Hotel Mercure Pont d'Avignon Centre 4 estrelas

Classificação clientes Avis 4.3/5 2.845 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

+ 8 Serviços

Extras do hotel

  • Em uma área tranquila no centro da cidade, entre o Palais des Papes e a Pont Saint-Bénézet.

  • Estacionamento Palais des Papes (pago) acessível de nossa área de desembarque

  • Novo em 2019: academia!

  • Advantage 4

  • 10 min da saída da rod. Avignon Nord (A7), 10 min da estação de trem central e da estação TGV

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar
  • Concierge
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • Serviço de quarto
  • Máquinas de bebidas e snacks
Lazer e atividades
  • Academia
  • Solário (perto de)
  • Campo de golfe com 18 buracos (perto de)
Serviços de negócios
  • 8 Sala(s) de reuniões
  • Centro de negócios
  • Serviço de cópia/impressão disponível Serviços pagos

Localização do hotel

Hotel Mercure Pont d'Avignon Centre

Rue Ferruce
Gps parking: Parking Palais des
Papes Boulevard de la ligne
84000 avignon

Tel: +33490809393

Fax: (+33)4/90809394

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    AVIGNON A 8 km / 4,97 milhas

  • De avião

    GARONS A 40 km / 25 milhas

  • De avião

    MARSEILLE A 105 km / 65,25 milhas

  • De avião

    MONTPELIER A 70 km / 43,5 milhas

  • De carro

    AVIGNON NORD A 7 km / 4,38 milhas

  • De carro

    AVIGNON SUD A 10 km / 6,25 milhas

  • De trem

    AVIGNON CITY CENTER A 1 km / 0,62 milhas

  • De trem

    AVIGNON TGV A 10 km / 6,21 milhas

  • De trem

    GARE TGV A 6 km / 3,73 milhas

GPS:43.951869, 4.805735

Nossas acomodações

Relaxe em nossos quartos confortáveis, decorados com um estilo acolhedor nas cores do Mediterrâneo. Escolha um quarto Standard com uma cama de casal ou duas camas de solteiro. temos também quartos familiares.

Nossos restaurantes e bares


Foto não contratual

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 8

  • Tamanho máximo: 220

  • Capacidade máxima: 150 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hotel Mercure Pont d'Avignon Centre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

2.845 comentários


Classificação no TripAdvisor 4.0/5

810 comentários

Family trip to Avignon

Classificação TripAdvisor 5.0/5

Sigit S Family - 21/09/2019 Avaliação certificada TripAdvisor

1. Perfect location close to the Palais des Papes and the Pont d'Avignon 2. Clean and spacious room 3. Attentive and polite staff Our family stayed at the premise in mid September 2019. We came by car and it's a good thing that there is a car park close by the hotel, at discounted rates for hotel guest.

Dear Sigit S, Thank you for your nice review after your stay in our hotel. We are glad to know that you enjoyed our location, the room and our staff ! We hope to welcome you again in another hotel of the brand ! Kind regards from the Mercure Pont d'Avignon team ! Hotel Mercure Pont d'Avignon 2 Rue Ferruce Quartier Balance 84000 Avignon

Nice hotel, great location, ideal parking

Classificação TripAdvisor 4.0/5

luton Couples - 16/09/2019 Avaliação certificada TripAdvisor

This is a great hotel if visiting Avignon for a few days. Located just steps a way from both the palace and the bridge, you could not ask for a better located hotel. Restaurants are less than 5 minutes walk away. If driving there is a pay car park directly underneath the hotel, with a couple of parking bays, to allow you to drop of your luggage. There is no lift, from the car park to the hotel, but it is only 9 steps up to the reception area. Make sure you get your parking ticket endorsed and you will receive a discount for the parking, 24 hours cost me 14 euros!. The rooms of the hotel are average, but clean and functional, and considering it is located inside the old city walls, perfectly acceptable Breakfast was great, with great choices of hot & cold food..

