Classificação clientes Avis (Classificação ALL) 4.0/5 1.378 comentários
ibis budget Bourges
18570 LE SUBDRAY
E-mail de contato
Acesso: 100 m / 0.06 mi
Acesso: 100 m / 0.06 mi
Acesso: 8 km / 4.97 mi 1 hrs 30 min walk / 20 min drive
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Extremely rude receptionist
Classificação TripAdvisor 1.0/5
wegz2022 Couples - Avaliação certificada TripAdvisor
We were allocated a room and provided with a door code. We attempted to open the door several times but the door lock was faulty. I returned to reception and waited several minutes while the receptionist dealt with other guests, then explained in French that I had attempted to use the door code several times but it was faulty. Without pausing to explain or apologise she rushed out of the back door and opened our room with a master key, then rushed off. After a few moments we attempted again to use code but it was still faulty. So my wife returned to reception and again waited in a queue and explained that the problem was not solved. The receptionist said she would be available to open our door for us with the master key. That was unacceptable for us. The receptionist came again to our room tried the code found it didn't work, said' merde' several times and insisted thatshe would open our door if needed. Because of her rudeness and the unacceptable lack of access I asked for my money back and said I would go to another hotel. She said she was unable to refund us because I had paid cash. With great I'll will she provided an alternative room and repeated 'You're Welcome' loudly and ironically. A really awful rude receptionist. We should have gone to another hotel.
Classificação TripAdvisor 5.0/5
DaveW5714 Couples - Avaliação certificada TripAdvisor
As usual - easy to book - very competitive price. Easy check-in and generous check out time. Welcoming and friendly staff . Reasonable size room, clean and tidy. Ideal for overnight stay. Excellent breakfast choices.
We very much appreciate your comments regarding your stay at the Novotel Bourges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
It's a budget hotel - get what you pay for
Classificação TripAdvisor 3.0/5
ordinarypunter2015 Família - Avaliação certificada TripAdvisor
This is a minimalist budget hotel, existing for people who are travelling on the autoroute and in need of a cheap place to stay overnight. The rooms are minimalist but adequate, although toilet seats may not be too much to ask for - I think the room designers were going for a prison cell vibe There's a Novotel hotel across the road - best to eat there where there's a decent restaurant and a 10% discount
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
No frills. Very basic amenities. Clean.
Classificação TripAdvisor 3.0/5
Manideepa1980 Negócios - Avaliação certificada TripAdvisor
Stayed here for 2 nights on a business trip, since all the other hotels were full. Room is basic and small, neatly kept and minimum furnishing. No kettle in the room and other amenities. Bathroom is miniscule; water floods the room floor after a shower, so watch for a potential fall hazard. Don't expect anything complimentary; you get what you pay for- a room and bed! Concept of a wash basin in the room was strange to me... Waking up next to a sink is a weird experience. Breakfast is basic but serves the purpose; no hot food options. No restaurant in the hotel; Novotel next door has a restaurant that's accessible. No elevator either- so travel light or be prepared to haul your luggage yourself up the flights of stairs! Night staff did not speak English, but we could manage to communicate without much trouble and were overall polite. My forex card didn't work here either (network issues)- so carry cash along to pay for the room. For the price I paid per room, I might've been happier to have gotten a bit more in return.
Dear Manideepa1980, Thank you for taking the time to tell us about your experience with us . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel is a 2 stars hotel, so we do not have kettle in the rooms ( as it is a service offered in a few 3 stars but more generally in 4 stars hotel in France) But a kettle is available 24 hours in front of the reception if you wish to get some tea, coffee etc . I took good note of your comments regarding our bathroom in order to take the appropriate measures to address the problem and prevent future occurrence. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, David Rubio Premier de Réception
Room was not clean
Classificação TripAdvisor 2.0/5
Lars M Couples - Avaliação certificada TripAdvisor
At our arrival we had to wait at the reception. Upon entering our room we could see that it was not cleaned yet. We obtained another room where we could smell toilet odors from the ventilation system. One of the beds also had stains on the matress at the side. Very dissapointing.
Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Bourges. I am sorry that your experience did not meet your expectations; please accept my apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards
Em parceria com o TripAdvisor
Preço inicial por uma noite para 1 pessoa na categoria de quarto próximo ao preço, exceto serviços adicionais, exceto café da manhã. Ele corresponde ao menor preço público, incluindo todos os impostos (IVA e imposto de turismo) para a acomodação em questão, encontrado no site https://all.accor.com/ hoje, para uma hospedagem de uma noite no período dos próximos 20 dias. Varia de acordo com o período e a disponibilidade. O preço só será garantido no momento da reserva. Todas as reservas (no exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva naquela moeda será garantido. Nós lhe oferecemos uma estimativa da conversão em sua moeda, mas isso não é obrigatório. No momento do pagamento, seu banco poderá cobrar taxas bancárias e/ou taxas de câmbio.Voltar ao preço do quarto