Mercure Porto Centro Santa Catarina 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 1,447 รายการ

Mercure Porto Centro Santa Catarina - Image 1
Mercure Porto Centro Santa Catarina - Image 2
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Mercure Porto Centro Santa Catarina - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with a view over the city.

  • Restaurant with Portuguese and Mediterranean flavors

ที่พักของเรา

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สถานที่ตั้งโรงแรม

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugal

พิกัด:41.145367, -8.607568

การเข้าถึงและการเดินทาง

บริการโรงแรม

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ในสถานที่
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง
ใกล้กับโรงแรม
  • ที่จอดรถ

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

จอง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 1,447 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,269 รายการ

Certificate of excellence ปี 2024

An unpleasant experience

คะแนนจาก Tripadvisor 2.0/5

AnneGeoff รีวิวที่ได้รับการรับรองจาก TripAdvisor

We arrived at this hotel in the evening only to find that our room was like a sauna. The controls in our room did not alter the temperature. We advised the night manager of our problem but he was not interested in helping us. He resumed typing on his laptop and then served another customer. When I asked him to do something about our room, he became quite aggressive. He eventually asked another staff member to change the temperature so that rooms would be on cooling instead of heating. It was a very unpleasant experience, the night manager was rude and not customer focussed. The hotel needs to upgrade its air-conditioning so that the temperature in the rooms can be controlled by the customers. We would never return to this hotel.

Australian Travellers

คะแนนจาก Tripadvisor 4.0/5

548margaretb Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The location of this property is perfect if you want to be close to good shopping, restaurants, markets, tourist booking offices, souvenir shops, and a Spar supermarket which sells hot croissants and bread daily! It is a short taxi ride from Porto railway station. Reception staff were very welcoming and nothing was too much trouble to assist with any of our enquires. Our room was clean, good linen and towels and the bath room and toiletries well provided for. Breakfast was well catered with a good variety to choose from. The hotel is across the road from good markets offering a variety of goods and a comfortable walk to other city shopping. Definitely a well located and comfortable place to stay!

Never again....

คะแนนจาก Tripadvisor 2.0/5

Ezpez รีวิวที่ได้รับการรับรองจาก TripAdvisor

Surprisingly decent sized room for this chain of hotel, even had double aspect with great views. Somewhat dated in appearance. Narrow double bed but mattress was good. Stupid bedside lights, no charging sockets. Electric sockets underneath useless bedside shelves. Plenty of storage space – be careful lower right hand side gets very warm because of refrigerator taking up some space. Sadly PAPER CUPS!!!!! in a 4* hotel seems to be normal these days, which is why we ALWAYS take our own ceramic ones. Left the room one morning at 8:30 placing the sign for room to be cleaned on the door handle. Came back at 14:30, yes room NOT cleaned. Went to Reception who said it would be dealt with straight away. HALF AN HOUR later NO ONE came. Partner TOLD Reception they would give us a drink while it was to be cleaned there and then. To add insult to injury we later discovered we were given a voucher that as loyalty members, we should have been given upon arrival. Then on the Friday was woken up at 1am by horrendous EXCESSIVE noises from the street below. Noise decreased about 5 am but we were totally unable to sleep resulting in being very tired all day Saturday. Saturday night we slept with a sleeping pill and ear plugs! So, the level of soundproofing is not what it should be for a hotel of this supposed quality. Oh and of course who could not forget the SUPPOSED blackout curtains! The car Bonnie and Clyde were shot in probably had fewer holes in it. I have numerous emails from the company saying “we are committed to providing a superior guest experience to our customers and we value all your feedback.” So, it will be fascinating to see any response to these comments along the usual lines of “...we are sorry our hotel did not live up to your expectations on this occasion…” On reflection I have stayed in many of the ACCOR chain mainly Ibis Novotel Mecure Adagio Sofitel Pullman and have had poor experiences in most of them overall. I think I will avoid them in the future.

Great hotel in Porto, freindly staff.

คะแนนจาก Tripadvisor 5.0/5

Jfre70562 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very comfortable hotel in a great central location, with friendly and helpful staff - would definitely return here next time we're in Porto. Well appointed room with plenty of space and a comfortable bed. It also has very nice decor, and excellent views from the room out over the city.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good enough

คะแนนจาก Tripadvisor 3.0/5

J S Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Good enough is the phrase that comes to mind. I don’t think this hotel is a true four star; it’s more like a 3 or 3.5. It’s a convenient location in the city and there’s free single-serve water in the lobby. However, the room itself was quite outdated. The exhaust fan was just outside the bathroom and the switch for that fan was on the complete opposite side of the room. A 5 minute hot shower with the fan on still led to a lot of condensation, which is probably why the wood bathroom door looked worn down. Note, the neighborhood is very loud with music on Saturday nights.

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