Dear nigwife2022, THANK YOU for your kind comments and compliments – I am delighted that you and Suzy enjoyed your stay at ibis Birmingham Bordesley. One of the greatest rewards is receiving encouraging feedback such as yours. Atif and the rest of my colleagues take pride in creating a memorable and exceptional experience for our valued guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your fantastic review and we look forward to having the pleasure of welcoming you all again very soon! Take care and stay well, Mihaela Dihonova Hotel manager

Dear Ifwhite0612, Thank you for taking the time to review your stay at ibis Birmingham Bordesley and for your positive comments. I am very pleased to hear that our staff made your stay pleasant, and that our services met your expectations. We are pet friendly hotel and we always want to ensure that those who have four legs are just as warmly welcomed as those with two. Thank you once again for the fantastic feedback and we hope to welcome you back so you can enjoy another fabulous getaway together with your dogs in the near future! Take care and stay well, Mihaela Dihonova Hotel manager

Dear indi852, On behalf of the entire ibis Birmingham Bordesley team, thank you for your kind and positive feedback. I am particularly delighted to read your comment about the great customer service we provide. Our team is doing an amazing job to continue to provide bright and friendly hospitality during these very challenging times. I have share your comment with them as I am sure that this feedback will serve them as an encouragement. More than ever, we thank you for being one of our valued guests and look forward to welcoming you back at our hotel. Take care, stay well and Wishing you happiness and good health this holiday season! Mihaela Dihonova Hotel manager

Dear Anthony P, On behalf of the entire ibis Birmingham Bordesley team, THANK YOU for the amazing comments you shared with us and for recommending our hotel to other travelers. In terms of your comments about my colleague at Reception, we consider each of our team members to be our biggest asset as they strive to go above and beyond for each and every guest. I am glad that this was reflected during your stay. Your comments are a great reward for all of us and I can assure you that we will continue to improve the quality of our services. Thank you once again for your positive comments and we are looking forward to having you again as a guest in our hotel. Take care and stay safe, Mihaela Dihonova Hotel manager

Dear Guest, Thank you very much for your comments. It is indeed a pleasure to read that overall you had pleasant stays at ibis Birmingham Bordesley. I am glad that the location suited your purpose of visit. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Kind Regards, Mihaela Dihonova Hotel Resident Manager