Hotel Sofitel New York 4 estrelas

From the greeting when we first arrived, to the check-in, throughout the entire stay, the entire staff were friendly, welcoming, and make you feel important. The room and everywhere in hotel was super clean...even the elevators were immaculate. View from room was astounding, and the location is ideal for getting to any point in Manhatten. The bed pillows were fabulous. This is truly the best hotel in New York City, and will be my choice every time from now on.

Quality accomodation in a perfect location. Rooms were quiet, and great size, and bed was extremely comfortable. Bathroom was modern with excellent facilities. All staff were accomodating. Numerous transport options close by.

This time we stayed 4 nights and we really enjoy it. Service was excellent, we specially appreciate the assistance we received from Dimitra, she was great. We feel very comfortable and used several times the restaurant Gaby.

The service and the hotel are extraordinary. The bar/restaurant is very nice and food is very good.I have returned to Sofitel every time I am in New York City for the last 4 years, and I will continue to return.

This is my 5th stay and I am once again sorry to check-out from Sofitel NY because of for their great hospitality, warmth in service and professionalism. Great room service they have and this also makes you feel at your home one more time. I am planning for my next visit at the Sofitel NY. Thanks Sofitel NY.

A very convenient place to stay in New York particularly at this very busy of the year. The rooms are just ok and bereft of basic kettle to prepare hot beverage which I think will definitely make the stay better. Most accor hotels have them.

A solid staple of a hotel that could use a bit of room refresh. This is my standard New York stay hotel and service is rock solid. The location can’t be beat. Only real issue at this point is the rooms need some updating. Furniture is old (not older) and carpeting has seen much better days. Not the cheapest place to stay, but a great value based upon the staff and where it’s located.

Very well, stay, good hotel, location, room. I have been many times before in this hotel, obviosuly, time its go ahead. I look the carpet at lobby, night table at room, doors, it's look little old. But, at least love SOFITEL new york

W 44th is like a little village, in the midst of which sits the Sofitel. Modern building, comfortable rooms, nice bar and small restaurant (Gaby), which is excellent for breakfast, lunch or cocktails. Staff is helpful. Very attentive doormen.

This is a very good hotel in midtown. I have stayed here many times and it is consistently very good. Rooms are spacious and well appointed and the staff are unfailingly courteous and helpful. Apart from some minor mix ups with the loyalty program this was another excellent stay.

I found the front desk person that checked me out was not very pleasant and did not want to explain the charges that I got. The breakfast was excellent and the service in the restaurant very good . location great for me.

I have been staying at the Sofitel New York over the last ten years because unlike many other hotels I have stayed at in NY they are the most consistent in their standards and personal. The staff are superb and many have been employed here for a decade or more . The front desk staff are friendly, professional and accommodating ... special thanks to Eric, Allan, and Dimitri ... the whole team are well trained and it shows ! Friendly faces always welcoming in Gabys bar, and a great place to relax after shopping, a show or pre or post dinner . The rooms are clean and the beds are dreamy . The location is literally midtown with fabulous restaurants and stores at your doorstep . Overall the STAFF care about their customers and it shows at every level from check in , food and beverage service to housekeeping.

This hotel is in a fantatstic location just off 5th Avenue and is a great place to base yourself for all that NY has to offer. We were asked if we would like to upgrade (paid) our room which we said we would but when we arrived we were just given a room key, it wasn't until we walked in that we realised no upgrade had been given. The room was smaller than the original booked too but were assured it was - no where near as big as the room the other couple in our party had and it was supposed to be the same.

We have enjoyed this hotel for many years. This stay was marred by refusal of management to honor our Accord points. Having sent an email dated November 7, 2019 stating that I had over 44,000 points I could use toward this stay, management said they had expired 2 days before they sent the email. Could not use point son November 27. Service and amenities have been downgraded. No Hermes, no exercise facilities.

Sofitel brand inNY is being diminished.suites Stay in NY Sofitel over twelve years,2-3 times a year.My last few trips ,stayed being served with paper cups.Fight for water.Cant justify what I am paying for with measly services.All other hotels great..Check out your management.