Mercure Curitiba Batel Hotel

Mercure Curitiba Batel Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 206 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • Hotel em Curitiba com piscina e academia para sua diversão

  • Crianças até 8 anos podem se hospedar junto dos pais

  • Distância de 13 minutos do Centro Histórico de Curitiba

  • 15 minutos de carro até o acesso à Rodovia BR 277

  • 18 minutos de carro até o bairro Santa Felicidade

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Curitiba Batel Hotel

Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR
80420160 CURITIBA
Brasil

  • De avião

    AFONSO PENA A 20 km / 12,5 milhas

  • De carro

    BR 116 A 20 km / 12,43 milhas

  • De trem

    RODOFERROVIARIA A 6 km / 3,73 milhas

GPS:-25.443106, -49.282936

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

ALLURE

Experimente os melhores pratos no restaurante Allure e desfrute tambem de agradáveis momento de descontração no lounge Allure bar.

Nossas acomodações

Possuímos diversos tipos de apartamentos recentemente renovados, ideal para clientes a negocios, lazer ou familiares: Apartamento Standard, Apartamento Superior, Apartamento Executivo, Suite Executiva com 2 camas de casal, Suite Executiva Duplex.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Mercure Curitiba Batel Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  206 comentários

Classificação no TripAdvisor  4.0/5  1.354 comentários

Certificado de excelência 2022

The Hotel is all renewed but services horrible

Classificação TripAdvisor 3.0/5

rafaelmg200421220 Negócios - Avaliação certificada TripAdvisor

This was the very last time I tried to stay at the Mercure Batel... the rooms are all renewed but unfortunately the service is horrible - in less than 6 hours they had to change my room 3 times: 1st - super smoke smell in the room, 2nd - noise from a construction in the upper lever floor, 3rd - A/C was not working properly... plus, I had to call more than 4 times to beg for my RECEIPT!!! RPS...

Very good hotel

Classificação TripAdvisor 4.0/5

birgitbulla Solo travel - Avaliação certificada TripAdvisor

Very good hotel, good location near from the centre of Curitiba. The personal from the hotel is very polite and always helpful. I am always feeling like expected when i arrive at this hotel. The restaurant is also very nice and the staff very polite.

Dear Birgitbulla, Thank you for taking the time to share your feedback.It made us very happy to see your apreciation. :) We hope to welcome you back to our hotel very soon! Sincerely, Henrique Pena General Manager Mercure Curitiba Batel

Very good hotel

Classificação TripAdvisor 4.0/5

birgitbulla Solo travel - Avaliação certificada TripAdvisor

Very good hotel, you can feel expected when arrive there. Good localtion,near restaurants and near from the center of Curitiba. Rooms are always very clean. The hotel team are very polite and helpfull, excellent team. Restaurant from the hotel also very good.

Dear Birgitbulla, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Henrique Pena General Manager Mercure Curitiba Batel

A pleasant surprise

Classificação TripAdvisor 4.0/5

ValdirCampanini Família - Avaliação certificada TripAdvisor

Great hotel with amenities that fulfills a family’s need. Me, my wife and my daughter had a great stay here, with the staff being very helpful and caring for our wellbeing. Had a problem with the payment afterwards, but management was very helpful and fixed the issue quickly. I was very satisfied. Location is great and amenities makes it a great value for what you pay.

Dear Valdir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Henrique Pena General Manager Mercure Curitiba Batel

Very good hotel

Classificação TripAdvisor 4.0/5

birgitbulla Solo travel - Avaliação certificada TripAdvisor

Very good hotel, location is also good near shoppings and good restaurants. The hotel staff is very polite and you feel you are always welcome. You can feel like you are at home. They are very helpfull.

Dear Birgitbulla, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Henrique Pena General Manager Mercure Curitiba Batel

Very good hotel

Classificação TripAdvisor 5.0/5

birgitbulla Solo travel - Avaliação certificada TripAdvisor

The staff from the hotel is always very polite and helpful. Hotel is good located, near from shopping centers and from good restaurants. Also the restaurant from the hotel is good with interesting menu.

