Catatan tamu Avis 4.4/5 16.064 ulasan
Hotel yang disetujui ALLSAFE
203 kamar tamu modern dengan kamar terhubung tersedia
Di London pusat dengan akses mudah ke tempat wisata
Sauna dan Hammam untuk bersantai setelah berjalan-jalan seharian
Fasilitas bagi tamu disabilitas dan parkir umum luar-ruang
Bar & restoran hotel dengan hidangan regional
Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).
Check-in dari 14h00
Check out sampai 12h00
Dengan desain kontemporer yang lapang dan dapat disesuaikan, kamar Novotel benar-benar tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda.
Kamar Standar dengan tempat tidur queen dan tempat tidur sofa
Kamar standar dengan 2 tempat tidur single dan 1 sofa
Kamar Superior dengan tempat tidur queen
Kamar Executive dengan tempat tidur queen
Kamar Classic akses kursi roda dengan tempat tidur ganda
Jumlah ruang pertemuan: 8
Ukuran maksimal: 90 m²
Kapasitas maksimal: 90 orang
Kapasitas perjamuan maksimal: 15 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
TOWER OF LONDON VISIT
James B 31/07/2021 Ulasan TripAdvisor tersertifikasi
Hotel spot on position to Tower of London.Not a bad room apart from 2 single and a double pull down in the room not much room to move about . was welcomed at reception never spoke to any more staff that day second and third day just breakfast and that was when they asked our room number showed to table and left to get on wit it . Main point kids running around till 9/930 in room above
Felt safe, excellent service, excellent location
Mika3la Business - 31/10/2020 Ulasan TripAdvisor tersertifikasi
I was not quite sure what to expect for a mid-global pandemic stay. I found that the hotel was spotlessly clean, and the WhatsApp request system worked really well - the staff were attentive and went the extra mile to ensure that guests had a good stay. Very impressed and would stay again.
Unfortunately cannot recommend this hotel
Alexandra J Business - 26/02/2020 Ulasan TripAdvisor tersertifikasi
Poor service and cleanliness of room a disgrace, Carpet stained and dust around carpet edges. No answer from Room Service, eventually went out for a meal despite being tired. Cleaners left bag of rubbish outside room which was left until evening when we had to ask Reception for it to be removed. On the whole we would not stay at this hotel again. Paid £292 for two nights and now wished we had booked Double Tree which was cheaper!! Disappointing. Unfortunately we cannot recommend this Novotel Hotel.
Good hotel, but a little rough around the edges.
driesdes Business - 03/02/2020 Ulasan TripAdvisor tersertifikasi
First things first: the hotel is nice, and on a great location. Breakfast is decent. However, the staff was friendly, but more focussed on efficiency than friendliness. My room was nice and spacious, but the shower floor is very slippery and leaks water. There is a message stating that bath mats can be requested at the reception desk, but I only noticed that after I fell and severely injured by shoulder and knee. When mentioning this at the reception desk, on check-out "hmm, sorry bout that" seemed a bit of an easy apology. I couldn't lift my luggage anymore so I strolled out of the lobby with mixed feelings of a good hotel, but still a little rough around the edges. I will look for another one next time, or bring a bath mat.
OVERRATED AND UNPROFESSIONAL!
X5430POantoniog Couples - 25/01/2020 Ulasan TripAdvisor tersertifikasi
It’s way too expensive for what you get. I’ve been staying in the Accor hotels for years and this is by far a huge let down for both services and quality of sleep. I’m a platinum guest and go nothing extra whatsoever. I pre-paid my room using my cumulated points + a little extra by card and got charged 3x as much. At the beginning I thought it was just the deposit but it was never sent back. Also, room very extremely noisy. I was expecting much more an a little care given also the type of customer I am. The location is perfect but I highly recommend the double tree or the M just near by. I’ve stayed in both hotels and are by far better.
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