ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 4.0/5 377 reviews

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Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Our accommodation(s)

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Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

GPS:-34.048223, 150.82695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  377 reviews

TripAdvisor Rating  3.0/5  285 reviews

Good value

Customer review rating 4.0/5

David B. Solo - Confirmed reviews ALL

Bed was quite comfortable (not too hard, not too soft). Bathroom clean also. Quite a basic room, but very inexpensive so if you’re after no frills, it ticks a few boxes. Receptionist was very efficient and friendly and took time to explain all the facilities. Would definitely stay here again.

Dear David B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Well located ma

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Manager is great .

Dear Warwick L., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Well located good position to town

Customer review rating 5.0/5

Murray D. Families - Confirmed reviews ALL

Friendly service by the staff clean rooms enjoyed the stay

Dear Murray D., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager

Dissatisfied

Customer review rating 1.5/5

Peter H. Couples - Confirmed reviews ALL

The bed was clean and comfortable, the continental breakfast was good, and the food and freshness was as expected, and the reception lady was friendly and helpful, and a positive person, however the experience of the rest of our stay was marred by many items, such as the filthy carpets in the public areas, stairways and corridors. The toilet seat was loose on its fittings and no seats for 2 persons in the room. The general feeling was that we were staying in an outback "donga".

Dear Peter H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Edwards General Manager

I would rather sleep in the car

TripAdvisor rating 1.0/5

Peter M TripAdvisor review

Decrepit - the only word that does it justice. This place an old Formula 1 and should have been demolished years ago. Even the shower cubical appeared to be on a slant. Room numbers were on signs laying on floor. My accommodation was booked by my employer, as our usual accomdation was booked out. I saw people having breakfast and asked did my booking include breakfast? The response "the computer is down" I waited for further advice and was confronted with "what do you want?" I said I was waiting to find out if I was having breakfast here " I told you the computer is down" It was only Weetbix & Orange juice surely they could have offered, I am sure the employer had paid for breakfast, they never skimp on this - I went to Macca's putting this down to a bad experience.

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Other web-users rate our hotel

  • 322 reviews 9.5/10 Location
  • 633 reviews 4.7/10 Room
  • 448 reviews 9/10 Service
  • 9 reviews 9.6/10 WiFi
  • 264 reviews 5.1/10 Cleanliness
  • 181 reviews 9.1/10 Value
  • 131 reviews 2.1/10 Amenities
  • 32 reviews 7.1/10 Breakfast

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