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Hotel Mercure Avignon Centre Palais des Papes 4 estrelas

Classificação clientes Avis 4.4/5 3.230 comentários

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Quarto 1

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Como funciona?
+ 10 Serviços

Extras do hotel

  • Vantagem 1

  • 20% de desconto no estacionamento público do Palais des Papes, a 3 minutos a pé

  • No coração do Festival de Théâtre em Avignon

  • Na Place de l'Horloge, em frente à Opéra Théâtre d'Avignon

  • Aos pés do Palais des Papes e a uma caminhada de 5 minutos da famosa Pont d'Avignon!

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento público em área interna (perto de) Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Serviço de babá mediante solicitação
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar (perto de)
  • Mensageiro Serviços pagos
  • Café da manhã Serviços pagos
  • Serviço de quarto
  • Máquinas de bebidas e snacks
Lazer e atividades
  • Serviço de babá mediante solicitação
  • Campo de golfe com 18 buracos (perto de)
  • Passeio de caiaque (perto de)
  • Outras atividades esportivas
Serviços de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Hotel Mercure Avignon Centre Palais des Papes

GPS: rue Molière
1 rue Jean Vilar
(GPS Parking : Parking Palais de
84000 avignon

Tel: +33490809300

Fax: (+33)4/90809301

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    AVIGNON CAUMONT A 10 km / 6,25 milhas

  • De avião

    GARONS A 40 km / 25 milhas

  • De avião

    MARSEILLE A 80 km / 50 milhas

  • De avião

    NIMES ALÈS CAMARGUE A 55 km / 34,18 milhas

  • De carro

    A7 AVIGNON NORD A 9 km / 5,59 milhas

  • De carro

    A7 AVIGNON SUD A 10 km / 6,21 milhas

  • De carro

    A9 AVIGNON REMOULIN A 20 km / 12,43 milhas

  • De carro

    AVIGNON SUD A 10 km / 6,25 milhas

  • De trem

    AVIGNON CENTRE A 0,9 km / 0,56 milhas

  • De trem

    AVIGNON TGV A 5,5 km / 3,42 milhas

GPS:43.949783, 4.806551

Nossas acomodações

Dependendo de suas preferências, escolha entre nossas categorias diferentes de quartos: quartos Standard com cama de casal ou duas camas de solteiro, quartos Superior para maior conforto e espaço ou quartos Family, para 3 ou 4 pessoas.

Avaliações dos nossos hóspedes para
Hotel Mercure Avignon Centre Palais des Papes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

3.230 comentários


Classificação no TripAdvisor 4.0/5

1.077 comentários

Pmo July 2021

Classificação TripAdvisor 3.0/5

PMO1622 20/07/2021 Avaliação certificada TripAdvisor

I arrived during the festival, the parking entry was difficult to find. The way out sent me directly to Mercure Hotel through stairs and long way carrying luggage. The Mercure reached wasn't the right, so I had to walk again through stairs and in the street with all luggages and without assistance. When I finally arrived in the right hôtel, was no restaurant, only breakfast as the restaurant is located in the other Mercure hôtel. I was then a bit disappointed. Lack of information provided during booking, lack of assistance for the transfert between the two hôtel. Room basic , with some bad smells time to time.

my stay on friday 2nd october

Classificação TripAdvisor 3.0/5

Lughaidh30 13/10/2020 Avaliação certificada TripAdvisor

I have stayed in many of the groups hotels and I found the reception welcome and room excellent. However , my experience at breakfast was the worst I have ever experienced , particularly with the covid 19 pandemic. There wasn't one table that had been cleaned and I eventually had to sit at a table which was dirty and use a small corner of it. There was one youing man on duty and he was busy trying to fix the juice dispenser which was jammed and also trying to replace empty trays with food. . He was not to blame as he was unable to do much more. However , in my opinion , there should have been someone to help him .If a health inspector have visited, he would have been shocked . Not the standard I have come to expect in the Accor Group

2 nights in Avignon

Classificação TripAdvisor 3.0/5

suzannecG5826PR Family - 24/08/2019 Avaliação certificada TripAdvisor

The room tariff was reasonable but I expected more from the Mercure brand. The hotel needs an upgrade in some areas such as the flooring. Breakfast was reasonably good and the twin room had sufficient space and was quiet.

