Novotel Perth Murray Street 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 764

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388 Murray, Street, 6000 PERTH, Australia

Opis

O hotelu

  • Outdoor heated swimming pool & 24-hour gym

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district

  • Enjoy buffet breakfast at Miss Mi restaurant

  • Accommodation and breakfast are free for children

  • Award-winning Keishi Day Spa

Nasze pokoje

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Lokalizacja hotelu

Novotel Perth Murray Street

388 Murray, Street
6000 PERTH
Australia

Pozycja GPS:-31.95098, 115.85477

Telefon
Faks +61 8 6317 9358

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 764

Ocena TripAdvisor  3.5/5  Liczba opinii: 131

Perfect Location, Fabulous Service, Restaurant and Reception Team

Ocena na stronie TripAdvisor 5.0/5

Helen S Couples - Opinia zatwierdzona w TripAdvisor

Once again, we found Novotel Murray Street Perth to be the best accommodation option for us. We were in Perth to attend our Grandson’s marriage and found the location perfect for our requirements and we most definitely recommend the food and menus at their Miss Mi Restaurant , whether it be for breakfast or dinner, both very highly recommended. The whole Team including housekeeping and reception offer efficient and fabulous service.

2 nights at the Novotel Mid Week

Ocena na stronie TripAdvisor 4.0/5

seimonau Opinia zatwierdzona w TripAdvisor

We booked the Novotel Murray street for 2 nights while I was attending a conference (20th and 21st Nov). Check in was distracted due to the fire service being present. We had booked a Suite with inclusions such as free non alcoholic mini bar and fruit Basket etc: We are Accor Platinum Members. Arrived in the room to find nothing there. Raised this with front office the next morning and was told they would ensure that the concierge would get to the room by midday. ! I then said we would be checking out after breakfast the next morning. The Platinum Amenities were delivered ( A bottle of De Bortoli Legacy red : really cheap fare when Margaret River is around the corner) was disappointing. We left this and a whole bunch of Allens snakes and lollies in the room ! The Breakfast was good with excellent quality ingredients. The Service was quite underwhelming : The chef would call out " Service" and 5 mins later I would have to walk up and get my poached eggs which were beginning to run cold. Floor staff were busy cleaning tables ! The Coffee was excellent. Ideally dont dust the croissants with icing sugar ! they are not meant to be sweet . The dinner at Miss Mi was highly anticipated but while presented beautifully, did not hit the mark in terms of taste, for what I would call good Asian fusion . Being of Sri Lankan heritage I can vouch that the soft shell crab with Sri Lankan yellow curry was no where near authentic. I will review Miss Mi separately. Overall for the small price difference I would stay at the Duxton where we spent our last night ( Suite room ( C114) with swan river views newly refurbished with Club lounge access for $460 vs $350 at the Novotel) if I had to do it again.

Disappointing and gaslighting

Ocena na stronie TripAdvisor 2.0/5

ChezzaDavidson Rodziny - Opinia zatwierdzona w TripAdvisor

We were on a Discovery Australia package which included 5 nights accomodation with breakfast and in our wisdom we decided to upgrade from the default accomodation option to Novotel- expecting a 4 star service- well we were stupid!! On check in we were requested to pay $100 per night security fee ie $500 and never have we encountered this with a pre paid holiday package. Ok I get it that monies is on hold and returned to you however in reality you have $500 less in your account to access and in NO documentation was thus mentioned. We contacted Discover Australia and they had never heard of it before and their attempts to address it were unsuccessful. We ended speaking to the Assistant Manager who informed us all ACOR motels had this policy implemented April 2024 and there was a delay process in conveying the updated policy to their online platforms and travel groups/ consultants. We searched ACOR site policy and t&c sand no such directive found- odd to say the least. Checked other motels and none of them took a security fee if pre booked accomodation with a third party. Novotel released the security fee, offered an apology and 4 drink coupons as compensation. The room we had (609) was two double beds and it was tight, air conditioning a miserable fail- even setting it to the lowest temp gave us minimal relief. Then the cooked breakfast, usually $39 pp, continental $28 pp, was pitiful. Luke warm so called hot items and small selection for continental. As for tea and coffee, if you were not familiar with the machines- good luck!! So glad to leave the place and would never recommend or return again.

Bed bugs and room not ready

Ocena na stronie TripAdvisor 1.0/5

Mrmenaaa Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

My room wasn’t ready at 3.15pm and check in is at 2pm, go figure. This is not the first time this happened to me. Stay clear unless you are desperate. Last stay my bed had bugs on it, I am not sure how this is considered a quality hotel. I will be staying at the QT next time.

Costly arrival

Ocena na stronie TripAdvisor 3.0/5

laurend596 Rodziny - Opinia zatwierdzona w TripAdvisor

For an upper class hotel I was quite disappointed. First and most important thing to note is you will be charged a $100 security deposit per day you stay. So if you happen to be there for a tour that lasts 5 days be prepared to pay $500. Yes okay it’s only on a hold but like most people in this economy we budget our money and if that was put away to use well time for a plan B! Second breakfast - as welcomed it was especially on tour days, I can’t say I enjoy having a cold ‘hot’ breakfast. Now I’d understand if I was coming down at 8/9 but we were there at 6:30 when they opened and the food was still cold?? A little tip is that you can ask for an omelette and eggs your way which is included. Third room - it was a nicely presented room, nice amenities of the bathroom. However the aircon wasn’t really cool at all. We had it on the lowest temperature possible 14.5 and when the night air came through it was cooler outside then in the room. Made for a pretty restless sleep. Would I recommend hmm this is a tough one - the $100 a day security deposit is quite step and I feel very unreasonable - I know it’s from head office but it doesn’t leave a nice taste in the mouth as a welcoming to Perth.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 475 Liczba opinii 9.3/10 Lokalizacja
  • 1 793 Liczba opinii 7/10 Pokój
  • 1 526 Liczba opinii 7.4/10 Obsługa
  • 19 Liczba opinii 8.6/10 Internet
  • 754 Liczba opinii 6.4/10 Czystość
  • 571 Liczba opinii 6.8/10 Śniadanie
  • 369 Liczba opinii 8.7/10 Klimat
  • 369 Liczba opinii 7.4/10 basen

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