Novotel Brussels City Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 510

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Rue de la Vierge Noire 32, 1000 BRUKSELA, Belgia

Opis

O hotelu

  • Lokalizacja w centrum miasta

  • Z certyfikatem Green Key.

  • Bezpośredni dostęp do metra De Brouckère

  • Darmowe i szybkie Wi‑Fi

  • Stylowy GourmetBar, 11 modułowych, jasnych sal konferencyjnych

Nasze pokoje

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Lokalizacja hotelu

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUKSELA
Belgia

Pozycja GPS:50.850937, 4.350372

Telefon
Faks +32 2 505 50 00

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

GOURMETBAR

Nasze menu jest równie różnorodne, co samo miasto. Zapraszamy na sezonowe propozycje, międzynarodowe klasyki, potrawy regionalne i specjalne lokalne napoje.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 510

Ocena TripAdvisor  4.2/5  Liczba opinii: 3 836

Certyfikat Doskonałości 2025

BEDBUGS

Ocena na stronie TripAdvisor 1.0/5

LuisLoorNYC Opinia zatwierdzona w TripAdvisor

The room has BEDBUGS, I woke up with lots of bites in my back, I check out that moment and show concierge a picture of my back, she responded it might be BedBugs like it’s something común in that hotel and they won’t offer me any compensation I spend $850 for 1 night which in Europe it’s a outrageous! do not stay in this hotel!

Dear Guest, Thank you for informing us of your concerns during your stay. Immediately after you reported the issue, the room was thoroughly inspected by our housekeeping and technical teams. No evidence of bedbugs or any other pests was found, neither in the room nor in surrounding rooms. As a precautionary measure, the room was nevertheless taken out of service and checked again, in line with our internal procedures. We would also like to clarify that we do not understand the amount you mention, as our billing records show that the total paid for your stay was €264,47, which is significantly lower than the figure stated in your review. We regret that you experienced discomfort. However, based on the inspections carried out, we cannot confirm the presence of bedbugs, nor the statements made online. Posting or threatening to post damaging reviews that contain incorrect information does not reflect the facts established during and after your stay. Regards, Marc UYTTERHOEVEN, General Manager

Family christmas markets

Ocena na stronie TripAdvisor 4.0/5

Richard S Opinia zatwierdzona w TripAdvisor

Fantastic hotel and we had a great family room which was comfortable and peaceful . Ideally situated for the Christmas markets and for sightseeing. The staff at reception were very friendly and attentive and I would recommend this hotel in Brussels . The only thing that stops me awarding 5stars was the cost if breakfast. 26 euros each meant 104 euros for our family of four per morning was something we simply couldn't afford so we had to eat out in the morning. Apart from this we all loved the hotel,well done novatel

Dear Richard, We appreciate the time you have taken to share your feedback. We’re delighted that your family enjoyed the comfort of our spacious rooms and the tranquility of your stay. Our team takes great pride in creating a welcoming environment for families, and it’s wonderful to hear this contributed to your positive memories. That said, we regret that the breakfast pricing affected your plans. While we aim to offer a varied buffet with local and international options, we also provide an express breakfast for guests seeking lighter choices at a reduced rate. Additionally, we'd like to highlight that breakfast for kids up to 16 years old are free of charge, which could have potentially reduced the cost for your family. On a positive note, we’re thrilled our central location made exploring Brussels’ festive markets so convenient for your family. Our reception colleagues appreciate your kind words and send their warmest regards. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Ocena klientów 4.0/5

Agnieszka M. Rodziny - Opinie potwierdzone ALL

Hotel jest w samym centrum Brukseli. Bardzo dobra lokalizacja dla zwiedzających zabytkowa część miast. Metro za rogiem. Hotel czysty, cichy, bezpieczny.

Szanowna Agnieszko, Dziękujemy za podzielenie się z nami Pani doświadczeniami w Novotel Brussels City Centre. Cieszymy się, że nasza lokalizacja ułatwiła Pani zwiedzanie zabytkowej części miasta. Doceniamy również Pani uznanie dla czystości, komfortu, ciszy i bezpieczeństwa podczas pobytu. Mamy nadzieję, że odwiedzi nas Pani ponownie podczas kolejnych podróży do Brukseli. Z wyrazami szacunku, Marc UYTTERHOEVEN, General Manager

Great Loacation

Ocena na stronie TripAdvisor 4.0/5

AT226677 Opinia zatwierdzona w TripAdvisor

The location of this hotel is excellent. So close to walk for shopping, grand place and lots of restaurants. Saint Katherine metro just a few minutes walk away. We walked when arriving from central station and took just over 10 minutes. Reception friendly and an easy check in. Hotel is very clean. The rooms are very spacious and had a comfortable sleep each night. Fridge in the room but no spoons. Only issue was the dated TV, the HDMI/USB slots in the wall were loose didn't work. Checked previous reviews and this has been mentioned before but clealy not been addressed by the hotel. Would stay here again.

Dear Guest, Thank you for this review. We are delighted you found our reception team welcoming and appreciated the seamless check-in process. Our dedicated staff takes great pride in maintaining high hygiene standards across all areas. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We take note of your comments and will share them internally. Nonetheless, we are thrilled you enjoyed our central position near Saint Katherine metro and had restful nights in our comfortable bedding. We look forward to welcoming you back on a future visit. Best wishes, Marc UYTTERHOEVEN, General Manager

Fabulous hotel all that you could want

Ocena na stronie TripAdvisor 5.0/5

Katrina T Rodziny - Opinia zatwierdzona w TripAdvisor

From the moment we got here we were treated with kindness and nothing is too much trouble. We stayed in an executive room which when we go to the hotel was ready which was a bonus! We used the pool once which was really relaxing, towels are there for you to use it was clean and tidy. The hotel is located on a side street close to everything you can walk to all the attractions, lots of bars and restaurants near by. The kind hotel receptionist gave us a map and pointed out helpful ideas. I honestly can’t say anything negative about this hotel the staff are all welcoming and helpful and the hotel was clean and felt almost new.

Dear Katrina, Thank you for such a positive review of your stay. It’s wonderful to hear your stay at Novotel Brussels City Centre met all expectations. We’re delighted our team’s warm welcome made your arrival smooth, and that your executive room was prepared for immediate relaxation. Our heated indoor pool’s cleanliness and tranquil atmosphere aim to provide exactly the kind of respite you described. Situated steps from Saint Catherine’s Square, we’re pleased our central location let you explore Brussels’ landmarks effortlessly. Our reception colleagues take pride in offering personalized maps to help guests discover hidden gems like the Comic Strip Center you might’ve visited. Knowing you found every team member welcoming and our facilities well-maintained truly motivates us. Your kind words about the spotless environment reflect our daily commitment to high standards through thorough cleaning protocols. We look forward to the pleasure of seeing you again in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 182 Liczba opinii 9.5/10 Lokalizacja
  • 2 223 Liczba opinii 7.7/10 Pokój
  • 2 023 Liczba opinii 8.6/10 Obsługa
  • 31 Liczba opinii 7.4/10 Internet
  • 1 042 Liczba opinii 8.1/10 Śniadanie
  • 881 Liczba opinii 8.1/10 Czystość
  • 71 Liczba opinii 9.2/10 Napoje

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