Dear Ms. birgitbulla, It's always a pleasure to receive positive feedback, especially from a repeat customer such as yourself. I'm very happy to hear you enjoy our staff and restaurant and hope we can continue to make you feel welcome. We hope to see you again soon! Best regards, Henrique Pena General Manager

Good location

Classificação TripAdvisor 4.0/5

124walterk Família - Avaliação certificada TripAdvisor

Excellent place to stay and enjoy Curitiba. It´s located in Batel, an elegant district of Curitiba, close to main shopping malls, restaurants and cafes. Journeying by car can be a convenient option if you prefer to be flexible. It`s possible to use Uber for transportation.

Dear 124walterk, Thank you for your kind review. It makes us very happy to hear you enjoyed your stay with us. We hope to have you with us again in your next trip to Curitiba. Best regards, Henrique Pena General Manager Mercure Curitiba Batel

It is an Avarage

Classificação TripAdvisor 3.0/5

Venkata Ramana ... M Negócios - Avaliação certificada TripAdvisor

Hotel Accommodation is good, however, lot of noise during night with vehicle sounds. Lifts are very old. And biggest let down was Breakfast. Breakfast was have very limited options and it is repetitive, Not upto Mercure standards.

Dear Venkata Ramana, Thank you for taking the time to write to us after your stay at Mercure Curitiba Batel Hotel. Mercure hotels always wish to provide the best quality of service during our guest’s stay; so your opinion is fundamental to us. Awaiting your brief return, please accept our best regards. Gisele Karpovicz Front Desk Manager Mercure Curitiba Batel

I`ll never be back at this hotel

Classificação TripAdvisor 1.0/5

afantinato Negócios - Avaliação certificada TripAdvisor

1) At check in they tried to charge more than agreed during booking via their web site.2) Parking is charged in advance from another company. No more responsibility from the hotel.3) No iron available to press shirts....UMBELIEVABLE.4) Hotel under refurbished process...a lot of dusty on corridors and rooms.

terrible trip

Classificação TripAdvisor 1.0/5

rkruger2019 Família - Avaliação certificada TripAdvisor

I do not know what to say anymore, what I had to say I already reported on a form sent by the Accor website. I am very disappointed, do not recommend to any maniera, extremely dirty and noisy the hotel. it's a shame for the Accor.

Nice Hotel Located in central part of Curitiba

Classificação TripAdvisor 5.0/5

David S Negócios - Avaliação certificada TripAdvisor

The hotel is located 20 minutes from airport . Location of hotel provides great walking opportunities to local parks and several large malls. If you want to take the bus , the bus stop for main line travel is located several minutes away from hotel. A large grocery store is located only minutes away. The hotel offers a fantastic breakfast buffet that you will want to take advantage of when staying at this hotel. Large selection of breakfast dishes along with friendly help.

Dear Mr. David S, Thank you for the great review of our hotel. It's a pleasure to hear that you enjoyed your stay and our breakfast buffet & staff! We hope you welcome you back soon! Best regards, Vagner Freitas General Manager Mercure Curitiba Batel

Great hotel

Classificação TripAdvisor 5.0/5

ClaudiaTVM Família - Avaliação certificada TripAdvisor

Located in a quiet neighborhood. Near the Curitiba and Crystal Malls. Easy access to walk to restaurants.The staff was very friendly, nice service and amenities. Good cost-effective Great shower and room. Good gym.

Dear Claudia, We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regiane Romanini Front Desk Manager Mercure Curitiba Batel

My first business stay in Curitiba

Classificação TripAdvisor 5.0/5

peterberger2016 Negócios - Avaliação certificada TripAdvisor

Very friendly staff / always readey to assist / Great breakfast buffett / clean rooms / good drinks and great atmosphere in the bar / nice waiting Lobby / fast taxi Service / laundry came back in time

Dear peterberger2016, We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regiane Romanini Front Desk Manager Mercure Curitiba Batel

one night stay

Classificação TripAdvisor 4.0/5

Mavegahu Família - Avaliação certificada TripAdvisor

The apartment we stayed at was a suite, with 2 rooms. Lots of space and a good kitchen. But the flat is a bit old, so is the furniture. The toilet had curtains that would let the water spread on the floor. The staf is friendly and helpful. The lobby is redecorated and modern. The location, very good.

