Out of 3 elevators only 2 are working. I am in the 12th floor, took the elevetor at 10:00am and got it at 10:35am. Even at night you have to queue to go up for at least 10mins. Another problem we had is the elevator going to the under ground parking. The usual it is not working.

+ve: clean room, efficient and polite reception staff, just about the only non-5 star hotel room available in Paris for my dates. -ve: very small & very basic, extremely expensive, basic breakfast, lifts that were completely unable to cope with the demand, wrong side of the Peripherique

I am not exaggerating when I say that we were highly disappointed and felt DEPRESSED when we steeped in the lobby leading to the room it smelled like an Indian kitchen and felt really depressed when we open the door to the room , my daughter almost cried and I fel chlotsterphbic as the Room photographs were misleading , it was a very “TINY” room and even more tiny toilet! There were no amenities in the room accept for a TV. We did not have enough space to even store or put down our suit cases . What’s worse was that tthe he carpet was filthy and stained and we did feel comfortable to move around without wearing shoes. I am only 5’ 7” inch tall with a small frame and yet sitting on the toilet my knees were very close to the toilet door , which by the was was badly water damaged at the bottom . The worst part was when I walked into the very small standup shower , while I was taking my shower I noticed the shower water was not draining and my feet were submerged in the water and my body soap I quickly finished my shower before the water overflowed out side of the shower floor . Once I stepped out it took a good 15 minutes for the water to drain leaving my floor dirty. I have never been in a hotel so bad , the hotel is very far from the city attractions and located in a low income neighborhood . The web site photo of the hotel does not justify how bad it actually looked in person. What’s worse was this one hotel had two standards 1 Hotel ibis and the other Hotel ibis budget and when I asked I was informed that up to 5 floors it is known as a Hotel ibis budget and over 5 floors it is known as Hotel ibis de Montruel . The room window was like a window in a storage room , it was not your regular hotel window , standing up the window started as high as to my shoulders , it was about 18 inch wide and and close to 7 feet wide so you can guess it felt like we were ina jails cell. I have taken photographs of the bath tub standing water with my feet submerged in the water waste and the ever so tiny room where two persons cannot pass side by side and the room smelled old. The hotel should have NO stars . The Mercedes shuttle driver who picked us up had quickly left the neighborhood after dropping us . Even the room entry and toilet door was about 24 inch wide approximately . It was too late for us to change the hotel . The first night in the rom was depressing and we did not feel like coming back to the hotel at the end of each day. I feel WE SHOULD be given a REFUND.

Well firstly, the layout of this hotel is very confusing as it shares its reception area, night-time entrance and breakfast area with the Ibis Budget hotel. Then the second confusing issue was that, having chosen something at 6pm from the 24/7 menu, I was told the kitchen wasn't open. The only compensating issue was the price for this hotel - it was about the most reasonably priced in its bracket.

Horrible service. Initially gave me the key to someone else’s room, no apology. Had a pass delivered to the hotel before I arrived as we only had 2 days in Paris. They insisted they never recieved it, wasted 3 hours going to the tourist office and back- the manager had it on his desk. No compensation for wasted time. Rooms are horriblly dated, water stains everywhere and only 1 power point.

Hotel is very easy to find. Staff was friendly and spoke English. Overal the room was great, however when I first came into the room I could smell that the previous guest had been smoking in the room (but that's not the hotel's fault). Also the shower was broken, but they fixed it immediately after I told the reception. But in general I had a good experience.

The location is not so good because in week is a market in front, but if is close to metro station and near Carrefour. The room was clean and the personal was nice. The room is a bit small. View to Eiffel tower

If you like small smelly places with carpet hardened from decades of unknown spilled substances than you will love this Ibis. My wife and I were completely shocked at the lack of any regard for 'standards' that we ever thought the Ibis brand provided. This place should be shut down for a complete renovation or at least they shouldn't charge people to stay in un-renovated rooms. The top 3 floors have been renovated and are still small (typical) but at least 'new' and 'clean' a far cry from the smelly holes-called rooms in the lower floors. Please, please if you book this hotel call in advance and demand a room in either floors 12, 14, or 15. Do not accept a room on any other floor. I warn you. The plus is most of the staff understand that the hotel is awful and some seemed embarrassed about its state. The staff were mostly helpful.

Average hotel Nothing special, a box room with not much space. Not many channels on the TV, and no subtitles in other languages either. The view was nice, but you couldn’t see much from the room as we were in a back room.

I had the very unpleasant experience after a 12 hours flight to be received by the night team of your IBIS Paris requesting for original ID and original Credit Card from which the payment has been done online. Not having those documents on me as left in my bag, I had to go back home (30 minutes) to get the documents as the local crew didn't allow to wait the next day. I understand the process but the attitude of the personnel was horrible and even over the top regarding the time and situation. They didn't propose any alternative and even laughed at me when I told them I didn't have time to read my emails. Nothing to say about the Hotel itself but this welcome package was the worst I had from your group since a few years.

Wouldnt stay here again, cuboard as a bathroom, booked a double, got a twin - no urgency from staff to change this, ended up with the same room until check out. Kept being asked to speak to manager; and ofcourse the manager was never in. The bathroom tray over filled with water and again no one came to fix it even! dirty limescale on the walls. And the irony of all.. we had a leaflet saying 'we have 15 mins to sort your problem, or your our guest' but no we still very much paid! 1 extra point only for beds - atleast they were comfy! Never again!

The receptionists were not helpful at all, and the temperature was cold in the room (no heating in April, nobody could bring me an extra blanket). The elevators are slow. I would definitely not recommend this hotel!

Nice hotel with the new Ibis design. easy access by car and very nice parking facilities. Chopping center with Carrefour market just round the corner and the Metro station is just on the other side of the roundabout.

New décor, comfortable beds; can never work out what if any welcome drink I'm entitled to as an Accor silver member; wasn't offered one on this occasion. Bed comfortable; very warm duvet! Shower good.

Hello, I am very glad with this hotel in Paris. The room was new, on the 15th floor, where we observed the Eiffel Tower from the hall next to the elevator. The room was perfect, the only thing was that the window didn't open, and the desire of fresh air (as much as it is possible in Paris) was enormous... Thank you for this stay!