Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 4,317 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,317 reviews

TripAdvisor Rating  4.5/5  7,963 reviews

Amazing experience especially thanks to Elvis

TripAdvisor rating 5.0/5

Sophia Z TripAdvisor review

I recently stayed at the Sofitel Hotel and had an unforgettable experience, thanks to Elvis. From the moment we met, Elvis was incredibly kind, attentive, helpful, and genuinely pleasant. Elvis went above and beyond to ensure every detail was taken care of, and his warmth truly elevated my stay. I look forward to my next visit!

Bonjour, sophiaz912! Thank you for the amazing review! We're thrilled you enjoyed your stay at Sofitel New York and that Elvis made such a memorable impression. It's wonderful to hear that his dedication and warmth contributed to an unforgettable experience. We look forward to welcoming you back. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Very very disappointing

Customer review rating 1.5/5

Cindy M. Couples - Confirmed reviews ALL

We have stayed at the Sofitel on number occasions and have always been very satisfied. However this time we were disappointed over and over again. Had to change rooms 3 times First time because bed was broken. Second time because we were next to freight elevator and it was LOUD. And even after getting a 3rd room it was still bad. Bed broken AGAIN. It was finally somewhat fixed but since we only had a couple days we let it go. Now the manager my husband talked to after the second room was very helpful but never followed up so over all very unimpressed. Unfortunately we will no longer be staying at your hotel. Which is unfortunate since we love the location. Luckily there are a couple other hotels on the same street We have always told friends and family how much we love the Sofitel and how impressed we are with the staff and the quiet rooms. Now we have told them not to stay here It’s expensive to stay in New York which we accept and don’t mind paying a little extra when we get good service and have a nice place to sleep and relax after a day in the city. Also after housekeeping and or someone supposedly fixing bed in first room(bed was not fixed) there was a very strong smell of pot. Sincerely Cindy M.

Dear Cindy M., I hope this message finds you well. I wanted to reach out personally to sincerely apologize for not following up with you promptly. I was on a day off the day after I met with Mr. M., and when I returned on Friday, I did attempt to reach you in your room. However, I was unable to connect with you, and I regret not being able to have a personal follow up on the issues you experienced. We truly value your experience and understand that the inconveniences you faced during your stay are unacceptable. I am pleased to share that we are undergoing exciting renovations in 2025 to enhance the comfort and quality of our rooms. As a gesture of our sincere apology and in appreciation for your understanding, I would like to offer you a (1) complimentary night in one of our newly renovated rooms for a future stay. It is my hope that this experience will restore your confidence in us and that we can once again be your preferred choice in New York City. Please feel free to share your experience with friends and family; we would be honored to welcome them as well. Thank you for your understanding and patience. If there is anything further, I can assist you with, please do not hesitate to reach out directly. Sincerely, Marioara Sfera

well located - great stay

Customer review rating 4.5/5

Ed Families - Confirmed reviews ALL

We enjoyed hotel. Rooms a bit tired - stains on couch etc

Dear Ed H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to share that we are undergoing exciting renovations in 2025 to enhance the comfort and quality of our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

Very comfortable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great stay very comfortable. My go to hotel when I stay in the City for business.

Dear Jason M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Good staff. Great upgrade . Good location for midtown

Dear Larry V., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

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Other web-users rate our hotel

  • 1,478 reviews 9.7/10 Location
  • 2,455 reviews 5.9/10 Room
  • 2,251 reviews 7.7/10 Service
  • 39 reviews 6.3/10 WiFi
  • 654 reviews 6.4/10 Cleanliness
  • 521 reviews 4.4/10 Value
  • 387 reviews 5.9/10 Breakfast
  • 6 reviews 0/10 Pool

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The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 (1335 reviews)

At 1.162 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.