ibis budget Bourges 2 estrelas

We were allocated a room and provided with a door code. We attempted to open the door several times but the door lock was faulty. I returned to reception and waited several minutes while the receptionist dealt with other guests, then explained in French that I had attempted to use the door code several times but it was faulty. Without pausing to explain or apologise she rushed out of the back door and opened our room with a master key, then rushed off. After a few moments we attempted again to use code but it was still faulty. So my wife returned to reception and again waited in a queue and explained that the problem was not solved. The receptionist said she would be available to open our door for us with the master key. That was unacceptable for us. The receptionist came again to our room tried the code found it didn't work, said' merde' several times and insisted thatshe would open our door if needed. Because of her rudeness and the unacceptable lack of access I asked for my money back and said I would go to another hotel. She said she was unable to refund us because I had paid cash. With great I'll will she provided an alternative room and repeated 'You're Welcome' loudly and ironically. A really awful rude receptionist. We should have gone to another hotel.

As usual - easy to book - very competitive price. Easy check-in and generous check out time. Welcoming and friendly staff . Reasonable size room, clean and tidy. Ideal for overnight stay. Excellent breakfast choices.

This is a minimalist budget hotel, existing for people who are travelling on the autoroute and in need of a cheap place to stay overnight. The rooms are minimalist but adequate, although toilet seats may not be too much to ask for - I think the room designers were going for a prison cell vibe There's a Novotel hotel across the road - best to eat there where there's a decent restaurant and a 10% discount

Stayed here for 2 nights on a business trip, since all the other hotels were full. Room is basic and small, neatly kept and minimum furnishing. No kettle in the room and other amenities. Bathroom is miniscule; water floods the room floor after a shower, so watch for a potential fall hazard. Don't expect anything complimentary; you get what you pay for- a room and bed! Concept of a wash basin in the room was strange to me... Waking up next to a sink is a weird experience. Breakfast is basic but serves the purpose; no hot food options. No restaurant in the hotel; Novotel next door has a restaurant that's accessible. No elevator either- so travel light or be prepared to haul your luggage yourself up the flights of stairs! Night staff did not speak English, but we could manage to communicate without much trouble and were overall polite. My forex card didn't work here either (network issues)- so carry cash along to pay for the room. For the price I paid per room, I might've been happier to have gotten a bit more in return.

At our arrival we had to wait at the reception. Upon entering our room we could see that it was not cleaned yet. We obtained another room where we could smell toilet odors from the ventilation system. One of the beds also had stains on the matress at the side. Very dissapointing.