Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,240 reviews

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Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Balmain bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,240 reviews

TripAdvisor Rating  4.4/5  8,117 reviews

Certificate of excellence 2025

A top hotel by any standard

TripAdvisor rating 5.0/5

T5595SZpaulv TripAdvisor review

Sofitel New York is my "go to" hotel in New York. I've stayed there more times than I can remember and have several stays there already planned for early 2026. The recent renovations are wonderful and, of course, the location is great in the heart of mid-town. But what makes the hotel stand out is the people who work there and the obvious shared commitment to service and hospitality. To be recognized and warmly greeted by the valet, front desk staff, restaurant servers, etc. makes Sofitel NY stand out from the crowd and business travel so much more pleasant.

Stellar Experience at Sofitel NY

TripAdvisor rating 5.0/5

Tara P TripAdvisor review

I can’t say enough about our stay! I’m a very discerning hotel guest. Our room was beautiful and large. We had a living room for my daughter to lounge while I relaxed in the master. Immaculate with stunning views! Service impeccable from the moment you walk in to the front desk, Jose thank you, housekeeping very kind. Great gym we used daily. At the end of our day it felt like home. Also the location is terrific, quiet block close to everything. I will be back. Thank you to the wonderful GM, Mr. Schmitz and Ms. Empereur Uhlrich.

Excellent service a great representative in Ronald within your dining room.

TripAdvisor rating 5.0/5

jsscuba TripAdvisor review

We went to the Sofitel in December 2025 as we do yearly during the Holiday season in NYC. We so enjoyed dining at the restaurant for breakfast. We cannot say enough about the service. Ronald is fantastic! My husband and I worked in the hospitality business for years and we know why to frequent a restaurant. The server makes all the difference. He is warm and welcoming. Our party of 5 were more than pleased. He is polite and knowledgeable. He could give a class on how to be a perfect server. We are so glad he represents the Sofitel dining experience.

Never again, go somewhere else...

TripAdvisor rating 2.0/5

lainielynch TripAdvisor review

This hotel has the worst layout. Bar and Restaurant downstairs. Foyer Restaurant toilet in the basement. Doors where often unattended and so heavy. Though my main complaint. Cleaning staff knocking on your door from 9am entering room even when do not disturb sign was on display. I complained twice and the Manager didn’t get it sorted out, it continued for the entirety of our stay. With the prices being charged per night this was unbelievable lack of Hospitality.

Bonjour, Lainielynch. Thank you for taking the time to share your experience with us. We’re sorry your stay did not meet expectations, and your concerns about privacy and service have been shared with our team for review. We take your feedback seriously and are always working to improve the guest experience. Merci beaucoup for letting us know, and a bientôt.

Customer review rating 1.5/5

Leah H. Families - Confirmed reviews ALL

Location fantastic, beds comfortable, service and facilities offered really disappointing. Had to ring reception every day due to things not getting replaced/filled/completed. Towesl, tissues etc Really disappointing stay.

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Other web-users rate our hotel

  • 1,218 reviews 9.6/10 Location
  • 1,905 reviews 6.3/10 Room
  • 1,829 reviews 7.8/10 Service
  • 28 reviews 6.7/10 WiFi
  • 493 reviews 6.6/10 Cleanliness
  • 420 reviews 4.8/10 Value
  • 279 reviews 6.2/10 Breakfast
  • 66 reviews 3.6/10 Wellness Area

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