Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.5/5 2,770 reviews

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Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3244 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,770 reviews

TripAdvisor Rating  4.1/5  1,590 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Lisa T. Solo - Confirmed reviews ALL

From the people on the phones, car valet, reception and room service - the genuine warmth and welcome displayed was memorable. The Executive king room in the new wing mixed modern styling, and comfort. I enjoyed the higher pitched ceilings giving a sense of space. The Sleepmaker beds are always a welcome treat. Thank you also for the welcoming treat of fruit. Delicious. Couple of suggestions. I believe the air conditioner (Rm407) may be out of balance. The operating noise and vibration was very loud at 47decibels for a hotel room. The Room Service dinner menu didn't have a lot of variety.

Kia ora Lisa, Thank you so much for your lovely comments! We’re thrilled to hear that our team made you feel welcome and that you enjoyed the comfort of your Executive king room. It's great to know you appreciated the space and the Sleepmaker beds! I truly appreciate your feedback regarding the air conditioning in your room and will have the Maintenance team check it out. Thanks again for staying with us and taking the time to share your experience. Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 3.5/5

Murray G. B. Couples - Confirmed reviews ALL

Our dinner at night was delicious. However the service was appalling. Didn’t arrive for a long time then when it did the entree arrived with the main.

Kia ora Murray, Thanks for your feedback. I’m thrilled you enjoyed our location and the spacious room, as well as the delicious dinner, although we apologise for the service issues you encountered; I understand how frustrating that can be, and we’ll certainly take your comments to heart. Kind regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Pleasant surprise in Hamilton New Zealand

TripAdvisor rating 5.0/5

436nicholasm TripAdvisor review

Pleasantly surprised with this cute hotel in Hamilton. Had everything you needed save for bedroom slippers. Room was nice and spacious.

Customer review rating 5.0/5

Amanda M. Families - Confirmed reviews ALL

We visited for my daughter’s 10th birthday trip. On arrival we were greeted with “Happy Birthdays” and a plate of birthday treats and soft toy were waiting in our room. My daughter was beaming! Special thanks to Oliver (out the front assisting with parking) he was fantastic, reversing my car for me and assisting us with parking. He was warm, kind and welcoming. It was a hot day and he did incredibly well to stand out there, we saw him multiple times when leaving/entering and shared a few laughs with him. The restaurant staff were also great, interacting with us during breakfast. Overall we are very happy with our stay and will be back again! Thank you for contributing to my daughters special birthday

Kia ora Amanda, Wow, thank you for the awesome review! We’re delighted to hear that our team was able to make your stay, and your daughter's birthday, with us a memorable one. We’ll be sure to let the team know that they delivered and that you appreciated their friendly and helpful service. Thank you again for your kind words and we look forward to seeing you again soon! Have a great day! Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.0/5

Leeann M. Couples - Confirmed reviews ALL

Convenient for a function at the Casino. Great breakfast.

Kia ora Leeann, We would like to thank you for choosing to stay at the Novotel Tainui, we are glad to see that enjoyed your experience with us. Your satisfaction is our utmost priority and we would are grateful for sharing your feedback with us. Please reach out to the Reservations team Leeann if you are encountering difficulties to make new reservations via the app. We greatly appreciate your time and we look forward to welcoming you again soon. Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

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Other web-users rate our hotel

  • 783 reviews 8/10 Location
  • 1,272 reviews 7.9/10 Room
  • 1,554 reviews 8.7/10 Service
  • 14 reviews 5.2/10 WiFi
  • 488 reviews 7.3/10 Cleanliness
  • 468 reviews 7.8/10 Comfort
  • 316 reviews 7.9/10 Breakfast
  • 262 reviews 5.2/10 Value

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