Dear Luton, Thank you for your review after your stay at the hotel. We are glad to know that you enjoyed our location, the car park facilities and the room. We hope to welcome you again in another hotel of the brand ! Kind regards from the Mercure Pont d'Avignon team ! Hotel Mercure Pont d'Avignon 2 Rue Ferruce Quartier Balance 84000 Avignon

Central location

Classificação TripAdvisor 4.0/5

Navigate47177877856 Couples - 18/06/2019 Avaliação certificada TripAdvisor

Friendly and helpful staff very good breakfast buffet. Parking was available in adjacent car park but quite difficult to access hotel with luggage as no lift from car park to hotel. Room was clean and tidy

Well located hotel in Avignon

Classificação TripAdvisor 3.0/5

cksg f Friends getaway - 21/10/2018 Avaliação certificada TripAdvisor

Hotel run down. Linen and towels not of the same standard as other Mercure hotels. House keeping staff non existent. No proper system at the front desk for you to leave your valueables. No record or receipt of your deposit. There is no restaurant service except for breakfast. There is also no concierge.The front desk does everything, including providing tourist information, booking of tours and hotels.

Dear CKFong, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the luggages and valuables we put them in a closed room made for this and we put a tag on it with a indivual number that you get as well. I am sorry if you did not found that enough. Yes we do not have concierge, but the reception is happy to help as much as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Perfect Location

Classificação TripAdvisor 4.0/5

david_cushion Couples - 10/09/2018 Avaliação certificada TripAdvisor

This hotel is rated as a 4 star but there are no restaurant facilities for an evening diner. However there is a very nice restaurant outside only 50 metres away called Le 46. It is good in every other way though the rooms are a bit small compared with other Mercure hotels we have stayed at. It is very clean and all of the staff are friendly and helpful. It is in a perfect location for site seeing in the town. It is very close to the Pont d'Avignon. The Palais Du Papes and a shopping area is in walking distance. We had a very enjoyable week there.

Quirky and friendly hotel

Classificação TripAdvisor 5.0/5

Nic P Couples - 09/07/2018 Avaliação certificada TripAdvisor

We stayed a couple of nights and had a really enjoyable time. Staff at reception and the bar were very friendly. Nice outdoor terrace. Efficient and varied breakfast. Location great for the Pont, Palais and many good restaurants with Michelin listings but reasonable prices. Parking (Indigo) very convenient, though can be a trek if you choose the wrong end of the car park following signs for the other Mercure and have missed the bag drop point immediately inside the car park access...... Would return.

Dear Nic1810, Thank you for your feedback on our hotel and your stay. We are glad you enjoyed it and we will be happy to welcome you again when you'll return.

Clean and good location for car park to visit town

Classificação TripAdvisor 4.0/5

aero7775 Family - 08/06/2018 Avaliação certificada TripAdvisor

Clean new hotel and car park is accessible from just outside the wall of the town. But not easy to load and unload luggages. And you need to park the car up the carpark which is accessible from a maze of staircase. This carpark is good to access for visiting Avignon.

Dear aero7775, Thank you for your review on your stay. We apologize for the parking, for next time if you stop to the drop-off first you won't have to carry your luggages all the way down and we can help you to bring them to reception from the drop-off.

Excellent hotel in Avignon

Classificação TripAdvisor 5.0/5

ES1952 Couples - 20/06/2017 Avaliação certificada TripAdvisor

We found this hotel perfect for our 5 night stay in Avignon. Our Privledge Suite (225) was wonderful, so spacious and well worth the extra money. The staff were helpful and very friendly. Our only criticism was the fact that although they had a lovely looking cocktail bar, it was always empty so obviously no atmosphere. Mercure need to promote it better as it could be fabulous. Other than that a really good place yo stay.

Dear Guest, Thank you for sharing your experience on TripAdvisor. We are glad you enjoyed your stay in our hotel! We will share your review with all our team! We hope to welcome you again soon! Best regards, Nicolas Premier

well located for Avignon city

Classificação TripAdvisor 4.0/5

Hugh A Couples - 11/04/2017 Avaliação certificada TripAdvisor

Very pleasant staff,and well-placed for town centre of Avignon.Did not try restaurant or bar as was invited elsewhere. Straight outside were some nice shops selling the usual provencal herbs and lavender,and a 5 minute stroll took us into the heart of the action.

