مركيور Mercure سيدني 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 8,953 أراء

نضمن لكأفضل سعر
مركيور Mercure سيدني - Image 1
مركيور Mercure سيدني - Image 2
مركيور Mercure سيدني - Image 3
مركيور Mercure سيدني - Image 4
818-820 George Street, NSW, 2000 سيدني, أستراليا

الوصف

خدمات الفندق الإضافية

  • سر إلى المحطة المركزية وميناء دارلينغ هاربور والحي الصيني ومركز التجارة الدولي

  • 9 قاعات مناسبات مليئة بالضوء.

  • تناول العشاء في مطعم منصة 818 وفي Terrace on Two وبار رأس السنة

  • حوض سباحة وساونا وجيم داخل الفندق

  • 517 غرفة وجناحًا عصريًا وأنيقًا.

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موقع الفندق

مركيور Mercure سيدني

818-820 George Street, NSW
2000 سيدني
أستراليا

نظام تحديد المواقع العالمي (GPS):-33.883942, 151.20282

الهاتف
فاكس +61 2 9217 6888

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Platform 818

يتميز مطعمنا الحائز على جوائز بأجواء مريحة وريفية، وفي الوقت نفسه أنيقة. إنه مثالي للأشخاص الذين يبحثون عن أوقات رائعة ومغامرات جديدة. استمتع بالأطباق الأسترالية الكلاسيكية العصرية المصنوعة من المكونات المحلية والأطباق المبتكرة.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  8,953 أراء

تقييم TripAdvisor  4.0/5  5,874 أراء

Disappointment, definitely not a 4-star stay

ملاحظة Tripadvisor 1.0/5

Jen S تقييم TripAdvisor المعتمد

We chose the Mercure Sydney based on its strong online reviews and because we wanted at least a 4-star hotel. Unfortunately, our stay was a major disappointment from the moment we entered the room. The carpet was dirty, the bathroom felt very outdated, and there were no basic amenities provided—no toilet amenities, bottled water, or even coffee and tea. I had to call the front desk to request slippers and extra towels. To make matters worse, water backed up from the shower drain. As an exhausted parent traveling with young children after a long flight, the last thing I wanted was to keep calling or packing up to move rooms. Many of these issues were basic expectations for a hotel of this standard. The lifts were extremely slow and it felt like only two were operating, which added to the frustration. Breakfast had a decent selection, but the service was disappointing. I repeatedly had to ask for help getting water, as I couldn’t leave my young children unattended. I was told multiple times that water was available at the buffet, but since we were seated at the far end of the hall, it wasn’t safe to leave them alone. Eventually, someone assisted me after I asked several staff members. Overall, this stay fell far below expectations. I would not stay here again. I could have spent more on another hotel, but chose Mercure expecting reliable quality—sadly, that was not the case.

Dear P3638DLjens, Thank you for sharing your feedback regarding your recent stay at Mercure Sydney. I regret that your experience did not meet your expectations, particularly in relation to room condition and service. Your comments will be reviewed, as we strive to maintain our standards. I appreciate your insights on breakfast service, and I will ensure they are discussed with our Team. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Good hotel but cockroach in breakfast self-serve area not a good look

ملاحظة Tripadvisor 4.0/5

OzjohnBrisbane تقييم TripAdvisor المعتمد

This is a well-located property conveniently close to Sydney Central Station. I have stayed there several times in recent years and the room and breakfast standards have always been good. I particularly like the 6.30 am start for breakfast - seven days a week. Staff service was of a high standard although I note self-serve check-in has been introduced which, while not bothering me, may not be everyone's preference. However,during my recent stay at this property I was dismayed to see a cockroach on the floor of the self-serve breakfast area on one morning and one again the next morning near the coffee machine. I was also surprised to find a hole in the bottom of my bed sheet. These may be little issues in themselves but they could point to wider neglect of the property.

Dear OzjohnBrisbane, Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and breakfast service. We take cleanliness very seriously and will ensure your concerns are addressed with our team to uphold our standards. Your observations regarding the bed sheet have also been noted. We value your loyalty and hope to provide an even better experience on your next visit. Kind regards, Ben Murphy Portfolio General Manager Mercure Sydney and Ibis Sydney World Square

Perfect

ملاحظة Tripadvisor 5.0/5

adip963 تقييم TripAdvisor المعتمد

This is a good hotel. I chose it because its location near the central station is perfect. You can reach the central station by train in 30 minutes from the airport, directly. There are also restaurants around the hotel. The staff was very helpful, and breakfast was good.

Dear Adip963 Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, staff service, and breakfast met your expectations. Your feedback is invaluable to us as we strive to provide a memorable experience for all our guests. Kind regards, Ben Murphy General Manager Mercure Sydney

Lovely

ملاحظة Tripadvisor 5.0/5

RaeC48 تقييم TripAdvisor المعتمد

Greeted with a friendly smile and efficient check in. The room was perfect and the location great! Found a little street two blocks away that had plenty restaurants to find whatever you wanted to eat

Dear RaeC48 Thank you for your kind words regarding your recent stay. We are delighted to hear that our location and the friendly service our Team provided. We hope to welcome you again very soon. Kind regards, Ben Murphy General Manager Mercure Sydney

Not what I expected after reviewing TripAdvisor reviews.

ملاحظة Tripadvisor 2.0/5

ehmar219 تقييم TripAdvisor المعتمد

This is the first time I’ve been misled by TripAdvisor reviews, and I feel compelled to leave my observations. First, the rooms are not terribly clean: unclean corners/edges, some small bugs crawling in the bathroom when I first arrived, and marks on the walls, . Second, the fitness center was small for the size of the hotel, but could be fine if the equipment was all functioning. In the six nights I was there, only one bike and one treadmill were fully functional. The existence of a fitness center in the hotel is one of the factors I use for selecting a hotel for a longer stay. Third, when I checked in, the staff person incorrectly told me I don’t need to sign up for breakfast beforehand to get a discount because of my membership status. Luckily the error of this information was caught mid week and corrected by the hotel after I took the time to explain to two staffers what happened. Overall, with the number of great hotels in the area, seeing how convenient the tram system is, and what I’m looking for, I would’ve picked a different one with 20/20 hindsight. This is not what I would expect for a four star hotel.

Dear ElainenG6569IS, Thank you for sharing your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations, particularly concerning cleanliness and the fitness center's functionality. Your comments regarding staff communication will be addressed to enhance our service. We appreciate your insights, which are invaluable for our continuous improvement. Kind regards, Ben Murphy General Manager Mercure Sydney

بالاشتراك مع TripAdvisor

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جميع فنادقنا في سيدني

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.