The staff from the hotel is always very polite and helpful. Hotel is good located, near from shopping centers and from good restaurants. Also the restaurant from the hotel is good with interesting menu.

Excellent place to stay and enjoy Curitiba. It´s located in Batel, an elegant district of Curitiba, close to main shopping malls, restaurants and cafes. Journeying by car can be a convenient option if you prefer to be flexible. It`s possible to use Uber for transportation.

Hotel Accommodation is good, however, lot of noise during night with vehicle sounds. Lifts are very old. And biggest let down was Breakfast. Breakfast was have very limited options and it is repetitive, Not upto Mercure standards.

1) At check in they tried to charge more than agreed during booking via their web site.2) Parking is charged in advance from another company. No more responsibility from the hotel.3) No iron available to press shirts....UMBELIEVABLE.4) Hotel under refurbished process...a lot of dusty on corridors and rooms.

I do not know what to say anymore, what I had to say I already reported on a form sent by the Accor website. I am very disappointed, do not recommend to any maniera, extremely dirty and noisy the hotel. it's a shame for the Accor.

The hotel is located 20 minutes from airport . Location of hotel provides great walking opportunities to local parks and several large malls. If you want to take the bus , the bus stop for main line travel is located several minutes away from hotel. A large grocery store is located only minutes away. The hotel offers a fantastic breakfast buffet that you will want to take advantage of when staying at this hotel. Large selection of breakfast dishes along with friendly help.

Located in a quiet neighborhood. Near the Curitiba and Crystal Malls. Easy access to walk to restaurants.The staff was very friendly, nice service and amenities. Good cost-effective Great shower and room. Good gym.

Very friendly staff / always readey to assist / Great breakfast buffett / clean rooms / good drinks and great atmosphere in the bar / nice waiting Lobby / fast taxi Service / laundry came back in time

The apartment we stayed at was a suite, with 2 rooms. Lots of space and a good kitchen. But the flat is a bit old, so is the furniture. The toilet had curtains that would let the water spread on the floor. The staf is friendly and helpful. The lobby is redecorated and modern. The location, very good.

Nice reception, friendly and helpful staff, very good breakfast, excellent location, clean room. Nevertheless, the bathroom was too small, where the board couldn't handle the normal stuff from a couple. Also the matrices could be more comfortable.

I used points of Accor fidelity program. It was simple and easy. The Executive suite room was great. Two nice rooms and family loved. Nice experience. Lower floor is not god option as the noise from street could be high. They need to improve the breakfast.

We recently stayed at the hotel for a visit to family in Brazil. Coming from the US to visit my partner's family, and making the reservations from internet pictures can be fairly chancy. You always see great pictures but don't really know if you can expect everything you see. In this case, the hotel lived up to and exceeded all expectations. We had an Executive Suite (Room 2004) for an initial 5 nights, then added 3 more nights to our room and rented two more Executive Suites (Rooms 2001 and 2005) as well as a Superior Room (1902) for family members who joined us for a long weekend visit. From the start of our week, through the weekend with our family, the staff and service could not have been more accommodating. Everyone at the desk was very friendly, helpful, and polite. They made suggestions for places to eat, nearby gyms, a laundry service, and any of our multitude of other day to day searches and needs. All our questions were answered in detail, with offers for further clarification if needed. My limited Portuguese was not a problem as everyone spoke English and went out of their way to ensure that I understood. When my partner spoke to them in Portuguese and had to take time to translate for me, they patiently waited and accommodated all of my follow up questions.... and there were many. We were paying for and organizing the stay for our entire family and there were many details for breakfasts, dinners, luggage, check-in process, etc that needed attention. In situations where we were presented with conflicting or confusing information, the hotel staff and manager quickly addressed the concerns, allowing for adjustments in our favor in any misunderstandings that took place. The rooms were spacious, spotless, and offered all the amenities we could ask for and need for our family. On days when family members who lived nearby visited with us at the hotel, they were just as graciously treated and accommodated. The location was perfect for sightseeing, near busses and easy walking to access anywhere else in the city we wanted to go. I would absolutely recommend this hotel to anyone looking for a very comfortable, modern, easily accessible and located hotel for a stay in Curitiba, and we look forward to the next stay we can arrange in the area with our family, and definitely at this hotel.

The hotel has a standard, which is common in this brand (Accor), and doesn't cause any surprise and/or inconvenience. Although the team of the concierge is very good, the breakfast (expensive, but very good for this standard), the bed is very comfortable, the room wasn't clean enough for me. I understand that a room, mainly the bathroom, has to be cleaned daily, what didn't seem in the majority of the days that I stayed there.

Very good time. I like the place and location. But the laundry could be cheaper! In the rooms the TVs could be more news. I would like have a restaurant opened all day in the lounge. The service was very good

the best service we've have! very nice persons! very considerate! new rooms are amazing! the breakfast is wonderful! we'll intent stay there every time we go to curitiba, parana we know Mercure in Sao paulo, Rio de Janeiro, Shangai, and this was the best, because the people!