Dear, We thank you for taking the time to leave a comment regarding your stay at the Mercure Palais des Papes. We are sorry to hear that some aspects did not meet your expectations this is why we apologize. We are however glad to hear that you found our hotel reasonably priced and that you enjoyed the room and the breakfast. Your feedback is very important to us and rest assured that everything you mentioned is being looked at. Again we thank you for your comment and we hope to have the opportunity to give you a fully satisfactory experience next time. Nicolas Premier Responsable Hébergement Mercure Avignon Centre Palais des Papes

A Beautiful City

Classificação TripAdvisor 5.0/5

Ian F Couples - 30/06/2019 Avaliação certificada TripAdvisor

An excellent hotel, right in the centre of Avignon. Parking handy. A good route centre. The Papal Palace was disappointing as it was over run with tour parties, but the city and famous bridge was excellent.

Best place to stay in Avignon

Classificação TripAdvisor 5.0/5

sparkyy Couples - 29/06/2019 Avaliação certificada TripAdvisor

The hotel was outstanding. The breakfast was a bit expensive so we ate out during our stay. We had a great room overlooking the opera center and palace of the popes. Our room was very spacious and loved the comfortable bed.

Thank you to a great hotel.

Classificação TripAdvisor 4.0/5

42markr Solo travel - 15/05/2019 Avaliação certificada TripAdvisor

After cutting myself getting off the TGV, the staff at the Mercure helped located medical help. They continued to find a nicer room, offered help on restaurants and shopping and, overall, helped make my stay in Avignon absolutely wonderful.

Dear guest, Thank you for your post, our team appreciated it! We hope you got better and you could enjoy the rest of your trip in France! We hope you to come back soon. Best regards, Nicolas Premier Responsable Hébergement Mercure Palais des Papes Avignon Centre

Great Hotel

Classificação TripAdvisor 5.0/5

Anne_5496 Family - 04/11/2018 Avaliação certificada TripAdvisor

Spent 4 nights at this great and very friendly centrally located hotel. The lovely staff made our stay perfect; nothing was too much trouble for them - from the lady who checked us in and did everything she could to help me with my WiFi access, to Floriant, whose welcoming smile and friendly greeting at breakfast started every day for us so nicely. Highly recommended.

Marvelous place.

Classificação TripAdvisor 4.0/5

Teachervani Couples - 03/10/2018 Avaliação certificada TripAdvisor

Mercure Avignon is located beside the main church. In front of Horloge Place where there are lots of restaurants. The small charming city is ideal for a walking, shopping perfumes nd creams ns recuerdos.There is a halfbridge that worths to see.

Great location

Classificação TripAdvisor 5.0/5

Joyce D Couples - 30/09/2018 Avaliação certificada TripAdvisor

Great location. Close to the train, shopping and many restaurants. The rooms are clean a spacious for Europe and the bathrooms also a good size. The restaurant at the hotel was wonderful and I would give it a try if you stay here or any other hotel in Avignon.

Madam, We would like to thank you for your nice review ! We are glad to know that you enjoyed our location and also the restaurant Bistrot Gabin ! We hope to welcome you in another hotel of the brand ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Avignon Mercur Accor

Classificação TripAdvisor 4.0/5

Marc S Friends getaway - 27/08/2018 Avaliação certificada TripAdvisor

Hotel was located in the best spot. Rain Shower in bath room was a luxury. Breakfast had all the food you could imagine. Water could have been kept in a container so it was served cold. The only problem we had was our room was booked as 2 twin beds with shower; when we arrived we were told that they only have a double bed with shower or 2 twin beds with bath only. We were also told shampoo and conditioner were available in an email. This also was not available. Bed was very soft and not the same height all around, looked as if legs had been replaced

Superb breakfast in Avignon

Classificação TripAdvisor 4.0/5

Wil V Family - 18/06/2018 Avaliação certificada TripAdvisor

nice and clean hotel in the city center of Avignon, superb breakfast, very friendly people, all information about what to do in Avignon, pleasant stay for one night, enough restaurants nearby, certainly something for a day trip

Sir, We would like to thank you for your nice review and we hope to welcome you again for another stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Great staff, great location. Shame about the hotel.

Classificação TripAdvisor 2.0/5

andrewmW5522OX Couples - 15/06/2018 Avaliação certificada TripAdvisor

We booked two nights at this hotel expecting a Mercure standard of hotel. What a disappointment. Despite the staff being really excellent and the location being superb you cannot hide from a tired hotel that needs to be pulled up by the scruff of its neck. Our room was clean and the bed linen was fine. The towels were thin to the point they should have been discarded. Fittings generally worked but were more suited to a downmarket Ibis. The impression gained was that costs were being cut wherever possible to maximise return. This hotel lets down the name of Accor hotels at this level.

