Mercure Curitiba Golden Hotel

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Mensagem informativa

Mercure Curitiba Golden Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.073 comentários

Hotel ALLSAFE. Aprovado

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Extras do hotel

  • Hotel Pet Friendly, mediante taxas

  • Crianças até 12 anos se hospedam gratuitamente

  • Hotel com piscina em Curitiba, além de academia e sauna para o seu lazer

  • 26 minutos de carro até o acesso à Rodovia BR 101

  • 25 minutos de carro do Aeroporto Internacional Afonso Pena

Localização do hotel

Mercure Curitiba Golden Hotel

Rua Desembargador Motta 2044, Batel
80420190 CURITIBA
Brasil

Telefone +55 41 3322-7666

Fax +55 41 3322-4972

E-mail de contato

  • De avião

    AFONSO PENA A 25 km / 15,54 milhas

  • De helicóptero

    BACACHERI AIRDROME A 20 km / 12,43 milhas

  • De carro

    BR 101 A 40 km / 24,86 milhas

  • De carro

    BR 116 A 8 km / 5 milhas

  • De carro

    BR 277 A 3 km / 1,88 milhas

  • De carro

    BR 376 A 5 km / 3,13 milhas

  • De trem

    CURITIBA RAILWAY STATION A 8 km / 4,97 milhas

GPS:-25.436333, -49.281826

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Restaurante Anna & Anna

Restaurante que priveligia a gastronomia e produtores locais

Nossas acomodações

É possível escolher entre as diferentes categorias de apartamentos: Standard com ante-sala e sofá cama para acomodar uma terceira pessoa. E também o Studio, ideal para uma pessoa ou casal

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Mercure Curitiba Golden Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.073 comentários

Classificação no TripAdvisor  4.0/5  942 comentários

A Horible Holyday Time

Classificação TripAdvisor 2.0/5

andersys Avaliação certificada TripAdvisor

Greetings Guys, I hope everyone is feeling fine First of all I do like to stay in Accor hotels, but at this time it was just disgusting and shameful, the bathroom reeked of old urine, the pool was dirty around the edges and around it there was pure mold including on the white metallic roof, there was mold and paint flaking off and falling on the guests, I had to record those images and I intend to complain on social media about the lack of professionalism I observed at Accor facilities for the first time in years.

Dear guest, First of all, I would like to apologize about the problems with the cleaness of your bathroom. It isn't our normal service, so my sincery apologize about that. About the pool area, we are working to resolve this questions as soon as possible. We hope to have another opportunity to serve you in our hotel in the future. Best regards, Mariana Freitas General Manager

Comfortable stay but poor internet

Classificação TripAdvisor 3.0/5

senthilkumarg2014 Negócios - Avaliação certificada TripAdvisor

I stayed in room 607. Room is small? Spacious and good natural air as well as air conditioned in the bed room. Internet wifi was very poor..even after repeated complaints there was no change in wifi network.

Dear guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Curitiba Golden team

Nice & Fancy, good location, but missing some services

Classificação TripAdvisor 4.0/5

Carlos S Negócios - Avaliação certificada TripAdvisor

Used to be a frequent guest at this hotel years ago. Coming back, I've got the hotel with some of the old problems (hot water distribution is something poor), but with new ones (a terrible wi-fi, quite useless...)

Dear Carlos, Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regiane Romanini Deputy Manager Mercure Curitiba Golden

Nice hotel, nice location

Classificação TripAdvisor 5.0/5

MARCUSVBALMEIDA Couples - Avaliação certificada TripAdvisor

Nice location, near city center by walking distance, near bars and restaurants and malls. Nice hotel and friendly staff. The hotel has parking, gym, pool, restaurant and bar. Nice rooms, very clean with very good infrastructure.

Dear Marcus, We very much appreciate your comments regarding your stay at the Hotel Mercure Curitiba Golden Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regiane Romanini Deputy Manager Mercure Curitiba Golden

Nice location friendly staff

Classificação TripAdvisor 5.0/5

shawnhW9314BC Solo travel - Avaliação certificada TripAdvisor

The hotel is nice. The staff are friendly and ready to help. The breakfast is good and many items to choose from. I would stay here again next time. The rooms are quiet outside but you do hear inside noise.

Dear shawnhW9314BC, We very much appreciate your comments regarding your stay at the Mercure Curitiba Golden Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regiane Romanini Deputy Manager Mercure Curitiba Golden

Short stay and pleasant

Classificação TripAdvisor 5.0/5

Christian V Família - Avaliação certificada TripAdvisor

Staff is helpful and polite, I liked them. Wi-Fi is useless (2 Mbps speed). AC on the room is bad located. No AC on the living room. Cleaning was great. The good point is the staff and breakfast, the bad point is Wi-Fi and AC location.

Dear Christian V, Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regiane Romanini Deputy Manager Mercure Curitiba Golden

News!

Classificação TripAdvisor 4.0/5

mariaclaral2016 Família - Avaliação certificada TripAdvisor

The Hotels is very nice, the crew friendly and polite! I think the Hotel is a place to stay a fell days! Mercure Curitiba Golden is a very good place bacause of your location; you can go to many places by feet!

Dear Mariaclaral2016, We very much appreciate your comments regarding your stay at the Mercure Curitiba Golden Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regiane Romanini Deputy Manager Mercure Curitiba Golden

Do not consume refrigerator things...