Dear guest, Thank you for you comment, we are glad to read that you enjoyed your stay. We hope you to stay again with us for your next visit! Best regards, Nicolas Premier Reception manager

Hit and miss

Classificação TripAdvisor 4.0/5

387snowy Couples - 24/09/2016 Avaliação certificada TripAdvisor

Good reception. Superior room #225 was very good but the toilet and bathroom were made for midgets!! In fact persons of limited movement would struggle to use these facilities!!!! Also the breakfast room service was a tad surly - more reminiscent of Paris perhaps!.

Dear 387snowy, Thanks for posting a review. We know the space problem of our bathroom/toilet of our suite. During the low season, some works are scheduled to optimize the space in these area. Best regards, Nicolas Premier Reception Manager

Experience Provence!

Classificação TripAdvisor 4.0/5

panicstn Couples - 14/09/2016 Avaliação certificada TripAdvisor

Wanted to see the real Provence, not just the main cities. The Mercure Pont d'Avignon is ideally suited to explore the old Avignon and as the name suggests, is situated right beside the Pont d'Avignon ( Benezet Bridge). The hotel and staff were excellent and it's location perfect. What more do you need for the perfect holiday?

Dear panicstn, Thank you for your review. We are glad to see that you enjoyed your stay. We hope to welcome you again! Best regards, Nicolas Premier Reception Manager

Location, location, location

Classificação TripAdvisor 5.0/5

Jake W Friends getaway - 29/08/2016 Avaliação certificada TripAdvisor

Good location in the center of the old city near all the attractions, rooms were large and clean. Staff were responsive to queries and always polite. Lovely to sit in the courtyard and look straight up at the city wall. Perfect for a whirlwind tour of Avignon.

Hello, Thanks for your review, we are glad you enjoyed your stay in our hotel. We hope to welcome you in the near future. Nicolas Premier Reception Manager

Quiet hotel in hidden corner of city

Classificação TripAdvisor 4.0/5

ozzy515 Couples - 27/02/2016 Avaliação certificada TripAdvisor

We had an enjoyable stay for a special birthday at this hotel.However for 4 nights would have liked more space The room was small and found that the bedside tables were jammed up against the bed making it hard to move without knocking yourself on them.The kettle in the room was a good idea but stank of vinegar everyday so had to rinse it out thoroughly before use we did not like the paper cups,not good for a hotel of this standard!We stayed in a Mercure in Scicily where there was mugs,much better for English tea making.The bathroom shower was very good and cleanliness was a high standard.The bed wasn't as comfy as the Ibis beds.There was no restaurant at the hotel but we found some excellent places to eat within the town,namely Le 46 .and Riad .and Xuan restaurants.The hotel staff were friendly and helpful, and we would have liked to use the bar but drinks were pricey.

Bonjour, Thank you for sharing your experience on TripAdvisor. We are glad you have enjoyed your stay in our city and in our hotel. For your next stay, do not hesitate to book a Privilege room: it's a bigger room and it features with overmattress, nespresso machine and complimentary soft drinks in the minibar... Best regards, Nicolas Premier Reception Manager

Perfect location

Classificação TripAdvisor 4.0/5

lidiag84 Couples - 06/11/2015 Avaliação certificada TripAdvisor

Hotel was extremely well-located (calm street in the heart of the city centre: 5-minutes walk from Point d'Avignon and Palais des Papes) and served very good although expensive breakfast (large choice of tasty food, including some regional specialities). Room was clean and cosy. Service friendly and polite. Very late check-in was an advantage (reception was fully available at 2:00 am).

Hello, Thank you for sharing your experience at our hotel and for this good review! We will share it with our team! We hope to see you again in Avignon! Best regards, Nicolas Front desk Manager

Excellent In All Aspects Except the RoomTemperature

Classificação TripAdvisor 4.0/5

bde001 Couples - 24/10/2015 Avaliação certificada TripAdvisor

Everything about the hotel was really good from the initial welcome, friendliness, professionalism of the staff and the quality and range of food and drinks available for breakfast. However, the room temperature was far too high and could not be adjusted with the a/c controls.

Bonjour, Thank you for sharing your opinion, we do appreciate your comment! This October we lot of temperature changes and when you stayed, our resersible system was probably on the heater mode. We hope to see you again in Avignon! Best regards, Nicolas Front desk Manager

Paradise in Provence!