Excellent Modern Hotel in Great Location

Classificação TripAdvisor 5.0/5

LondonSCoast Couples - 22/10/2017 Avaliação certificada TripAdvisor

Very pleasant stay in this modern hotel right in the heart of Avignon. Just a very short walk to all major historic sights. Very helpful and pleasant staff. Clean and well kept public areas, although these are limited. Breakfast excellent, room rather small, but everything one needs, including good bathroom. Will be happy to return.

Madam, Sir, We would like to thank you for your nice review after your stay at the hotel. We are glad to know that you enjoyed your trip and we will be pleased to welcome you again for another stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

great location

Classificação TripAdvisor 5.0/5

richardhZ3851SS Couples - 15/09/2017 Avaliação certificada TripAdvisor

Ideally situated for an overnight stay or few days in this wonderful old town. Near to some great restaurants and casual bars in the square. Good shopping is close bye. Hotel reception staff were helpful. Our good size room overlooked the square and countryside.

Will be back next year

Classificação TripAdvisor 5.0/5

scienceman56 Couples - 24/06/2017 Avaliação certificada TripAdvisor

We spent 3 days in this hotel. We really enjoyed our stay here. On the first night we had a standard room and we could not fault it. On the next two nights we had a Privilege room. This was a very large room and the room that we got had a terrace overlooking the papal Palace. The reception and breakfast staff were very pleasant at all times. Will be back.

Madam , Sir, We would like to thank you after your nice review ! We hope to welcome you soon for another stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Perfect for us

Classificação TripAdvisor 4.0/5

Robert O Couples - 14/06/2017 Avaliação certificada TripAdvisor

Perfect for us. We wanted to be in the center of the old city. Room 218 is the best. Tub should have anti slip floor and grab rail otherwise perfect. The front desk staff were very attentive. We recommend it highly.

Great location, room, service.

Classificação TripAdvisor 5.0/5

sillenomis Solo travel - 06/06/2017 Avaliação certificada TripAdvisor

Booked two nights, getting a late train from Lyon. Friendly lady on reception had already checked me in, so messing. She recommended places that were still serving food, but I just wanted a shower and sleep. Room was great, over looking the square and much more spacious than my one in Lyon. With the window open you could hear the diners below, but it was just pleasant background noise. Even deliveries and bin lorries at 6:45 the next day was no great hassle. Great choice and service for breakfast and a good all round experience. Palais de pape wasn't even 100 from the front door. I recommend looking at the restaurants that are in various small squares behind the hotel i.e. go down side street to right of palais, better choice.

Perfect Location, good price

Classificação TripAdvisor 4.0/5

946jillk Family - 09/01/2017 Avaliação certificada TripAdvisor

we stayed offseason, just after new years for one night. The location is great, next to the Palace and near many restaurants. I think the staff the first night was probably new, she could not fix a problem with our bill and she did not know the hours of the palace. I would think being the only person at a hotel next to the palace, you should know this information. but the next day we sorted it out. The rooms are spacious (family room), and bathrooms are decent as well. I would definitely recommend. Not fancy, but really reasonable price and perfect location.

Madam, Sir, Thank you for your review after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Excellent Location

Classificação TripAdvisor 5.0/5

IanMc1967 Couples - 20/12/2016 Avaliação certificada TripAdvisor

Excellent location adjacent to the Palais des Papes and within a few steps of restaurants and shops. Staff very friendly and knowledgeable. Only one small criticism was the the room was a little warm for us and although you could open the window it was then a little too noisy. Excellent place to stay

Sir, Happy new year! We would like to thank you for your nice review after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next trip in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Lovely hotel in great location

Classificação TripAdvisor 5.0/5

david1609 Solo travel - 20/11/2016 Avaliação certificada TripAdvisor

Staff here are most helpful. Rooms very comfortable. Delightful breakfast is available Popes palace & cathedral next door. Excellent restaurants also nearby. About a 15 minutes walk from main rail station

Sir, We would like to thank you for your nice review after your stay with us! We are glad to know that you enjoyed your stay and we hope to welcome you again in another hotel of the brand! Kind regards from the Mercure Avignon Centre Palais des Papes team!

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