Classificação TripAdvisor 3.0/5

teofiloamorim Negócios - Avaliação certificada TripAdvisor

It's a good hotel. Very well located. Room and bath clean. Breakfast is very good. Two things I did not liked: the noise overwindow and the prices of chocolates and water inside the refrigerator (three times over). Overall, good.

Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Silva Mercure Curitiba Golden

Well located

Classificação TripAdvisor 4.0/5

Larissa D Couples - Avaliação certificada TripAdvisor

The hotel Mercure Curitiba Golden is in a very nice place in Curitiba, near few restaurants, shoppings, in a nice neighborhood. The room is confortable, clean and the price is good. We enjoy the stay.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Silva Mercure Curitiba Golden

Great staff and attention

Classificação TripAdvisor 4.0/5

adpauling Família - Avaliação certificada TripAdvisor

The staff were great, nice, polite and pro active in different points. The hotel itself needs a refurbishing since the rooms are quite outdated but even though well maintained. The not so good side were the old thin towels and the lack of wine options even having the wine menu.

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Michelle Silva Mercure Curitiba Golden

Great Service

Classificação TripAdvisor 5.0/5

Ericoga Negócios - Avaliação certificada TripAdvisor

Very good hotel, good location and absolutely great service. Staff did everything they could to make my stay the best experience. I had to arrive earlier due to a meeting that was canceled and they made all they could to provide an earlier arrival. Fantastic experience.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Silva Mercure Curitiba Golden

Problem with payment receipt

Classificação TripAdvisor 3.0/5

Eduardo S Couples - Avaliação certificada TripAdvisor

I do NOT recommend this hotel. The payment system is antiquated and flawed. I had to prove a payment with receipt and through the bank as the hotel system did not recognize the payment by credit card automatically.

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Silva Mercure Curitiba Golden

Harri

Classificação TripAdvisor 3.0/5

harri_nasanen Negócios - Avaliação certificada TripAdvisor

Everything works and rooms are nice. Only problem is that WIFI is extremly slow. Otherwise good stay. Hotel has good location and everything is near. Good restaurants and shopping malls in walking distance.

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elen Candido Front Office Manager

Good Hotel

Classificação TripAdvisor 4.0/5

Pedrohcfurtado Friends getaway - Avaliação certificada TripAdvisor

Very good hotel with confortable bed, and bathroom. We were a group of 3 people and eveythig was realy good. The breakfast is expensive more than 30 reais. The location is good with many restaurants and supermarkets

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elen Candido Chefe de Recepção Mercure Curitiba Golden

Top Mercure Experience in Brazil

Classificação TripAdvisor 5.0/5

LuisMontreal Negócios - Avaliação certificada TripAdvisor

Definitely one of the better Mercure hotels in Southern Brazil. It has been obviously refurbished in the recent past and you can see it in the updated furnishings both in public areas as well as the rooms.

Thank you so much for the great feedback and we are delighted that you have enjoyed your stay with us. Warm regards and we look forward to welcoming you again in the near future. Camila Comelli

An excellent Mercure.

Classificação TripAdvisor 5.0/5

De018562 Família - Avaliação certificada TripAdvisor

It is a hotel that pleased us very much. Excellent, sweet and very courteous officials. The installations are the best and the services also, but the persons together did the great difference, surpassed our expectations, undoubtedly!

Thank you for your great review on your recent stay with us. I am delighted to know that so many aspects of your stay such as the friendly officials and all team contributed to your stay. Thank you once again and we look forward to welcoming you back in the future. Kind regards, Camila Comelli

What was that?

Classificação TripAdvisor 2.0/5

Stavros_Abib Família - Avaliação certificada TripAdvisor

We have travelled to Curitiba with our toddler and needed a quiet, comfortable, and spacefull hotel. Instead that we found a "rave party" at the same floor - someone with a lousy and loud music. So... we called the manager, but there was none. At the end we must called the police. Also, there was a lot of noise during the night, we just couldn't sleep (as our little one). DON'T GO TO THIS HOTEL.

Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camila Comelli

Good value for money

Classificação TripAdvisor 3.0/5

anniefim Couples - Avaliação certificada TripAdvisor

The hotel has a very good location, near downtown and Batel. Room is comfortable, but there were missing toilet items (or have you excluded body lotion from the ammenities?). Breakfast is very good, service is thoughtful. Pool area was messy, with few towels and dirty chairs.

Thank you for taking the time to tell us about your experience at Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem mentioned on your comments and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Camila Comelli Front desk Manager

Great choice in Curitiba!

Classificação TripAdvisor 5.0/5

Marcelo E Família - Avaliação certificada TripAdvisor

Good place to relax and travel with family. The hotel has a great inside architecture (with a panoramic lift) and the rooms are very comfortable. The crew is very kindful. The pillows are not that comfortable.

Dear guest, Thank you for your feedback, I'm glad you had a good visit to Curitiba. I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again soon. Kind regards, Camila Comelli

weekend couple

Classificação TripAdvisor 5.0/5

batistaprojetos2013 Couples - Avaliação certificada TripAdvisor

We´re an excellent weekend in this hotel. There´s all you need near the hotel, restaurants, shopping centers. You could visit all by foot. The weekend's prices is perfect for don't want to spend a lot. The crew is amazing and really knows the city for shows the touristic points.

Thank you for sharing your experience. It is always a pleasure to receive positive feedback regards our location and our team members. The hotel is going through a few renovations; we are refurbishing the bar and the restaurant at the moment. We hope you have the opportunity to try our newly renovated restaurant. Kind regards, Camila Comelli

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