ibis budget Marseille Vieux Port 2 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 3.015 görüş

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Açıklama

Otel ekstraları

  • Ideal location in the heart of the Old Port

  • Numerous restaurants nearby

  • Secure luggage storage for a fee

  • Bar/lounge where you can relax

  • Payable car park located a two-minute walk from the hotel

Konaklama olanaklarımız

Otelin konumu

ibis budget Marseille Vieux Port

46 rue Sainte
13001 MARSEILLE
France

GPS:43.292195, 5.373801

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

LA CAPITAINERIE

Our bar La Capitainerie welcomes you with family or friends to simply enjoy a drink in a friendly setting.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  3.015 görüş

TripAdvisor Derecesi  3.5/5  1.840 görüş

İyi konum, normal konaklama

Avis müşterileri puanı 3.5/5

Ramazan Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

Otelin konumu çok iyiydi, koşullar normaldi

Ramazan Bey, Değerlendirmenizi ilettiğiniz için teşekkür ederiz. Otelimizin merkezi konumundan memnun kaldığınızı duymak bizleri mutlu etti, Marseille'nin kalbinde yer alıyoruz ve konuklarımıza kolay erişim sunmaktan gurur duyuyoruz. Oda hizmetinden memnun kalmamanız konusunda üzgünüz, ancak odalarımızın konforu ve temizliği konusunda yüksek standartlarımız olduğunu belirtmek isteriz. Herhangi bir ihtiyaç duyduğunuzda resepsiyonumuzdaki ekibimiz sizlere yardımcı olmaktan memnuniyet duyar. Resepsiyon ekibimizden özel olarak memnun kalmanız da bizlere ayrıca keyif verdi. Konuklarımızın memnuniyeti bizim için her zaman önceliklidir ve bu tür geri bildirimler almaktan onur duyarız. Sizi tekrar misafir etmeyi çok isteriz. Saygılarımızla Stéphane Mojica, Manager

Good, clean budget hotel. Does the job.

Tripadvisor puanı 4.0/5

Jeremy K TripAdvisor onaylı yorum

We stayed here for the rugby world cup and I will admit I was a bit wary about staying in an Ibis budget as I have had mixed experiences. Fair to say my worries were alleviated almost instantly. The location was fantastic, very close to the port and on a street with some fantastic restaurants. It is also close to a Casino (small food shop) which was helpful. We were on the top floor and heat was initially a worry, but the AC unit was fantastic. The room was cozy, as to expected by a hotel in this price range, but did the job. The bathroom was clean. The breakfast was genuinely surprisingly very good. Lots of sweet and savoury options, catering to the British contingent as well as local French tastes. If I were to travel back to Marseille, and was on a tighter budget this would definitely be my hotel of choice.

Dear Jeremy, Thank you for your review. We are delighted to hear that our central location near the port and various restaurants met your expectations. It's great to know that you found our rooms cozy and clean, and that the air conditioning provided the necessary comfort during your stay. We appreciate your kind words about our breakfast buffet, which offers a variety of sweet and savory options to cater to different tastes. We hope to have the pleasure of welcoming you back to our hotel in the future, should you visit Marseille again. Best wishes,

Fawlty Towers

Tripadvisor puanı 2.0/5

241adeleg TripAdvisor onaylı yorum

The hotel is in an excellent position really close to Vieux Port. The staff are helpful and the breakfast is excellent. That's the positives. We had a double room on the bottom floor of the building. It was very small, very dark and not comfortable as we got ate by mosquitoes and had the hotel cat climb in through our open window. The window was open as there's no Aircon in the room. No vent in the bathroom and the hall way stank of damp. The bedding was some kind of weird seersucker style sheets and cover which was uncomfortable and probably a cotton nylon mix so you feel a bit stuck to it! We were there for the rugby so we paid a LOT of money per night and felt completely ripped off. I don't mind paying over the odds for a comfortable room but our room was not comfortable The lift was broken for most of the time we were there which meant using the fire escape.

Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear that you appreciated our excellent location near Vieux Port and found our staff helpful. It's also great to know that you enjoyed our breakfast offerings. However, we are sorry to hear about the issues you faced during your stay. We would like to clarify that our hotel does have air conditioning in each room with individual controls. Our team is always available to assist with any adjustments needed. As for the bedding, we understand that preferences may vary, and we will take your feedback into consideration. We apologize for the inconvenience caused by the temporary lift issue. Our rooms are designed to provide a comfortable stay, and we regret that your experience did not meet your expectations. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,

Disappointed by many things

Tripadvisor puanı 3.0/5

Alle_Kay TripAdvisor onaylı yorum

The hotel is very well located. Not everyone at the reception speaks English (-.-') Every service has a cost: storage of suitcases, early check-in, late check-out. I understand the business, however sometimes a bit of flexibility would be appreciated as it happens in many other hotels. The room was clean and spacious, however it had a small window and it was a bit dark. Breakfast was good. The day of check-out we paid for a late check-out and somebody from the housekeeping team entered after knocking only once at the door and saying in French "it's time to go". Excuse me??? Communication is vital in hotels, however here it seems there is none. The lift was kind of faulty. Before closing the door it was kind of "jumping". Not very safe. Not recommended.

Dear Alle, Thank you for your feedback. We are glad to hear that you appreciated our prime location and found the room clean and spacious. Our team strives to provide a comfortable stay for all our guests, and we apologize if not all of our staff members were able to communicate effectively in English. We continuously work on improving our language skills to better serve our international guests. We understand that some additional services come with a cost, and we try to maintain a balance between affordability and quality. Our hotel offers various amenities, such as luggage storage and flexible check-in/check-out options, to cater to our guests' needs. We apologize if you found the room a bit dark; we do have rooms with different views and window sizes, which can be requested upon availability. We are sorry for the inconvenience caused by the housekeeping team during your late check-out, and we will address this issue with our staff to ensure better communication in the future. Regarding the lift, we appreciate your feedback and will look into the matter to ensure the safety and comfort of our guests. It would be a pleasure to welcome you again. Best regards, Stéphane Mojica, Manager

This hotel does what it says on the tin, but needs an overhaul

Tripadvisor puanı 3.0/5

TripFiction TripAdvisor onaylı yorum

This - kind of - does what it says on the tin. A decent room in a great location with breakfast places if you turn both left and right (and a Lidl just up the hill). Also Le44 next door is a nice eatery. The bathroom is, in theory, well thought out, roomy with enough either side of the basin to put vanity bags. But, the shower heads (I presume) have been changed and don't fit into the holders so you have to be creative with how you have a shower. There is no plug in the sink. The beds (2 singles) have mattresses that are larger than the bedstead, so if you put too much weight on the edge of the mattress, you are liable to topple out of the bed. We had room 107 and in the corridor outside there was a leak from the ceiling for the duration of our 3 night stay, the water was captured in a bucket, which was regularly changed but we could monitor the increased frequency of the dripping. The stairs up to first floor smelled old, uncleaned and a couple of items of litter remained in situ for the duration of our stay. This hotel could be so much more and needs an overhaul.

Dear Guest, Thank you very much for this lovely review of your stay. We are glad to hear that you appreciated our great location and the variety of breakfast places nearby. We apologize for any inconvenience you experienced during your stay. Regarding the shower heads, we will look into the issue and make necessary adjustments. As for the mattresses, we assure you that they are recent and designed to provide comfort. We understand that personal preferences may vary, and we appreciate your feedback. Concerning the leak in the corridor, we have addressed the issue and taken appropriate measures to prevent it from happening again. We also strive to maintain a clean and welcoming environment for our guests, and we will ensure that our housekeeping team is aware of your concerns. We look forward to welcoming you back. Best wishes,

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