Sofitel Marseille Vieux Port 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.771 görüş

Otel ekstraları

  • Certified ALLSAFE by Bureau Véritas

  • Sublime and sunny view

  • Refined and gourmet cuisine

  • Relaxing and invigorating treatments at the Sofitel Spa

  • A buffet breakfast for a gentle awakening

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

ALLSAFE onaylı otel

Konaklama olanaklarımız

We have 134 rooms available, including 3 suites and 24 rooms with balconies. Light, spacious and luxurious, with marine-inspired decor. Bathrooms equipped with double bathtubs or hydro-massage showers.

Otelin konumu

Sofitel Marseille Vieux Port

36, boulevard Charles Livon

GPS:43.292332, 5.361028

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.771 görüş

TripAdvisor Derecesi  4.5/5  3.247 görüş

Friendliest staff ever!

Tripadvisor puanı 5.0/5

_787Johnixx TripAdvisor onaylı yorum

This is easily the best hotel of our trip to France. The view of the port was absolutely magnificent, with a very beautiful sunrise greeting us in the morning. The staff are incredibly friendly, the level of hospitality and comfort is on top, and everyone deserves a separate royal praise! First of, we were welcomed by Ewa at the reception. She was very great at helping us order a table at Les Trois Forts. Our initial plan was to have dinner at the restaurant for one of our family member’s birthday. Yet we were so pleasantly surprised by everything, that we decided to stay for the night. Ewa did all the best to help us choose the room, and organizing our stay. We couldn’t help but bring a small gift for her amazing work. Some time after we entered our room, we received a birthday gift from the hotel. This was a very nice touch, and they were absolutely precise with the choice of the gift. A very big thank you. The dinner was absolutely wonderful, and will remain one of our highlights of the trip. Big praise to Robin, who served our dinner, and brought us an excellent atmosphere for the evening. And once again, didn’t forget to include a small surprise to our birthday celebrator. We also visited their excellent SPA and fitness facilities. With lovely and very helpful staff there as well. We spent our hour in the sauna and jacuzzi pool. And in the morning I had a very good workout in the small fitness room. Sadly, they got a little confused with our laundry, and didn’t clean it. But they gave us some excellent chocolate in compensation. And as a cherry on top, big thank you to Silvi for helping us with ordering the taxi for our train. To sum up, if you find yourself in Marseille, I couldn’t recommend this hotel enough, as it is simply perfect for a nice family stay.

Dear Guest, It is a real honnor to receive feedback as yours and we want to thank you for having taking the time to share your experience at Sofitel Marseille Vieux Port with us. We are really proud to read your satisfaction and more than anything we are deeply heartwarmed with the compliments you paid our Ambassadors. Knowing you came home with such good memories from your stay with us is the best reward we can receive from you. Be sure it will be shared with the entire team ! We really do hope to get the pleasure to welcome you back at Sofitel Marseille Vieux Port... Best regards, Emeline Roudier Quality & Guest Experience Director


Tripadvisor puanı 5.0/5

Woof25 Aileler - TripAdvisor onaylı yorum

I come often to The Sofitel in Marseille and each time I arrive and check in I am welcomed with such warmth and good service. It is difficult to find fault with this hotel, nothing is too much and the staff in all the services are excellent. Breakfast on the 7th floor with a view over the Old Port is a good way to start my day as is the lunch on the 3rd floor.

Dear Woof25, What a pleasure and pride to receive feedback as yours ! Make you feel like home at Sofitel Marseille Vieux Port is priceless and is without any doubt the best reward we can receive from you. Hoping to get the pleasure to welcome you back very soon, we all remain at your entire disposal. Best regards, Emeline Roudier Quality & Guest Experience Director

This is a dining review only..

Tripadvisor puanı 3.0/5

NKS121 Couples - TripAdvisor onaylı yorum

Lovely venue with great views, but we only dined. The meal was nice but very limited choice for any dietary requirements. They did try to be accommodating however. My main issue was paying 64 Euros for 2 starters of Courgette. Yes there was work to chop up the vegetables - I am guessing the head chef himself took hours to do this to justify charging 32 Euros for the starter which is a side plate in size.

Marseille is Not Harlem!

Tripadvisor puanı 5.0/5

sjaz TripAdvisor onaylı yorum

I lived in France for 12 years but never visited Marseille! This city has an unjustified bad reputation. My trip to Marseille last week proved that this city needs a great marketing campaign. I LOVED MARSEILLE, and I loved Sofitel View Port. The hotel is by far the best location for walking distance to everywhere. Don't let me start with the view of our 6th-floor room. Just heaven on earth. Unobstructed views of the viewport, Mediterranean sea, all the small and big boats, old churches, new buildings, museums, etc... just divine. Bravo to the management; all staff was super polite, helpful, nice, and smiling at all times. At the reception desk Thomas, Agnisa and all staff at the outdoor breakfast,... Breakfast was delicious, with lots of choices. I loved one of the jams and asked where we could buy them. They gave me the address, but the store was out of town, and we were leaving France. They gave us a new jar as a gift!!! Just good people working and living in a beautiful, colorful, and safe town. Put Sofitel Marseille on your list of places to go. You won't be disappointed!

Dear Sjaz, It is such an incredible feedback you gave us ! Thank you for taking the time to tell us more about your experience in our establishment. We are so pleased to read you enjoyed our exceptionnal spot and our quality of service ! By the way, our team will be very proud and touched by your comments and encouragments ! Thank you ! ... And we have to tell you a secret... we quite agree with you : we have the most divine vew of Marseille ! ;-) Hoping to get the pleasure to welcome you in Marseille, Best regards, Emeline Roudier Quality & Guest Experience Director

Should have been better

Tripadvisor puanı 3.0/5

John S Couples - TripAdvisor onaylı yorum

The most important aspect of a hotel is probably the quality of your sleeping experience. I am a heavy sleeper, so it’s usually not a problem for me. This time it mattered. I woke up at 2:15 am with 3 bug bites on my hands. Now, 12 hours later they still itch and are quite swollen. I couldn’t go back to sleep for well over an hour because the room was so hot. We turned the thermostat down as far as we could, but I was sweating under a single sheet. Personally, I can’t stand the hair dryers that require me to keep a button depressed in order to keep it running. This hotel’s hair dryers work like that, which can be a problem for anyone with arthritis or a hand injury. The placement of the button itself was better than in many other hair dryers of this type. I know, it’s a first world problem but I’m mentioning it anyway. The room (superior double) was pretty small, although the bathroom was roomy and well designed. On the positive side, there was shampoo AND conditioner available. (I have noticed a lack of the latter in a lot of hotels lately.). The lobby was lovely as was the rooftop bar.

Dear guest, It was such a disappointment to receive your mixed feedback. We are really sorry to read you didn't fully enjoy your stay with us. Indeed our primary concern is your satisfaction and it clearly seems that we failed. So please accept our deepest appologizes. We really do hope to get the chance to better serve you in the near futur. Best regards, Emeline Roudier Quality & Guest Experience Director

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 444 görüş 9.1/10 Konum
  • 958 görüş 7.6/10 Oda
  • 1.011 görüş 8.8/10 Hizmet
  • 7 görüş 6.7/10 Wifi
  • 298 görüş 7.1/10 Yemek
  • 275 görüş 6.7/10 Otel Ambiyansı
  • 242 görüş 9/10 Kahvaltı
  • 153 görüş 5.3/10 Wellness Bölümü

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