Mercure London Bridge bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.258 ulasan

Jaminan Harga
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Mercure London Bridge - Image 1
Mercure London Bridge - Image 2
Mercure London Bridge - Image 3
Mercure London Bridge - Image 4
71-79 Southwark Street, SE1 0JA LONDON, Britania Raya

Deskripsi

Keistimewaan hotel

  • Hotel bersertifikat ALLSAFE Clifton Environmental

  • Di London pusat dengan akses mudah ke Tate Modern

  • Tersedia 144 kamar modern, termasuk kamar terhubung

  • 3 ruang pertemuan berperalatan lengkap dan Wi-Fi gratis tanpa batas

  • Bar & restoran hotel dengan hidangan New York dan Italia

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Lokasi hotel

Mercure London Bridge

71-79 Southwark Street
SE1 0JA LONDON
Britania Raya

GPS:51.505397, -0.098898

Telepon
Fax +44 20 7902 0810

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MARCO'S NEW YORK ITALIAN

Dengan warisan budaya Italia di Marco, restoran bernuansa New York-Italia ini menghadirkan sentuhan masakan tradisional Italia dengan memadukan cita rasa Amerika dengan cita rasa inspiratif dari Mediterania. Hidangan sederhana yang diolah dengan sempurna.

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Peringkat ALL  4.5/5  1.258 ulasan

Peringkat TripAdvisor  4.5/5  629 ulasan

Sertifikat keunggulan 2024

Without a doubt the best hotel I've ever stayed in

Catatan Tripadvisor 5.0/5

Kit S Ulasan TripAdvisor tersertifikasi

The best hotel I've ever stayed in. The rooms are beautiful and spacious and the hotel is situated really close to the tube station. The beds are so comfortable and the fresh filtered water is a really nice addition. Everything is clean and it has all the amenities you could need. The service is also impeccable. Hands down the best hotel I've ever stayed in.

Dear 52Kits, Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a wonderful experience at Mercure London Bridge and that you consider us the best hotel you've ever stayed in. It’s great to know that you found the rooms spacious, the beds comfortable, and appreciated the added touch of fresh filtered water. We are also pleased that our location and service made your stay even more enjoyable. Your kind words truly mean a lot to our team, and we’re delighted that we could provide you with all the amenities and comfort you needed. We look forward to welcoming you back for another memorable stay! Best regards, Bernard Panisse

Not so good as it used to be

Catatan Tripadvisor 3.0/5

SSto2013 Ulasan TripAdvisor tersertifikasi

We have stayed at this hotel for 10-15 years as it is in a good location. Sadly, during this time it has steadily gone down market. We recently stayed for five nights in the smallest room we've ever had here. The designation 'superior' has clearly changed to mean a compact room with no seating area, just the bed. Small touches, like a box of tissues in the room, have gone. Years ago the breakfasts were wonderful, sourced from Borough Market. When that went you could still order specials, e.g. freshly cooked omlettes, eggs royale and so on. This has also gone, and the self-serve breakfast was decidedly unappealing by the fifth day. What a shame it is no longer a special place to stay. However, the staff are excellent and very friendly.

Dear ssTO2013, Thank you for your loyalty over the years and for sharing your feedback following your recent stay at Mercure London Bridge. We truly appreciate your continued support and are glad to hear that you find our location convenient and our staff excellent and friendly. Regarding the room size, we would like to clarify that the size of the rooms has not changed over the past decade. However, we have refurbished all of our rooms with a more contemporary design and updated amenities. We’re sorry to hear that the room was smaller than expected for your liking. If you had brought this to the attention of our front desk, we would have been more than happy to assist you, as we had availability during your stay and could have explored other options to better meet your needs. As for breakfast, we understand your disappointment with the changes. The Mercure breakfast concept has evolved over the years, and while the current offering may differ from what you previously enjoyed, we are always looking for ways to enhance our guests' dining experience. We regret that it did not meet your expectations this time. Finally, I would like to clarify that during my time as General Manager—both 10 years ago and now—we have never sourced food from Borough Market for our breakfast service. It may have been a popular urban legend, but I assure you this was never the case. Once again, thank you for your feedback and for highlighting the positive aspects of our staff. We value your comments and will take them into consideration as we continue to strive for excellence. Best regards, Bernard Panisse General Manager

Made welcome from the minute we arrived

Catatan Tripadvisor 5.0/5

KEVIN G Keluarga - Ulasan TripAdvisor tersertifikasi

Well appointed clean room. Pleasant surprise with Prosecco, balloon’s and a welcome card for wife’s birthday. Excellent breakfast. Helpful staff, made effort to get us parked at rear of hotel with high vehicle. Good communal areas with comfortable seating. Convenient for major attractions on the South Bank.