Classificação TripAdvisor 4.0/5

McG157 Couples - 19/09/2015 Avaliação certificada TripAdvisor

This was our first visit to Avignon via Eurostar and it went like clockwork. On our arrival the hotel reception staff made us very welcome and were helpful throughout our stay. Location wise, perfect, as the Palace De Papes is a short entry away and the main elements of the city are all within easy reach. The station is only a 30 minutes walk for any slower walkers, 20 for the average folk. Admittedly we did have a premium room with our own coffee machine, iHome music centre and large TV; we felt right at home. The shower room was brilliant, separated from the loo,and the towels really soft and fresh. We only had one breakfast, the express one at 8 euros each which was great so I imagine the full ones were good too. Avignon was busy but quiet and we saw no incidents to worry anyone about a visit there. Our French is passable but most places with a little curtesy from us were very helpful and everywhere we visited we were welcomed and treated well. Sadly that is not always the case at home! We would recommend both the hotel and Avignon to anyone as a great base to explore Roman France etc.

Hello, Thank you for sharing your experience! We appreciate your positive comment! We hope to see you again in Avignon! Best regards, Nicolas Front desk Manager

Mercure Pont d'Avignon

Classificação TripAdvisor 5.0/5

marcieholl Solo travel - 15/09/2015 Avaliação certificada TripAdvisor

Lovely hotel in a quieter area of Avignon but still close to main square. Very helpful staff. Only downside is they cater for a lot of conferences and don't have a restaurant open to other residents so if you want to eat dinner in the hotel, you have to rely on the Room Service menu and it is rather limited. But on the other hand there are dozens and dozens of cafes and restaurants close to the hotel anyway.

Bonjour, Nous vous remercions pour vos commentaires très encourageants. Il est vrai que le restaurant de l'hôtel est ouvert pour nos groupes de tourisme et nos séminaristes. Nous proposons une carte de petite restauration à nos clients individuels. Comme vous l'avez justement souligné, Avignon regorge de délicieux restaurants et cafés. Nous sommes toujours heureux de conseiller notre aimable clientèle afin de les aider à choisir le bon endroit. Nous nous chargeons aussi bien volontiers des réservations. Dans l'attente de vous recevoir prochainement, Meilleures Salutations, Marie-France JULIAN Directrice Hébergement Hôtel Mercure Pont d'Avignon Centre

Awesome location, great hotel service

Classificação TripAdvisor 5.0/5

Inge1960 Couples - 26/08/2015 Avaliação certificada TripAdvisor

The hotel (underground parking with drop-off zone for the hotel) is located in a car-free zone. Short walking distance from Palace des Papes and Avignon bridge with shops, cafes and restaurants close by. Great and quiet room (but rather noisy airco), good breakfast, friendly service! and excellent location! We would certainly return.

Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. We are glad that you enjoyed your stay and the location of the hotel. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Marie-France JULIAN Room division manager Hôtel Mercure Pont d'Avignon

Great Location - Great Facilities

Classificação TripAdvisor 5.0/5

Annette C Friends getaway - 16/08/2015 Avaliação certificada TripAdvisor

Location was perfectly situated in the city; the room was very comfortable; the amenities were great and it was a welcomed comfort for me after a long day of travel. The only thing that is a pain is that I have to write this sentence in order to submit my review!

Dear Anette, Thank you for your lovely comment! My team and I are very grateful for it. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Marie-France JULIAN Room division manager Hôtel Mercure Pont d'Avignon Centre


Classificação TripAdvisor 2.0/5

Petemae Couples - 20/05/2015 Avaliação certificada TripAdvisor

We were unable to travel to Avignon at this time due to a medical problem. A cancellation notice was sent but the hotel claims it did not receive it and that we had "prepaid" so no refund was allowed. When we rebook our trip I seriously doubt that we will be booking this out for "prepaying"

Dear Sir, We can understand that you are upset because the prepayment money for your stay was not given back to you when you cancelled. We are sorry about that, these are our company sales conditions (Accor) that we have to follow . We remain, yours sincerely, Marie-France JULIAN Front of house manager

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