머큐어 호텔 & 레지덴츠 베를린 체크포인트 찰리 4성

고객 평점 (ALL 평가) 4.6/5 1,620 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 호텔 & 레지덴츠 베를린 체크포인트 찰리 - Image 1
머큐어 호텔 & 레지덴츠 베를린 체크포인트 찰리 - Image 2
머큐어 호텔 & 레지덴츠 베를린 체크포인트 찰리 - Image 3
머큐어 호텔 & 레지덴츠 베를린 체크포인트 찰리 - Image 4
Schuetzenstrasse 11, 10117 베를린, 독일

호텔설명

호텔 추가 정보

  • 30~80m² 규모의 스위트와 객실, 발코니 또는 테라스 다수

  • 체크 포인트 찰리, 프리드리히 스트라세, 겐다르멘 마르크트 광장 지척 거리

  • 전 구역 금연 호텔(일부 발코니/테라스 포함)

  • 음식, 음료 그리고 휴식을 즐기세요. 와인, 콜드 컷 및 스낵

숙박

호텔 위치

머큐어 호텔 & 레지덴츠 베를린 체크포인트 찰리

Schuetzenstrasse 11
10117 베를린
독일

GPS:52.508738, 13.393399

전화
팩스 +49 30 20632111

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. 이 이름 안에 모든 것이 다 들어있습니다. 자리에 앉아 자유롭게 음료와 음식을 즐기고 업무도 처리할 수 있습니다. 멋진 아이디어, 결정 및 대화는 결국 휴식을 통해 얻을 수 있는 훌륭한 결과물입니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,620 리뷰

TripAdvisor 평가  4.5/5  3,922 리뷰

2024으뜸 시설

My favorite hotel in Berlin

트립어드바이저 평점 5.0/5

William L TripAdvisor 인증 리뷰

My favorite hotel in Berlin. I used to live in the city so I come back to visit quite often. Therefore I’ve been to lots of different hotels these past few years but since I discovered that Mercure I only go there. The room are spacious and most of them have balconies. It’s ideally located (2 subway lines super close) But the best feature of this hotel is the staff. They’re all very welcoming and super friendly. They always do their very best for me to be as comfortable as possible. I would like to especially thank the front office manager who has shown such a great sense of service every single time I stayed there (so 10 times at the very least) !

Dear William L, Thank you so much for staying with us again. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. On behalf of my team, I would like to thank you for the top rating, and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jessica Matschke, General Manager

Theft from suitcase within my room and a very poor response from the hotel

트립어드바이저 평점 2.0/5

Heather H Friends getaway - TripAdvisor 인증 리뷰

AirPods were stolen from a bag within my suitcase in my hotel room. It was later confirmed by the hotel that a third party housekeeper was responsible for this theft. Despite receptionists seeming apologetic and responsive at the time I reported the incident, and ensuring me that I would be contacted via the general manager after my stay, communication from the hotel severely lacked and I had to reach out/chase up on emails for a response. The hotel failed to offer any sort of compensation/reimbursement for the stolen goods. At the least I would have expected some sort of voucher as a gesture of goodwill. Although I understand theft can happen (although my belongings should be safe within my suitcase in a locked room) I feel the hotels response has been especially poor. I have still not received a response from the hotels general manager, despite being told they would contact me after my stay.

Dear Heather H, As you have made a public comment here about the incident that contradicts our actual assistance, we feel compelled to present our side. We would like to emphasise once again that we are continuing our efforts to contribute to clarification. Specifically: As already communicated in writing by our management on 25 March 2025, it is necessary for data protection reasons that you contact the police directly. This is standard practice in Germany due to the report you have made. All the information was provided to you some time ago. On the following day, 26 March 2025, we offered to assist you in communicating with the police. However, we did not receive a reply from you until 04/04/2025. Please understand that a large number of daily emails does not facilitate the clarification process, but rather slows it down. We remain at your disposal for constructive cooperation and hope that you will be able to clarify the matter together with the responsible authorities. Best regards, The team of the Mercure Hotel & Residenz Berlin Checkpoint Charlie

Excellent Hotel and Staff

트립어드바이저 평점 5.0/5

Bikerchick50 TripAdvisor 인증 리뷰

This hotel is 100% worth staying at. It is central to all the tourist sites, each one is about 20-30 mins walk from hotel. All easy reach. Location is perfect. Very quiet side street, safe, and if you want there is a Lidls round the corner, for snacks etc. On arrival the reception staff were very helpful, attentive and lovely. My shout out goes to Henry, because it was my husband’s birthday he did me really proud and my husband felt very special. The room, coffee machine (thank you Henry), special breakfast (thank you to the breakfast staff as well). You went over and above to make his trip memorable. All the staff were equally professional and attentive. The breakfast is full of choice’s, everything you can think of and sets you up for the day ahead. A couple of nights we went to the small and intimate bar, we enjoyed the pils!! You can get something to eat if you’re feeling peckish, and they do curry wurst!!! I had a baguette and it was just what I needed. The room we had was nice and roomy, a separate toilet to the shower room. We did have a balcony, lots of cupboard and drawer space. The bed was very comfy, I did ask for two extra pillows which was brought by house keeping. Can’t fault the room we were very comfy. We were only there for 4 days, we had an itinerary of what we wanted to do and see, used goggle maps a lot to get round. The buses are easy if you download the BVG app, the 100, 200, 300 buses do different circulars, one of them will stop at something you want to see or do, if your not able to walk to far. Taxis can be expensive, I was told to use Uber, but didn’t have the app, we needed one for one night. We actually walked back that night and felt quite safe. I can’t big this hotel up enough. Would I stay again, absolutely! Would I recommend it to someone else, 100%. Thanks to all the staff and a big hug for Henry! Everyone is really helpful, and nothing too much trouble. We will be back!!

Rude staff and poor communication in an otherwise nice hotel

트립어드바이저 평점 3.0/5

Umamyy 비즈니스 - TripAdvisor 인증 리뷰

The rooms are large and clean, and the breakfast is really nice. However, I had a somewhat rude encounter with a staff member upon check-out, and despite voicing my concerns in a private feedback, the hotel hasn't responded to me. Okay, it's not that big a deal, but what bothers me more now is the radio silence after two messages via two different platforms (direct email & official feedback form on accor.com). An apology would've been enough, but the lack of communication takes away from the experience, and therefore my rating.

Good all round experience

트립어드바이저 평점 5.0/5

Viv H TripAdvisor 인증 리뷰

Liked our spacious room overlooking courtyard. Comfy bed, great shower and toiletries. Excellent breakfast spread….little pancake machine was a first! Very smiley staff from reception to bar and breakfast room. Well situated for u Bahn and pretty quiet at night.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,317 리뷰 9.5/10 위치
  • 1,643 리뷰 8.3/10 객실
  • 1,196 리뷰 8.6/10 서비스
  • 45 리뷰 4.7/10 인터넷 가격
  • 1,178 리뷰 8.7/10 안락함
  • 750 리뷰 8.4/10 조식
  • 481 리뷰 6.9/10 청결도
  • 305 리뷰 7.3/10 편의 시설

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베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.