Novotel Swan Valley Vines Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 219

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Novotel Swan Valley Vines Resort - Image 1
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Novotel Swan Valley Vines Resort - Image 4
Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, Australia

Opis

O hotelu

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • 18-hole golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

Nasze pokoje

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Lokalizacja hotelu

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

Pozycja GPS:-31.766073, 116.00593

Telefon
Faks +61 8 9297 3333

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 219

Ocena TripAdvisor  3.6/5  Liczba opinii: 1 205

Not great

Ocena na stronie TripAdvisor 2.0/5

Sara S Opinia zatwierdzona w TripAdvisor

On arrival if our room and entering it smelt like drains so we opened all the doors to let air in the smell did go after a few hours the air conditioning unit constantly drips water so you can’t use it at night as the noise is annoying withe drip Steak sandwich we ordered in the bar was $33 the steak was all fat so the most of my sandwich was lettuce cheese and tomato a total waste of money sat on the balcony and a rat ran down the wall so we came inside all through the night we kept hearing noises in the roof along with our neighbours arguing On the plus side the views onto the greens watching kangaroos is nice the rooms are spacious and clean

Bonus

Ocena na stronie TripAdvisor 4.0/5

Jacqui J Opinia zatwierdzona w TripAdvisor

I actually got upgraded to an Apartment with two bedrooms! Watching the Kangaroos on the green and the ducks come up to meet us. It was a lovely atmosphere. My young people enjoyed their stay and the breakfast was nice.

Worth the stay

Ocena na stronie TripAdvisor 5.0/5

Excursion30796829149 Opinia zatwierdzona w TripAdvisor

Well-appointed room, modern styling, mini bar, coffee/tea making facility. Our room backed onto the golf course along with the roo's and colorful birds in the evening. Bit of a maze getting to reception. Restaurant was closed for renovation but could order the menu at the cafe/bar, food was ok but overpriced, in my opinion

Absolutely horrendous and would not recommend it to anyone. The staff needs proper training to serve customers.

Ocena na stronie TripAdvisor 1.0/5

Westybesty Opinia zatwierdzona w TripAdvisor

This place is very poor at customer service. The vines cafe & bar staff are rude and lack basic customer service etiquette.

Rude and unprofessional staffs

Ocena na stronie TripAdvisor 1.0/5

Pritula G Opinia zatwierdzona w TripAdvisor

I was deeply disappointed with my recent experience at The Vines Resort. While walking with my baby in a stroller, a staff member from the buggy team approached me in an extremely inappropriate and distressing manner. Instead of politely explaining safety concerns, I was told that my baby “could be killed.” This is a completely unacceptable way to speak to any parent or guest. Safety advice is important, but it can and should be delivered with respect and sensitivity. The language used was unnecessarily harsh, confrontational, and left me feeling shaken rather than cared for. For a resort that promotes itself as family-friendly, this experience showed a complete lack of professionalism and compassion. I will not be recommending this place to friends or family, and I hope management takes serious steps to retrain staff on how to communicate with guests.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 209 Liczba opinii 8.6/10 Lokalizacja
  • 568 Liczba opinii 7.6/10 Pokój
  • 358 Liczba opinii 6.4/10 Obsługa
  • 42 Liczba opinii 1.4/10 Internet
  • 242 Liczba opinii 7.5/10 Udogodnienia
  • 206 Liczba opinii 4.1/10 Jedzenie
  • 203 Liczba opinii 6.5/10 Czystość
  • 126 Liczba opinii 6.9/10 Śniadanie

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