Novotel Swan Valley Vines Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 179 ulasan

Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4

Deskripsi

Keistimewaan hotel

  • Kamar kontemporer sejuk, WiFi, TV kabel

  • Dua padang golf kejuaraan 18 lubang

  • Lapangan tenis dan squash, pusat kebugaran

  • Sarapan prasmanan berlimpah, santapan à la carte

  • 5 ruang acara serbaguna, bercahaya alami

Akomodasi kami

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Lokasi hotel

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  179 ulasan

Peringkat TripAdvisor  3.5/5  1.180 ulasan

Underwhelming

Catatan Tripadvisor 2.0/5

Excursion276884 Ulasan TripAdvisor tersertifikasi

The room we were given had a view of a wall & a hedge. Not at all inspiring, very disappointing, especially after the view from our room at the Novotel in Barossa valley. Coming all this way, it would be lovely to have a view of the surrounding countryside. The room is large comfortable, clean & bog standard hotel decor.

Worst experience ever

Catatan Tripadvisor 1.0/5

xu N Couples - Ulasan TripAdvisor tersertifikasi

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

Limited care for the customer

Catatan Tripadvisor 3.0/5

Mark E Ulasan TripAdvisor tersertifikasi

Stayed in one of the villas; extremely tired accommodation for the price. Accidently left a mobile phone charger there-cheaper buy a new one than buy and post a pre-paid self addressed small parcel box to the Vines for them to send it back to us. (We are within the Greater Perh area, it would have simply been nice for them post it to us themselves, from the significant profit they operate at). All in for the money, limited care for the customer.

excellent

Catatan Tripadvisor 5.0/5

Andrew R Ulasan TripAdvisor tersertifikasi

fantastic room large and well presented with all you could need. excelent location with the added bonus of Kangeroos and lots of beautiful birds. meals of a good quality and reasonably priced. all staff welcoming and friendly overall a great experience.

Overall; great value, comfortable and worth a stay.

Catatan Tripadvisor 3.0/5

MrP78_11 Ulasan TripAdvisor tersertifikasi

I rang the Vines directly and received a great deal- $480 for 2 nights with a bottle of wine, mini golf for 3 and $50 food and beverage voucher. Rooms- Booked the Resort Room with 2 queen beds. Simple but well appointed. Nice balcony and good bathroom. - The room needed another vacuum as there was debris left from previous guests Facilities - great pool for families with plenty of room despite being packed during 41 degree days - Lovely resort grounds with the hotel having a style similar to some hotels in Asia - Cafes were fine for quick snacks, Vines Cafe was only option for dinner and food was overpriced and poor quality - For peak season, it would have been nice for the breakfast buffet to be open later than 9:30 and for the pool bar to not close at 5. Service - lots of young staff who would benefit from more training as they weren't overly knowledgeable or warm. Overall; great value, comfortable and worth a stay.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 162 ulasan 8.4/10 Lokasi
  • 471 ulasan 7.5/10 Kamar
  • 292 ulasan 6.9/10 Pelayanan
  • 224 ulasan 7.6/10 Fasilitas
  • 184 ulasan 6.4/10 Kebersihan
  • 171 ulasan 4.7/10 Makanan
  • 96 ulasan 7.5/10 Kolam
  • 90 ulasan 6.7/10 Sarapan

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