Novotel London Blackfriars bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.318 ulasan

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Novotel London Blackfriars - Image 2
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Deskripsi

Keistimewaan hotel

  • Green Key Certified Hotel

  • 15 menit berjalan kaki ke Katedral St. Paul, Tate Modern, dan London Eye

  • Berlokasi di Southbank, sempurna untuk menjelajahi kawasan kuliner dan budaya

  • Ruang rapat lengkap dan WiFi gratis. 182 kamar tamu modern dan 10 kamar dg. akses kursi roda

  • Kolam renang berpemanas dalam-ruang, sauna, dan pusat kebugaran

Akomodasi kami

Lokasi hotel

Novotel London Blackfriars

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ LONDON
Britania Raya

GPS:51.505157, -0.104709

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

JAMBOREE FOODFEST & BAR

Manjakan lidah Anda dalam perjalanan kuliner dengan menu Jambore Foodfest. Naiki Raging Bull, berdansa dengan The Jerk, atau kagumi Morris Major. Nikmati suasana santai

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.318 ulasan

Peringkat TripAdvisor  4.4/5  3.679 ulasan

Sertifikat keunggulan 2025

Wonderful staff

Catatan Tripadvisor 5.0/5

AZMG Ulasan TripAdvisor tersertifikasi

This is my second review of Novotel London Blackfriars. I felt it was needed to commend and applaud the wonderful people working here who we feel went above and beyond to reassure us when we experienced issues with our cards. The front desk staff working during our stay (Rami, Peter, Panos) were all so acommodating and helpful in suggestions on how to manage the problem. We had some nice chats while waiting, and even though it took several days to resolve, there was never any time we felt they weren't doing what they could to help and assured us that things would work out just fine. So a BIG thank you goes out to them and we will of course return in the future.

Thank you for your wonderful feedback and for recognising Rami and Panos for their efforts. We’re delighted to know our team provided such great support and reassurance during your stay. Your loyalty means a lot to us, and we look forward to welcoming you back to Novotel London Blackfriars in the near future. Katie Walsh Guest Service Manager

Great staff

Catatan Tripadvisor 4.0/5

Ida C Ulasan TripAdvisor tersertifikasi

We ate dinner at the hotel and the staff was very nice. Sanja, who served us, was exceptionally nice and helpful. It was a great experience.

Thank you for dining with us and for your wonderful comments! We’re so happy to hear that Sanja and the team made your visit such a great experience. I’ll be sure to pass along your praise — it will mean a lot to them. We look forward to seeing you again soon! Katie Walsh Guest Service Manager

Lovely stay

Catatan Tripadvisor 4.0/5

Bal1612 Ulasan TripAdvisor tersertifikasi

We have just returned from a lovely stay at this hotel. It is ideally placed with easy access to tube station and walking distance to main attractions. Room was spotlessly clean. Beds were the most comfortable I’ve slept in at a hotel. Staff were friendly and helpful. Only reason for 4 stars is that we had a few issues with the restaurant where we heard kitchen staff moaning about us as we had a few questions about the menu. Highlighted to the waiting staff and escalated to manager which was dealt with efficiently. I would absolutely stay here again but would choose to eat elsewhere next time.

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your stay, appreciated our convenient location, spotless rooms, and found the beds so comfortable. I’m very sorry to learn of your experience in the restaurant and appreciate you bringing it to our attention. I’m glad to hear the matter was handled promptly by the team, and please rest assured your comments will be shared with our restaurant management for further review. We truly appreciate your kind words about the hotel and staff, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Katie Walsh Guest Service Manager

Inflexible and disappointing service

Catatan Tripadvisor 2.0/5

KatyIkeda Ulasan TripAdvisor tersertifikasi

I booked a day use room for my 7th wedding anniversary, as we couldn't commit to overnight accommodation due to childcare, with the central reservations team over the phone, and requested the possibility of a room with a balcony, as it was supposed to be a surprise for my husband. The lovely gentleman said that it shouldn't be a problem and would put the request on my booking and then signed me up for the Accor rewards scheme. Unfortunately, I didn't receive my reservation confirmation, so I contacted the front desk and was told by the receptionist that they never sell the balcony rooms for day use, which doesn't make much sense - working in hotels myself for over 20 years, and having dealt with day use rooms, all rooms are available for an additional charge as long as there is availability at the time. I was then informed by the Duty Manager, Katie, that this is something they never do, and she was happy to cancel the reservation, despite the discussion I'd had with central reservations. Not the response I was expecting, and extremely inflexible. It's one thing if the room actually wasn't available, but to be told that, regardless of availability and willingness to pay extra, they wouldn't offer it for day use is frankly disappointing.

Dear Katy, Thank you for sharing your feedback. I am truly sorry that your experience did not meet your expectations, especially on such a special occasion. Unfortunately, incorrect information was given to you by the central reservations team regarding the availability of our balcony rooms for day use. To clarify, the room type you requested is not available to book for day use — this applies across all booking channels, including directly with the hotel, on our website, and through central reservations. Please be advised that the room types available for day use are fixed and do not change based on additional payments or upgrades. Regardless of any willingness to pay extra, only the designated room categories are offered for day use, without exception. I understand you may have had a different experience at another hotel, but this is our policy here. I understand how disappointing this must have been, and I encourage you to contact the Accor central reservations team directly to share your concerns about the information you received. I will also be following up with them to ensure such misunderstandings are avoided in the future. As I mentioned during our conversation yesterday, I apologize that we were unable to accommodate your request, as it is not possible under our current policy; therefore, a cancellation was offered as an alternative. Thank you again for your understanding, and please feel free to reach out if you require anything further. Kind Regards, Katie Walsh Guest Service Manager

Excellent stay

Catatan Tripadvisor 5.0/5

philkay2017 Ulasan TripAdvisor tersertifikasi

Went for Rememberance Sunday as hubby was marching in the parade. Excellent hotel. Clean, friendly had everything and more! The shower with the frosting glass was awesome!

Dear Philkay Thank you for sharing your experience with us. It’s wonderful to hear that you chose to stay with us for Remembrance Sunday and that your husband’s participation in the parade made it a special occasion. I’m glad you found the hotel clean, friendly, and well-equipped, and it’s great to know you enjoyed the shower with the frosted glass it’s a favorite feature of many of our guests! We hope to welcome you and your family back to Novotel London Blackfriars again soon. Warm regards, Rami El Kalaani Front Office

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.542 ulasan 9.7/10 Lokasi
  • 1.754 ulasan 7.7/10 Kamar
  • 1.781 ulasan 8.9/10 Pelayanan
  • 27 ulasan 7/10 Internet
  • 962 ulasan 8.3/10 Sarapan
  • 838 ulasan 7.4/10 Kenyamanan
  • 776 ulasan 7.3/10 Kebersihan
  • 504 ulasan 7/10 Kolam

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