Mercure Sydney bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 8.285 ulasan

Mercure Sydney - Image 1
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Deskripsi

Keistimewaan hotel

  • Bisa berjalan kaki ke Stasiun Pusat, Darling Harbour, Chinatown, ICC

  • 9 ruang acara yang terang.

  • Bersantap di Platform 818, Terrace on Two, dan Eve's Bar

  • Kolam renang dalam-ruang, sauna, dan gym

  • 517 kamar dan suite yang modern dan menawan.

Akomodasi kami

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Lokasi hotel

Mercure Sydney

818-820 George Street, NSW
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Platform 818

Restoran kami bernuansa santai dengan tema rustic, dan telah memenangkan penghargaan. Ideal untuk orang yang mencari petualangan baru dan waktu yang hebat. Rasakan sentuhan modern pada hidangan klasik Australia yang dibuat dengan bahan lokal dan inovatif.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  8.285 ulasan

Peringkat TripAdvisor  4.0/5  5.828 ulasan

Lokasi strategis n bagus pelayanannya

Catatan tamu Avis 4.0/5

Anonim Bisnis - Ulasan terverifikasi ALL

Kami ber 3 saat itu datang untuk check-in sebelum jam 12.00 dan langsung dapat 2 kamar. 1 kamar nya menunggu 30 menit kemudian. Terima kasih.

Dear Guest Thank you for taking the time to share your positive experience. We hope to see you again very soon. Kind regards, Ben Murphy General Manager Mercure Sydney

Great but a bit aged

Catatan Tripadvisor 3.0/5

waynetJ7199XP Solo travel - Ulasan TripAdvisor tersertifikasi

Nice location, great breakfast selection and quality. Rooms and carpets looking bit worn now. Tray from meal service remained outside room a great deal of time after this complete causing a hazard. For a premium hotel a little more maybe expected

Dear WaynetJ7199XP Thank you for taking the time to share your experience and feedback. We hope to see you again one day. Kind regards, Ben Murphy General Manager Mercure Sydney

Avoid! Much better places to stay

Catatan Tripadvisor 2.0/5

TrekStars Ulasan TripAdvisor tersertifikasi

Unfortunately, The Mercure is very run down despite an apparent renovation in recent years. Upon entering the corridors, the tatty carpet and marked walls just confirm that this hotel has much room for improvement. The rooms are small and dark with small windows and no view. I didn't take my shoes off because I was nervous about what was on the worn out carpet. Toiletries are very basic. Just a communal pump pack of shower gel, shampoo, and conditioner. Plus one shower cap (not great in a twin room). The tissue box was almost empty and there was only one face washer (again for a twin room?). No robe, slippers, mini bar, coffee maker, bottled water or any other small luxuries. I emailed the hotel a few days before arrival about a specific request. I didn't receive a reply and the request wasn't addressed. I emailed after departing about an error with the invoice. Again, no reply after several days and when I rang I also didn't receive an answer. Communication is dismal. The pool is accessed via a dingy stairwell and it's very small, dark and underwhelming. My children took one look and were ready to leave! We ordered a range of meals from room service and it was average at best. Should have got Uber Eats. Obviously, the location opposite Central station and near Woollies is a plus. The check in staff and concierge were polite and friendly but I would never stay here again.

Dear TrekStars Thank you for taking the time to tell us about your stay at Mercure Sydney. I appreciate you sharing your feedback and I am sorry that our product and your overall experience did not meet your expectations; please allow me to apologise for this. Kind regards, Ben Murphy General Manager Mercure Sydney

According to members and family’s don’t bother here

Catatan Tripadvisor 1.0/5

tinaw513 Keluarga - Ulasan TripAdvisor tersertifikasi

As a loyal platinum Accor member you could not have been treated any worse . I booked 2 rooms . As is normal a hotel person phoned me the day before gave our floor etc and I was assured rooms were really close as I am disable so this is important . They explained they would try early check in . On arrival rooms not ready but no problem when I returned at 2 only 1 ready still not a problem but by 3.20 I was now getting annoyed. Then when we finally got the room it was at the other end of the hotel. Our floor had gone from floor 10 to floor 5 . This was really not acceptable when you book 2 rooms with children involved you expect them to at least be close. I also had a 3 rd room which I accepted without problem on another floor but really is it to much to ask?? Apparently at this hotel yes. I have heard on Accor sites how loyal customers are being treated by Mercure so I went in expecting nothing but I did not expect a basic thing like rooms being close to be a problem. I can’t even give advice for other as what you are told on the phone the day before you can’t believe. To be told we are full sorry and short of staff really doesn’t cut it.

Dear tinaw513 Thank you for taking the time to tell us about your stay at Mercure Sydney. I appreciate you sharing your feedback and the time you took discussing this with us directly. We hope to have the opportunity to welcome you and your family again one day. Kind regards, Ben Murphy General Manager Mercure Sydney

Great location and Hotel

Catatan Tripadvisor 4.0/5

sharyn b Keluarga - Ulasan TripAdvisor tersertifikasi

Great location, easy quick check in and check out. Would highly recommend for public transport to get around to see the sites of Sydney Close to Chinatown, SCG for cricket or football and trains to wherever you want to go. Walking distance to light rail, trains and bus terminal at your doorstop.

Dear Sharyn b Thank you for taking the time to share your experience. We are glad that you enjoyed your stay and our convenient location. We hope to see you again very soon. Kind regards, Ben Murphy General Manager Mercure Sydney

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 4.348 ulasan 9.6/10 Lokasi
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  • 4.755 ulasan 8.2/10 Pelayanan
  • 93 ulasan 6.9/10 Internet
  • 2.468 ulasan 5.9/10 Kebersihan
  • 2.292 ulasan 5.1/10 Kenyamanan
  • 1.612 ulasan 8.3/10 Sarapan

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