이비스 베를린 시티 포츠다머 플라츠 2.5성

고객 평점 (ALL 평가) 4.4/5 1,582 리뷰

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이비스 베를린 시티 포츠다머 플라츠 - Image 1
이비스 베를린 시티 포츠다머 플라츠 - Image 2
이비스 베를린 시티 포츠다머 플라츠 - Image 3
이비스 베를린 시티 포츠다머 플라츠 - Image 4
Anhalter Strasse 4, 10963 베를린, 독일

호텔설명

호텔 추가 정보

  • 146개의 편안한 객실

  • 24시간 이용 가능한 음료 및 스낵

  • 포츠담 광장과도 불과 800m 거리로 이동 가능

  • 매우 편리한 대중교통 이용

  • 도보로 이동 가능한 거리에 위치한 여러 주요 명소와 쇼핑 센터

숙박

호텔 위치

이비스 베를린 시티 포츠다머 플라츠

Anhalter Strasse 4
10963 베를린
독일

GPS:52.504624, 13.383182

전화
팩스 +49 30 26105222

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

2 아침 식사

아름다운 하루는 언제나 맛있는 아침 식사로 시작됩니다. 맛있는 요리와 다양한 비타민으로 재충전하세요! 과일 주스, 달걀 요리, 신선한 와플이나 건강에 좋은 뮤즐리로 하루를 위한 에너지를 채워 보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,582 리뷰

TripAdvisor 평가  4.0/5  1,363 리뷰

Confirmed cancellation, but unfair charge and no customer support

트립어드바이저 평점 1.0/5

Cinthya O 비즈니스 - TripAdvisor 인증 리뷰

I had an extremely disappointing experience with Ibis Berlin City Potsdamer Platz. I booked a room for April 6–8, 2025, but cancelled the reservation on the same day, well within the free cancellation window. The Accor platform confirmed the cancellation immediately — both via email and on the reservation page, where the status was updated to “Cancelled.” I saved screenshots and email confirmations as proof. Despite not staying at the hotel or using any services, I was charged €98, along with a message thanking me for using the “Fast Check-out” service. I immediately contacted the hotel and provided all evidence, only to receive a generic reply stating the reservation “was not cancelled in the system.” Since then, I have received no further response, despite following up several times. As a frequent traveler, I have always trusted the Accor network for reliable service. Unfortunately, this experience showed a lack of internal coordination and complete disregard for the customer. It is unacceptable for an international hotel chain to charge for a service that was clearly cancelled — and then ignore the guest’s complaint. I do not recommend this property, and I’m seriously reconsidering my loyalty to the Accor brand as a whole.

Dear Cinthya Thank you for reaching out to us and sharing your concerns regarding your reservation at Ibis Berlin City Potsdamer Platz. I’d like to clarify that, as per our cancellation policy, cancellations made up to one day before the arrival date are eligible for a free cancellation. However, since you made attempt to modify your reservation on the arrival day April 6, 2025, the cancellation free of charge was unfortunately not applicable. Additionally, based on the information you provided, it appears there was no cancellation number generated, which is crucial for verifying the cancellation request. When you made your reservation, you confirmed the Terms and Conditions, which included the cancellation policy. We do acknowledge that there seems to have been a misunderstanding regarding the status of your reservation, and I sincerely apologize for the inconvenience caused. We truly value our guests and take all feedback seriously. Please rest assured that we will continue to investigate this matter to ensure better service coordination moving forward. If there’s anything else I can do to assist you further, please do not hesitate to reach out. Kind regards, Ibis Berlin City Potsdamer Platz

Just what you need for a short city break

트립어드바이저 평점 5.0/5

golf_charlie_96 Couples - TripAdvisor 인증 리뷰

We planned a short Berlin city break and needed a nice hotel in a good location. This hotel provided a perfect solution. We arrived late at night and were welcomed by a friendly receptionist. With ibis hotels, it’s a fairly standard offering and this hotel was no different. It was simple, clean and well presented. It was well located too - easy to get to on the subway with the station maybe only 100m away. We walked to a few of the nearby attractions such as Checkpoint Charlie, the Topography of Terror, the Mall of Berlin & Potsdamer Platz. A well-priced hotel, conveniently located. We would stay here again.

