available for booking, the staff member's dismissive laughter was infuriating. Throughout our conversation he kept smirking and didn’t take us seriously. We used to be frequent guests at this hotel due to its proximity to my mom's place, but after this recent experience, it's highly unlikely that we'll ever return. The lack of empathy, unprofessional attitude, and the condition of the room have left a lasting negative impression that is hard to forget.

Dear Angelina, I am truly sorry that you had that kind of experience at our establishment. We strive to provide the best service possible but I see that we failed to do so in your case. In the name of the whole team, I apologize. You will be re-contacted by our Reception soon. Should you not have heard from us within 48 hours, please email me directly (here is my address: cm.rs.accor@gmail.com). We hope to have a second chance to show you our savoir-faire and change your mind. All the best, Andrea - Communication Manager

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