Mount Lofty House 5 étoiles

Note TripAdvisor 5.0/5 1 217 avis

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Description

Les plus de l'hôtel

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Gatekeepers Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

Nos hébergements

Localisation de l'hôtel

Mount Lofty House

74 Mount Lofty Summit Road
5152 CRAFERS
Australie

GPS:-34.986628, 138.70944

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

HARDY'S VERANDAH RESTAURANT

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  5.0/5  1 217 avis

Certificat d'excellence 2024

Outstanding experience

Note TripAdvisor 5.0/5

A C Avis TripAdvisor

From the moment we walked in, the staff made us feel incredibly welcome and ensured that our experience was nothing short of outstanding. The attention to detail and the professionalism of the team were immediately evident. The staff were not only friendly but also knowledgeable, offering helpful recommendations and assisting with any questions I had about the menu and the facilities. Their warmth and attentiveness truly elevated my experience. The free history tour hosted by the customer relations manager is a plus and highly recommended. Thank you once again to everyone at Lofty House. We will certainly be recommending your venue to friends and family, and we look forward to returning soon.

Chambre borgne à la campagne.

Note TripAdvisor 2.0/5

DavefromSwitzerland En couple - Avis TripAdvisor

La bâtisse est magnifique. Mais c’est très ancien, donc il fait assez vite froid. Par contre j’ai logé dans une chambre borgne sans fenêtre sur l’extérieur (chambre no30) catastrophique.

Dear David, Thank you for taking the time to share with us feedback on your recent stay. We are disappointed to read that your experience at Mount Lofty Estate was not as expected and that you did not enjoy your stay in the Classic Room located in our Heritage Wing. We are truly disheartened that we were not able to connect and turn your experience around during your stay and offer an alternative room. We pride ourselves on delivering a high standard of service so it is upsetting to hear that you did not enjoy your experience with us and therefore have reached out via email to discuss your recent visit. We do hope you are enjoying the rest of your travels around Australia. Kindest regards Christopher and the Mount Lofty Estate Family

Prachtig hotel met subliem uitzicht

Note TripAdvisor 5.0/5

Michel10000 En couple - Avis TripAdvisor

Prachtig ingericht oud landhuis, met werkelijk subliem uitzicht over de Adelaide Hills. Aardige en hulpvaardige bediening, en heerlijke kamer met prachtig uitzicht, met “room with a view”. Diner kan ofwel met menu in chic restaurant ofwel met kleine kaart in bistro. Ontbijt is uitgebreid, niet als buffet, maar a la carte.

Dear Michel10000, Hartelijk dank voor de schitterende 5-sterren beoordeling. Het was ons een genoegen u te mogen verwelkomen op Mount Lofty Estate. Bedankt voor de vriendelijke en mooie woorden over ons team, ze zijn allemaal zo toegewijd en gepassioneerd om ouderwetse gastvrijheid te bieden. Ik hoop dat we u bij uw volgende bezoek aan Australië weer mogen verwelkomen! Met vriendelijke groeten Christopher en de familie Mount Lofty Estate

Emplacement de rêve mais gestion qui n'est pas Sofitel

Note TripAdvisor 3.0/5

Sylvie R En famille - Avis TripAdvisor

Emplacement de rêve mais exploitation assez déplorable, malgré un personnel agreable...pas de service bagage, piscine mal tenue, pas de découverte, service de chambre pas au niveau...Une bonne surprise avec la cuisine du restaurant, mais pas la logique de l'attribution des tables.

Hlelo Sylvie R, Thank you for your feedback on your recent stay. While I am happy you enjoyed the location, were surprised by how great our restaurant was, and the friendliness of our team, I am sorry you felt the pool and room service were not up to standard. I have reviewed your feedback with my team and we are all committed to addressing this for future guests stays. As discussed the tables in Hardy's Verandah are allocated by first booking, and while most guests request a table on the verandah this isnt possible for all guests. Regards, Jesse Kornoff General Manager

Très bel hôtel mais service très moyen

Note TripAdvisor 3.0/5

JPaul747 En couple - Avis TripAdvisor

Bel hôtel bien situé et plein de charme - très belle chambre confortable - très bon petit déjeuner et restaurant gastronomique - service loin d'un 5 étoiles néanmoins (chambre avec vue réservée et finalement non accordée car le site accor a "changé" la réservation par erreur alors que c'était faux...) - petit déjeuner imposé même en cas de départ très matinal sans que cela ne pose le moindre problème - diner le premier soir sur une table haute du bar car la salle du restaurant non gastro était réservée pour le gastro cause mariage...

Hello JPaul747, Thank you for taking the time to share your experience online. I am so sorry that you werent able to dine with us on the first night of your stay due to the restaurant being fully booked. The restaurant was awarded Best Restaurant in a Hotel in Australia this year which is fabulous, however also means we are in very high demand. Our reservations team does reach out to all guests prior to arrival to ensure they dont miss out on the opportunity to dine with us. I am sorry that this wasnt your experience, however would like to follow up further if you can contact me directly on jesse.kornoff@mtloftyhouse.com.au. The restaurant is a signature part of our guest experience and I am sorry you weren't able to experience this. I would also like to follow up on the issue with your room type and breakfast. My apologies these issues were allowed to affect your time with us here at Mount Lofty House. I look forward to being able to find out more so I can ensure these issues dont affect any of our future hotel guests. Kind regards, Jesse Kornoff

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 53 avis 10/10 Site
  • 95 avis 9.4/10 Chambre
  • 116 avis 9.7/10 Service
  • 75 avis 8.2/10 Repas
  • 35 avis 9.7/10 Ambiance
  • 33 avis 9.6/10 Installations
  • 25 avis 9.4/10 Petit déjeuner
  • 23 avis 8.3/10 Bar et Boissons

Dispensé par Trustyou

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