Novotel London Waterloo

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 014

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Opis

O hotelu

  • 187 nowoczesne pokoje, w tym także pokoje łączone

  • Hotel w centralnej części Londynu, z łatwym dojazdem do licznych atrakcji turystycznych

  • Saunarium na relaks po dniu zwiedzania.

  • Hotel z certyfikatem ALLSAFE Clifton Environmental

  • Zapraszamy do baru i restauracji na specjały kuchni międzynarodowej

Nasze pokoje

Lokalizacja hotelu

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDYN
Wielka Brytania

Pozycja GPS:51.494861, -0.118287

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 2 014

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 963

Great hotel and staff

Ocena na stronie TripAdvisor 5.0/5

375jodiege Opinia zatwierdzona w TripAdvisor

Spotless with large rooms by London standards, this exceeded our expectations of a Novotel group hotel. Well located on easy bus route to city attractions and riverside walks. Outstanding reception staff - Radha and Shuko were so welcoming and made our stay very special! Definitely recommended.

Dear 375jodiege, we are delighted to hear that you had a great experience at our hotel. Thank you for acknowledging our spotless rooms, convenient location, and outstanding reception staff. Radha and Shuko will be thrilled to hear your compliments. We look forward to welcoming you back soon! Best regards, Novotel London Waterloo.

Bugs in the bed

Ocena na stronie TripAdvisor 1.0/5

Nid V Opinia zatwierdzona w TripAdvisor

There was bugs in the bed and hair all over the sheets. The carpet was very dirty. The room don’t seem clean, the bed clothing is old, terrible experience, the place isn’t any cheap to accept those kind of things. Also the bugs bit us. They change us to another room with no carpet. But looks exactly the same.

Dear Guest, Thank you for the feedback. We take all guest comments very seriously and we carry on thorough investigation about the matter you have raised in your review. We have not found any indication that we do have an issue with bed bugs in room occupied by yourself nor at any other. During the cleaning we do open windows very widely to refresh air in the room and as we have Park and Garden on the other side of street- it has to be a reason, why you have single insect in your room. We have a schedule preventative service, which is helping out to avoid any issue with insects and I would be more than happy to provide more details as well as evidence upon request. I would like to use this occasion to apologise for leaving the black hair in the bed as indeed we strive for better housekeeping service, I hope that despite this single experience you will give us a chance to be of service on you in the future. Best Regards, Anna Janikowska Rooms Division Manager

Dobra lokalizacja

Ocena klientów 3.5/5

Monika Rodziny - Opinie potwierdzone ALL

Pokój jak na pobyt rodziny 2 plus 2 trochę za mały .. obsługa mogła lepiej sprzątać , na zewnątrz na stolikach butelki leżały 3 dni. Ogólnie ok

Dear Monika, thank you for your feedback. We appreciate your comments on the room size and cleanliness. We will address the housekeeping issue promptly. We hope to welcome you back for an improved experience. Best regards, Novotel London Waterloo.

Really enjoyed our stay

Ocena na stronie TripAdvisor 5.0/5

Ehud R Rodziny - Opinia zatwierdzona w TripAdvisor

Spent a very enjoyable week there with my family (Wife, 2 kids). The location was excellent for us - tube station 8 minutes away by foot and Waterloo a bit further. Big Ben and all that area is just across the bridge from where the hotel is, so it's very easy to get around. Nice, clean rooms, plenty of channels on TV (important to us :)), and we liked the breakfast - kids eat free :)

Dear Ehud R., Thank you for sharing your positive experience with us! We are delighted to hear that you and your family enjoyed your stay at Novotel London Waterloo. It's great to know that you found our location convenient and the amenities satisfactory, especially the complimentary breakfast for kids. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Novotel London Waterloo

A delightful place to stay

Ocena na stronie TripAdvisor 5.0/5

Clockwork_Kubrick Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed here for 2 days to visit some sight seeing spots with our 8 yr old to celebrate her Birthday. We certainly picked the right hotel to do this. To say that employees make or break an establishment is 100% correct. Radha, the wonderful receptionist made our daughter feel so special on her Birthday and throughout our stay. Her friendliness and warmth are second to none. (Thank you so much Radha we will stop by again!) We stayed on the 3rd floor in a lovely quiet room with views of Westminster. A walk across the road brings you along the Thames and down to the London Eye. A pleasant stroll taking in the sights and a very central point for the East side of the city. Breakfast was busy but well run. Bar was also nice.. when people were in, it had atmosphere. Hotel is clean and beds comfortable. Would stay again. Thank you Novotel Waterloo.

Dear Kubrick, Thank you for taking the time to share your experience at Novotel London Waterloo. We are delighted to hear that Radha, our receptionist, made your daughter's birthday celebration special and that you enjoyed the beautiful views of Westminster from your room. Ensuring a clean environment, comfortable beds, and a well-run breakfast service are among our top priorities. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back on your next visit. Warm regards, Novotel London Waterloo

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 306 Liczba opinii 9.2/10 Lokalizacja
  • 1 488 Liczba opinii 6.8/10 Pokój
  • 1 403 Liczba opinii 8/10 Obsługa
  • 19 Liczba opinii 8/10 Internet
  • 867 Liczba opinii 6.9/10 Śniadanie
  • 718 Liczba opinii 5.9/10 Czystość
  • 689 Liczba opinii 7.1/10 Komfort
  • 455 Liczba opinii 4.8/10 Jedzenie

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