Novotel Brussels City Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 598

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Novotel Brussels City Centre - Image 1
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Novotel Brussels City Centre - Image 3
Novotel Brussels City Centre - Image 4
Rue de la Vierge Noire 32, 1000 BRUKSELA, Belgia

Opis

O hotelu

  • Lokalizacja w centrum miasta

  • Z certyfikatem Green Key.

  • Bezpośredni dostęp do metra De Brouckère

  • Darmowe i szybkie Wi‑Fi

  • Stylowy GourmetBar, 11 modułowych, jasnych sal konferencyjnych

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUKSELA
Belgia

Pozycja GPS:50.850937, 4.350372

Telefon
Faks +32 2 505 50 00

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

GOURMETBAR

Nasze menu jest równie różnorodne, co samo miasto. Zapraszamy na sezonowe propozycje, międzynarodowe klasyki, potrawy regionalne i specjalne lokalne napoje.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 598

Ocena TripAdvisor  4.2/5  Liczba opinii: 3 811

Certyfikat Doskonałości 2025

Hotel with Surprises

Ocena na stronie TripAdvisor 3.0/5

Alexey M Opinia zatwierdzona w TripAdvisor

Dear Alexey, Thank you for taking the time to share your review. We are pleased that you found our staff friendly and our location convenient for your needs. It is also gratifying to know our commitment to cleanliness met your expectations. However, we are concerned to hear about the issues you encountered during your stay. We apologize for the condition of the room and the bathroom which fell short of our high standards. Furthermore, we regret that the windows were not as pristine as they should be, which prevented you from fully enjoying the view. We also understand the importance of privacy and are disheartened to learn about the disturbance despite the 'do not disturb' sign. Additionally, we take the mishandling of your personal data very seriously and are sincerely sorry for this oversight. We will reinforce our procedures to ensure such an incident does not recur. Finally, we are delighted that you enjoyed the wide selection of our breakfast offerings. Our team strives to provide a diverse and satisfying breakfast experience, and your patience during busy times is much appreciated. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Great location and a decent hotel

Ocena na stronie TripAdvisor 3.0/5

Kevin G C Opinia zatwierdzona w TripAdvisor

Dear Kevin, Thank you for taking the time to share your review. We are pleased that you found our location to be great, ideally situated in the heart of Brussels with easy access to local attractions and public transport. However, we regret to hear about the challenges you encountered during your stay. We understand the importance of accessibility and comfort for all our guests, and it is concerning to hear that the sink and mirror did not meet your needs and that the bar beside the toilet was not securely fastened. We also apologize for any inconvenience caused by the unavailability of our bar for lunch on the Sunday of your stay. Your comfort and satisfaction are our top priorities, and we value your suggestions as they help us enhance our services. We hope you were able to appreciate the full range of amenities available at Novotel Brussels City Centre, such as our heated indoor pool, fitness room, and the gourmet bar with its terrace, which is a delightful place to relax in the summertime. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

A 2-Star Room in a 4-Star Hotel! So disappointed!!

Ocena na stronie TripAdvisor 2.0/5

Ronny V Opinia zatwierdzona w TripAdvisor

Dear Ronny, Thank you for taking the time to share your review. We are truly disheartened to read about the issues you encountered during your stay. The condition of the room you describe does not reflect the high standards we strive for. Our rooms, including the deluxe family rooms, typically offer comfort and modern amenities, and we regret that this was not your experience. Regarding the bathroom amenities, we usually ensure that all items are replenished and in perfect working order. We apologize for the oversight with the soap dispenser and the water temperature. Furthermore, we understand your disappointment with the minibar and television facilities. Our executive rooms come equipped with a filled minibar, and we're sorry this was not the case for you. The bed size in our rooms is indeed queen size as mentioned on our website, and we apologize for any confusion regarding this. Our swimming pool is a jet-stream pool designed for relaxation and might seem compact when expecting a larger facility. We apologize if this was not clearly communicated or if it did not meet your expectations. Lastly, the issues with the check-out process and the invoice you received are concerning, and we are reviewing this internally to ensure accuracy and efficiency for our guests. We sincerely apologize for the shortcomings you faced and for not providing the value you rightfully expected for the rate paid. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Excellent location and a great stay in Brussels!!

Ocena na stronie TripAdvisor 5.0/5

Tourist14705610635 Friends getaway - Opinia zatwierdzona w TripAdvisor

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that your stay with us was so enjoyable. We are delighted that you appreciated the unexpected upgrade to our executive suites, along with the luxurious Ritual cosmetics and the well-stocked minibar. It is great to know that our fitness facilities met your needs, and that the swimming pool was a hit with the younger guests. Moreover, we are pleased that our Gourmet Bar's offerings and the service provided by our staff enhanced your dining experience. Finally, your recognition of our prime location, close to Brussels Central train station and numerous attractions, is much appreciated. We are proud to offer convenience for those looking to explore the city and beyond. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Always a nice stay

Ocena na stronie TripAdvisor 5.0/5

maithecampbell Rodziny - Opinia zatwierdzona w TripAdvisor

Dear Campbell, Thank you for taking the time to share your review. We're thrilled to hear that your stay with us was enjoyable overall. We are delighted that you appreciated the cleanliness, rapid room service, and the diligent efforts of our cleaning staff to ensure a comfortable stay for you. Our central location certainly makes it convenient for guests to explore the city and visit attractions such as the Rooftop and Banksy Museum. However, we regret to hear about your experience with the swimming pool's temperature not being warm enough. We understand how this can impact your relaxation time, and we apologize for any discomfort this may have caused. Nonetheless, we're pleased that you found the hotel's location to be ideal, allowing for easy access to many city attractions and conveniences, including nearby parking options, even though the hotel does not provide private parking facilities. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 116 Liczba opinii 9.6/10 Lokalizacja
  • 2 175 Liczba opinii 7.6/10 Pokój
  • 1 956 Liczba opinii 8.7/10 Obsługa
  • 27 Liczba opinii 7.3/10 Internet
  • 1 063 Liczba opinii 8.2/10 Śniadanie
  • 840 Liczba opinii 7.8/10 Czystość
  • 368 Liczba opinii 6.7/10 basen
  • 225 Liczba opinii 6.8/10 Strefa wellness

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