Mercure Chiang Mai 4 étoiles

Note Avis clients (Note ALL) 4.8/5 153 avis

Mercure Chiang Mai - Image 1
Mercure Chiang Mai - Image 2
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Mercure Chiang Mai - Image 4

Description

Les plus de l'hôtel

  • Chambres spacieuses et confortables avec accès WIFI gratuit

  • Profitez d'une piscine extérieure avec vue panoramique

  • Supermarché et banques à proximité, parking privé gratuit sur place

  • A 10 minutes de l'aéroport international de Chiang Mai

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thaïlande

GPS:18.802206, 98.985593

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

CITRUS

Salle à manger ouverte 24 h / 24 ; des buffets internationaux et une sélection de plats sont à votre disposition 24 h / 24.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  153 avis

Note TripAdvisor  3.5/5  1 263 avis

Hôtel vétuste, sombre et froid

Note TripAdvisor 2.0/5

Franck A En couple - Avis TripAdvisor

Le Mercure Chiang Mai est un réfrigérateur : les parties communes sont réfrigérées à l’excès. Le thermostat de l’air conditionné des chambres ne fonctionne pas. Tout est vétuste : les chambres, les salles de bain. L’offre du petit déjeuner est au mieux médiocre. Le personnel fait de son mieux mais le niveau d’anglais de la plupart est limité. Nous avons été surclassés en suite.

Dear Franck A, Thank you for sharing your feedback regarding your stay at Mercure Chiang Mai. We sincerely regret that your experience did not meet your expectations and appreciate your honest insights. We apologize for any discomfort caused by the air conditioning in both the common areas and your room. Our engineering team has been informed to inspect and adjust temperature settings to ensure a more comfortable environment for our guests. Additionally, we acknowledge that our property is older, and while we have made some updates, we recognize the need for further improvements. We are also sorry to hear that our breakfast selection did not meet your expectations. Your feedback will be shared with our culinary team to enhance our offerings. Furthermore, we appreciate your comments on language proficiency and will continue to provide training to improve our team's communication skills. On a positive note, we are pleased that you were upgraded to a suite and that our staff did their best to assist you. We truly appreciate your candid feedback, and we hope to have the opportunity to welcome you again in the future with an improved experience. Best regards, Sirisook Moore General Manager

Bon rapport qualité prix

Note Avis clients 5.0/5

Watoow Voyage solo - Avis confirmés ALL

Je suis un habitué de cet hôtel. Le service est satisfaisant. Le personnel serviable. Les chambres et les parties communes sont propres et bien entretenues. Ce sont les raisons pour lesquelles j'y séjourne.

Dear L., Thank you for your thoughtful feedback and for being a loyal guest at our hotel. We are delighted to hear that you find our hotel to be a great value for money, and we truly appreciate your continued patronage. We are pleased that you are consistently satisfied with the service, the helpfulness of our staff, and the cleanliness and maintenance of our rooms and common areas. Your positive comments are a great source of motivation for our entire team. We understand that these elements are crucial to ensuring a comfortable and enjoyable stay, and we are committed to maintaining and improving these standards. We look forward to welcoming you back in the near future for yet another memorable experience. Please do not hesitate to let us know if there is anything else we can do to make your next stay even more enjoyable. Once again, thank you for your loyalty and kind words. We look forward to hosting you again soon. Warm regards, Sirisook Moore General Manager

Désuet mais agréable tout de même

Note TripAdvisor 4.0/5

berenice1010 En couple - Avis TripAdvisor

Hôtel légèrement excentre mais pas trop Possibilité de se rendre à pied en ville Légèrement désuet mais agréable tout de même Accueil chaleureux Belle piscine dont nous n’avons pu profiter car il pleuvait Buffet de petit déjeuner tout à fait correct

Dear berenice1010, Thank you very much for taking the time to share your experience with us at Mercure Chiang Mai. It is our pleasure to receive such constructive feedback, and we are glad to hear that you enjoyed a warm welcome and found our hotel atmosphere to be pleasant. We are delighted that our location offered you a convenient access point to the town while still providing a peaceful retreat. We strive to deliver a high level of comfort to each guest, and we appreciate your kind remarks regarding our breakfast buffet and facilities. We regret that the weather prevented you from fully enjoying our swimming pool, but we hope you’ll have another opportunity in the future to make the most of it under sunnier skies. Rest assured, your comments about the property’s ambiance have been noted, and we continue to make improvements to ensure a pleasant experience for our guests. Thank you once again for choosing to stay with us, and we hope to welcome you back for an even better stay in the future. Warm regards, Sirisook Moore General Manager

Situé à proximité de la vieille ville

Note Avis clients 4.5/5

M. Entre amis - Avis confirmés ALL

Je suis un habitué de cet hôtel agréable mais qui a besoin d'être rénové. Le petit déjeuner est moins bien qu'avant. Très déçu par la boisson d'accueil pour un titulaire de la carte Platinum, pas d'alcool, surprenant, partout ailleurs je bénéficie d'un cocktail avec alcool tu type Mai Thaï.

Dear Gerald M., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Bon rapport qualité prix. Un bon service. On ne s'en lasse pas.

Note Avis clients 5.0/5

Watoow En couple - Avis confirmés ALL

Ce fût ma quatrième visite. Je suis toujours bien accueilli. Par le personnel. Je suis toujours ravi de séjourner dans l'établissement. J'ai été surclassé. J'ai eut une chambre confortable, spacieuse et lumineuse. Le petit déjeuner buffet offre des prestations pour tous les goûts. Les repas servis au restaurant de l'hôtel sont de bonnes qualités. Les prix pratiqués sont raisonnables.

Dear Chalu L., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 261 avis 9.3/10 Site
  • 369 avis 7.7/10 Chambre
  • 378 avis 9.4/10 Service
  • 197 avis 8/10 Confort
  • 187 avis 7.8/10 Propreté
  • 142 avis 8.2/10 Petit déjeuner
  • 141 avis 3.9/10 Ambiance
  • 103 avis 9.2/10 Qualité/prix

Dispensé par Trustyou

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