Sofitel Marseille Vieux Port 5 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.300 görüş
ALLSAFE onaylı otel
Certified ALLSAFE by Bureau Véritas
Sublime sunny view to make the winter more beautiful
Refined gourmet cuisine for New Year celebrations
Take advantage of the relaxing & invigorating treatments at the Sofitel Spa
A buffet breakfast for a gentle awakening
36, boulevard Charles Livon
13007 MARSEILLE
France
Bus: 83
MARSEILLE PROVENCE 30km / 18 mil mesafede
PORT MARSEILLE 3km / 1 mil mesafede
AEROPORT MARSEILLE PROVENCE 30km / 18 mil mesafede
MARSEILLE ST CHARLES 3km / 1 mil mesafede
STATION "VIEUX PORT" 1km / 0 mil mesafede
GPS:43.292332, 5.361028
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Closed Sundays and Mondays.
Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between.
The Dantès Skylounge with its 150 sq.m. terrace views of Marseilles from the Mucem to the Bonne Mère. Sink into its cosy armchairs facing a breathtaking view and let our expert bartenders do the rest.
We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar
Daha fazla bilgi edininTripadvisor puanı 3.0/5
Davepat2022 TripAdvisor onaylı yorum
Whilst the location is excellent, the hotel itself is of decent quality, it is let down badly by the poor customer care that they offer when things do not meet expectations. The hotel A/C system was taken down for maintenance resulting in warm to hot bedrooms (no pre-warning provided at time of booking). Bathroom basin leaked badly - must be a new design which washes your feet as you wash hands!! TV remote missing and yes, you have coffee/team making facilities, but bring your own cups as none provided!! A request to change my room was acknowledged by the morning shift check-in clerk but they needed time to assign a room...6-hours later, upon returning to the check-in desk, the afternoon shift check-in clerk had no record of the request. I asked to speak to the Manager but she had already gone home so left a message for her to contact me. We stayed 2 more days and not a single attempt from her to make contact. If you what to enjoy your holiday beyond just the hotel location, look for an alternate property.
Tripadvisor puanı 5.0/5
rooba TripAdvisor onaylı yorum
As always , Sofitel Vieux Port provides an excellent customer service. The food provided in the Trois Fort restaurant is of extremely high quality. The room is serviced daily, the house keeping staff provides an excellent service. Our room overlooked the harbour and the view is breath taking. The staff at reception always willing to help with booking of taxi or referral to restaurants.
Tripadvisor puanı 5.0/5
Companion679506 İş - TripAdvisor onaylı yorum
Beautiful location. We got a nice room with an amazing view on the port of Marseille. Very dedicated and attentive staff and overall excellent service. Very good breakfast. Maybe the spa facilities could be ameliorated, to small pool.
Tripadvisor puanı 3.0/5
Eme L TripAdvisor onaylı yorum
Before our trip, I wrote an email which hadn't been taken notice of or read by management. Although German, I do my correspondence with the Sofitel Marseille in French and got a bunch of emails before arrival in ... English! And it was always about the same subject (Covid), as if we were idiots and didn't know about masks and distances. The hotel's garage is too small, very difficult to manoeuvre the car. As for us, there were not enough towels, we had to ask a second one every day. THE SPA employee told us that there was just their jacuzzi for swimming, but later we realized quite a big swimming pool that was shared with a neighbour hotel. Crazy! The handbasin's drain pipe was congested (which might happen), but to ask four (!) times to fix the problem, is a little bit too much!
Tripadvisor puanı 3.0/5
Tac85 TripAdvisor onaylı yorum
My husband and I stayed 2 nights at Sofitel. We wanted to be downtown to discover around the old harbour. The Sofitel is very well located for that. It has a magnificent view from the restaurant deck on the old harbour. The room was in a quiet zone but too far to get the wifi correctly and it was an inconvenience for my husband who needed it for business. They were no reception number on the phone so we had to get to the lobby to ask for it and for some pillows. The ones in the room were not what you expect in a 5 stars hotel. Because of the covid situation, the number of people in the spa was restricted to eight which turned out to be nice because the place is very small! then the open hours of the spa should be longer to accommodate more people. The breakfast buffet is very good. The staff recognise some of our complains and did some gesture when we left.
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