Dear golf_charlie_96, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our hotel served as a perfect solution for your city break in Berlin. It is wonderful to know that you found our location convenient for exploring local attractions and that the cleanliness and presentation of our facilities met your expectations. We take pride in providing a welcoming atmosphere, and we are pleased that our receptionist made a positive impression upon your arrival. Your feedback reinforces our commitment to maintaining the high standards associated with the ibis brand. We truly appreciate your recommendation and look forward to welcoming you back for your next visit to Berlin. Best regards, ibis Berlin City Potsdamer Platz

Decent short stay in the city centre

트립어드바이저 평점 4.0/5

Oz D TripAdvisor 인증 리뷰

The hotel is conveniently placed in a central location in Berlin. The room was a twin and was spacious for one person. The room was clean. Staff were helpful and pleasant. The hotel has the word 'budget' in its name so you have to expect some compromises. The layout of the room was a bit odd - the sink is in the room itself, with the toilet and shower being separate. This was fine for me as one person only staying for a few nights, but isn't really practical for more than one person, or if staying for longer than a few nights. The bed mattress was very thin and not particularly comfortable, so is only really suitable for a night or maximum 2 night stay. That being said, again the staff were all very nice and the hotel is in a good location, so if you are on a budget and only staying in Berlin for a few nights the hotel may serve your purpose.

Dear ozd2013, Thank you for taking the time to share your experience at ibis Berlin City Potsdamer Platz. We are delighted to hear that you appreciated our central location and found our staff to be helpful and pleasant. We acknowledge your feedback regarding the room layout and the mattress comfort. It is true that our hotel aims to provide a budget-friendly option, and we understand that this can sometimes come with certain compromises in room design and amenities. Your comments about the sink placement and mattress comfort will be taken into consideration as we continually strive to improve our guest experience. We are glad to hear that our hotel met your needs during your stay, and we hope to welcome you again in the future for another visit. Best regards, ibis Berlin City Potsdamer Platz

Everything was great

트립어드바이저 평점 5.0/5

Tasmanfever Couples - TripAdvisor 인증 리뷰

Hotel worked perfectly for our needs. It is close to transport, Mall of Berlin is within walking distance and we could easily walk to Brandenburg Gate. Property is in good shape and our room was spacious compared to some other hotels we stayed in during our Euro trip. Staff was very polite which was a bonus !

Dear Tasmanfever, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our location, spacious rooms, and polite staff contributed positively to your experience. Your feedback motivates us to continue providing excellent service to all our guests. We look forward to welcoming you back in the future. Best regards, ibis Berlin City Potsdamer Platz

Good value for money, great location, just not fancy

트립어드바이저 평점 4.0/5

CarolineE1980 가족 - TripAdvisor 인증 리뷰

Stayed here for 4 nights and had a good stay. Can’t comment on breakfast as didn’t eat at the hotel but staff were helpful. Location is great, 1 minute from Anhalter Barnhof on the S-bahn and very central. Rooms were basic and tight more 3 of us but clean and comfy. Also room was quiet which I didn’t expect in a capital city budget hotel. They were a bit stingy on towels and pillows but we got more when we asked. Price was very affordable and quality decent so definitely recommend if you’re not after a luxurious stay.

Dear CarolineE1980, Thank you for choosing to stay at ibis Berlin City Potsdamer Platz and for sharing your feedback. We are delighted to hear that you found our hotel to be a good value for money with a great location. Your compliments towards our helpful staff and the cleanliness of the rooms are truly appreciated. We have duly noted your comments regarding the room amenities and will strive to improve in this aspect. We are glad that you had a comfortable and quiet stay with us. Should you decide to visit us again, please do not hesitate to let us know of any additional requirements you may have. Thank you once more for recommending us, and we look forward to welcoming you back in the future. Warm regards, ibis Berlin City Potsdamer Platz

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그 외 웹 사용자 평가 등급

  • 993 리뷰 9.5/10 위치
  • 1,164 리뷰 6/10 객실
  • 970 리뷰 8.7/10 서비스
  • 28 리뷰 8.2/10 인터넷 가격
  • 634 리뷰 8.6/10 조식
  • 547 리뷰 7/10 청결도
  • 21 리뷰 3.8/10 음료

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베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.