머큐어 호텔 베를린 템펠호프 4성

고객 평점 (ALL 평가) 4.5/5 1,415 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 호텔 베를린 템펠호프 - Image 1
머큐어 호텔 베를린 템펠호프 - Image 2
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머큐어 호텔 베를린 템펠호프 - Image 4
Hermannstrasse 214-216, Eingang Rollbergstrasse, 12049 베를린, 독일

호텔설명

호텔 추가 정보

  • 호텔 객실 규모는 24m² 이상입니다.

  • 각기 다른 크기의 회의실 10개가 있는 층

  • 시내 중심까지 연결된 매우 좋은 대중 교통

  • 주차장 내 보안 주차

  • 훌륭한 조식

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호텔 위치

머큐어 호텔 베를린 템펠호프

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 베를린
독일

GPS:52.478378, 13.426339

전화
팩스 +49 30 62780111

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,415 리뷰

TripAdvisor 평가  4.0/5  936 리뷰

no sir, i dont have time for your prove of payment. come back tomorrow at 7:00am

트립어드바이저 평점 2.0/5

Guy L TripAdvisor 인증 리뷰

booked by a 3rd party with a very friendly customer service. 1 st experience at reception, aweful. grab some popcorn if you please: - sir i dont have your booking. what was your name again? well i already called that i was later than planned and i already mailed my booking. 1day ago and all was well thay said... - sir you dont have breakfast with your stay. well, it says on my reservation, as you can read by now too, that i do have a breakfast for 2 days. - well that is a cheap breakfast for € 7,-. i did not have anything to say back on that welcoming remark. than my turn to ask for questions: herr, could i have my prove of payment? - no it is too busy. i dont have time for that . come back tomorrow at 7:00h note: i arrived at 02.00am herr, do i have a standard room or the superior room? - you have superior room sir. which seemed 2 days later not to be the case..ohoh...cliffhanger approaching. alert-alert-alert once in the room i noticed it was awefully cold, even with windows closed and AC going bananas on decibel. all streetsounds were directly in the room as if there was an open window. checked and it not open. next morning after a lovely breakfast where staff was very friendly, i went back to reception and complained about cold, they would deliver a heating and a collegue would bring it. 30 min later...nobody to be seen at horizon. went i went out i mentioned it at the reception, and they would take care of it. arriving back in the evening, the magic tellsell heater was deliverd. what a difference. when i asked for my prove of payment, i got a suprise. i still needed to pay tax which was not mentioned when i arrived. huray for that. someone is not doing their job properly i guess... decided to extend my stay 1 more day. this time i booked directly and with my accor account. got a room upgrade from 5th to 6 th floor. with all miscommunication, calls and even me mailing, they kept holding my room and all was properly arranged this time. other hotels in berlin: this is how things should work always. staff that walks teh extra mile to make things work.... room on the 6th was bigger and was on a corner. that meant that the wind on that night made a drum concert on the side windows. i even forgot about the streetnoise and traffic that was also free availabe with the upgrade. next morning i could stay 1h longer with checkout. poor cleaning staff hate this room. after shower the bathroom looked like a swimmingpool. bring in your swimmingtrousers too if you go for an upgrade to room 6-44 resume: - dont arrive in middle of night because it is way to busy to be customer friendly - dont go for room with streetview. too noisy. - dont go for the corner room on 6th in case of bad wetter. free wind concert on windows. - beside welcoming staff, all other staff was welcoming, friendly and did their best to help you and give you a sense of being welcome. -free parking on the streets - metro 200m from hotel - breakfast was good

Good hotel, good location

트립어드바이저 평점 4.0/5

Claire155 TripAdvisor 인증 리뷰

We've actually been here twice, November 2023 and March-April 2024. Our daughter lives in Berlin so we're now regular visitors. The first time we stayed here, my partner was having to work as he had limited annual leave left, so we booked the high speed wifi which seemed to work fine. We must have had an upgrade since the room was HUGE, a corner room with an odd triange space at the back and a sofa bed (used just as a sofa since there were just two of us). We appreciated the extra space, the desk and the table and comfy chairs. A coffee machine was well used as was the fridge. The second visit was in a smaller room, but still spacious enough. By this time, we had got to know the neighbourhood a bit, good supermarkets to buy essential breakfast tea and local craft beers, etc. Both visits, the rooms were comfortable and clean. Beds very comfortable and the air conditioning/heating was just right. Sufficient storage space for a five day visit. Bar area was big but few patrons, so no atmosphere at all. We just had our free drinks courtesy of the Accor membership. Plenty of decent bars in the neighbourhood. Handy location, U-Bahnhof Boddinstrasse just round the corner. Lots of pleasant walks around Neukölln and local parks.

Great stay

트립어드바이저 평점 4.0/5

MandA2024 TripAdvisor 인증 리뷰

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Unsure of a further visit

트립어드바이저 평점 3.0/5

andrewmX3638BJ Solo travel - TripAdvisor 인증 리뷰

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Hello, thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points and hope to be able to welcome you back again in the future. Kind regards from the Mercure team

Terrible Cancellation Policy

트립어드바이저 평점 1.0/5

Sarah C TripAdvisor 인증 리뷰

Absolutely no customer service. An issue that could have been dealt with over 1 email on their part was dragged out over a week due to lack of communication or courtesy. They charge 90% of your booking unless you cancel 14 days in advance. They offered me €30 euro back off of €330 booking after being treated with complete disregard. Entirely unhelpful and rude.

Dear Sarah, thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations. Your feedback assists us greatly to see where things could and should be improved. We hope to welcome you back again in the future. Best wishes from the Mercure team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 905 리뷰 8.9/10 위치
  • 1,424 리뷰 7.8/10 객실
  • 1,057 리뷰 8.9/10 서비스
  • 132 리뷰 5/10 인터넷 가격
  • 760 리뷰 8.9/10 조식
  • 607 리뷰 7.6/10 청결도
  • 265 리뷰 5.1/10 분위기
  • 206 리뷰 4.1/10 편의 시설

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베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.