Dear Kevin G, Thank you so much for your fantastic review following your stay at Mercure London Bridge! We are delighted to hear that you felt welcomed from the moment you arrived and that your wife’s birthday surprise with Prosecco, balloons, and a card added a special touch to your experience. It’s great to know that you enjoyed your well-appointed room, our excellent breakfast, and that the team was able to assist you with parking your high vehicle. We truly appreciate your kind words about our staff and communal areas, and we’re glad our convenient location enhanced your visit to the South Bank. We hope to have the pleasure of welcoming you back for another memorable stay! Best regards, Bernard Panisse General Manager

Rooms could use a refresh

Catatan Tripadvisor 4.0/5

leeinnyc84 Ulasan TripAdvisor tersertifikasi

The lobby was beautiful, but the rooms themselves could use some touch-ups. The paint by the window was peeling; the carpets have seen better days; and it's hard to keep velvet pristine. I stayed in a King room over looking construction. I actually didn't hear any construction noise as the soundproofing was pretty good. Even though I had a King bed, it was technically 2 singles pushed together which is not uncommon in Europe. There was a mini fridge, kettle, and Nespresso machine in the room as well as a safe. The front desk was friendly. I was able to store luggage after I checked out, but they don't allow you to eat outside food in the lobby. There are tons of restaurants nearby, but I liked that it was a quieter street than other areas of South Bank.

Dear leeinnyc84, Thank you for taking the time to share your feedback following your stay at Mercure London Bridge. We’re glad to hear that you enjoyed the soundproofing of your room, the amenities, and our quieter location on the South Bank. We appreciate your kind words about our lobby and friendly front desk team, and we're pleased you found the service accommodating, especially with luggage storage. Regarding the condition of the room, we sincerely appreciate your constructive feedback. We are continuously working on improvements and will take your comments on the peeling paint, carpets, and bed arrangement into consideration for our ongoing maintenance efforts. We hope to welcome you back in the future and provide you with an even better experience! Best regards, Bernard Panisse General Manager

Anniversary Stay with Outstanding Service at Mercure London Bridge

Catatan Tripadvisor 5.0/5

Geethu S Ulasan TripAdvisor tersertifikasi

We recently celebrated our anniversary at the Mercure London Bridge Hotel, and it was an unforgettable experience from start to finish. A special mention goes to the amazing staff who went above and beyond to ensure our stay was perfect. Mathew at reception was the first to welcome us, and he made the check-in process seamless and pleasant. He was attentive and provided us with all the information we needed for our stay. Anissa, Anica, and Joana were wonderful throughout our visit, always ensuring we had everything we needed. Their friendly and professional demeanor added to the overall comfort of our stay. It's clear that they genuinely care about the guests, and their dedication to excellent service is commendable. Paramodh was another star of the team, always available with a smile and ready to assist with any request. The room itself was beautifully appointed, comfortable, and quiet, providing the perfect retreat after a day of exploring London. The attention to detail in the decor and cleanliness did not go unnoticed, making our stay all the more enjoyable. We look forward to returning in the future!

Dear 908geethus, Thank you so much for taking the time to share such a wonderful review following your anniversary stay at Mercure London Bridge. We are truly delighted to hear that you had an unforgettable experience and that our team contributed to making your celebration special. Your kind words about Mathew, Anissa, Anica, Joana, and Paramodh have been shared with the team, and they are all thrilled to have been part of your memorable stay. We pride ourselves on delivering excellent service, and it's incredibly rewarding to know that our team's dedication made such a positive impact. We’re also happy that you enjoyed the comfort and quiet of your room, as well as the attention to detail in the decor and cleanliness. Your comments mean a lot to us as we strive to make every guest’s experience as enjoyable as yours. We look forward to welcoming you back in the future and making your next visit just as memorable! Kind regards, Bernard Panisse General Manager

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