Week-end in Curitiba

Classificação TripAdvisor 3.0/5

217omark Família - Avaliação certificada TripAdvisor

Nice reception, friendly and helpful staff, very good breakfast, excellent location, clean room. Nevertheless, the bathroom was too small, where the board couldn't handle the normal stuff from a couple. Also the matrices could be more comfortable.

Good family travel

Classificação TripAdvisor 4.0/5

maurocapellao Família - Avaliação certificada TripAdvisor

I used points of Accor fidelity program. It was simple and easy. The Executive suite room was great. Two nice rooms and family loved. Nice experience. Lower floor is not god option as the noise from street could be high. They need to improve the breakfast.

Recent Family Stay

Classificação TripAdvisor 5.0/5

kenk906 Família - Avaliação certificada TripAdvisor

We recently stayed at the hotel for a visit to family in Brazil. Coming from the US to visit my partner's family, and making the reservations from internet pictures can be fairly chancy. You always see great pictures but don't really know if you can expect everything you see. In this case, the hotel lived up to and exceeded all expectations. We had an Executive Suite (Room 2004) for an initial 5 nights, then added 3 more nights to our room and rented two more Executive Suites (Rooms 2001 and 2005) as well as a Superior Room (1902) for family members who joined us for a long weekend visit. From the start of our week, through the weekend with our family, the staff and service could not have been more accommodating. Everyone at the desk was very friendly, helpful, and polite. They made suggestions for places to eat, nearby gyms, a laundry service, and any of our multitude of other day to day searches and needs. All our questions were answered in detail, with offers for further clarification if needed. My limited Portuguese was not a problem as everyone spoke English and went out of their way to ensure that I understood. When my partner spoke to them in Portuguese and had to take time to translate for me, they patiently waited and accommodated all of my follow up questions.... and there were many. We were paying for and organizing the stay for our entire family and there were many details for breakfasts, dinners, luggage, check-in process, etc that needed attention. In situations where we were presented with conflicting or confusing information, the hotel staff and manager quickly addressed the concerns, allowing for adjustments in our favor in any misunderstandings that took place. The rooms were spacious, spotless, and offered all the amenities we could ask for and need for our family. On days when family members who lived nearby visited with us at the hotel, they were just as graciously treated and accommodated. The location was perfect for sightseeing, near busses and easy walking to access anywhere else in the city we wanted to go. I would absolutely recommend this hotel to anyone looking for a very comfortable, modern, easily accessible and located hotel for a stay in Curitiba, and we look forward to the next stay we can arrange in the area with our family, and definitely at this hotel.

Good experience

Classificação TripAdvisor 4.0/5

Prisci2la Negócios - Avaliação certificada TripAdvisor

The hotel has a standard, which is common in this brand (Accor), and doesn't cause any surprise and/or inconvenience. Although the team of the concierge is very good, the breakfast (expensive, but very good for this standard), the bed is very comfortable, the room wasn't clean enough for me. I understand that a room, mainly the bathroom, has to be cleaned daily, what didn't seem in the majority of the days that I stayed there.

Dear Miss Priscila, We would like to say thank you for your feedback. We will share it with all the team. It’s very important to keep improving. We would like to say sorry about the cleaning of the room. Our team is trained to focus on the satisfaction of our clients. Because of this your feedback will be share with the housekeeping. It will a pleasure receive her in our hotel again!! Mercure Curitiba Batel wish an excellent and wonderful day!! Sincerely, Jessika Damarate Mercure Curitiba Batel

Good

Classificação TripAdvisor 4.0/5

fabriciohito Família - Avaliação certificada TripAdvisor

Very good time. I like the place and location. But the laundry could be cheaper! In the rooms the TVs could be more news. I would like have a restaurant opened all day in the lounge. The service was very good

the best service!

Classificação TripAdvisor 5.0/5

kboabaid Família - Avaliação certificada TripAdvisor

the best service we've have! very nice persons! very considerate! new rooms are amazing! the breakfast is wonderful! we'll intent stay there every time we go to curitiba, parana we know Mercure in Sao paulo, Rio de Janeiro, Shangai, and this was the best, because the people!

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