Novotel London Waterloo

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 951

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Opis

O hotelu

  • 187 nowoczesne pokoje, w tym także pokoje łączone

  • Hotel w centralnej części Londynu, z łatwym dojazdem do licznych atrakcji turystycznych

  • Saunarium na relaks po dniu zwiedzania.

  • Zapraszamy do baru i restauracji na specjały kuchni międzynarodowej

Nasze pokoje

Lokalizacja hotelu

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDYN
Wielka Brytania

Pozycja GPS:51.494861, -0.118287

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 951

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 970

Nic specjalnego

Ocena klientów 2.0/5

Piotr Rodziny - Opinie potwierdzone ALL

Na plusy: lokalizacja, śniadanie. Na minusy: zacieki na ścianach w łazience, brudna wykładzina w pokoju, sejf w pokoju jest ale nie przykręcony, korytarz obskurny, pokój dzwiękoszczelny ale tylko z zewnątrz. Pierwsza wizyta w sieci Novotel i ostatnia.

Dear Piotr, thank you for sharing your feedback. We apologize for the issues you encountered during your stay. Rest assured, we will address the cleanliness and maintenance concerns to enhance our guests' experience. We hope you reconsider and give us another chance to exceed your expectations. Best regards, Novotel London Waterloo.

Stay elsewhere

Ocena na stronie TripAdvisor 3.0/5

Amy o Rodziny - Opinia zatwierdzona w TripAdvisor

Hotel is in a great spot..but there are a few issues! Service charge is not on all the menus and certainly is not discretionary! Food is average and not worth the price, extremely small portions: kids size portions for adults. The lasagne (which appears not to be homemade) is tiny and comes with a small piece of dried garlic bread. The room is adequate but the carpet is stained and filthy. Under the sofa bed was filthy and not cleaned.

Dear Amy, thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. Rest assured that your concerns regarding the service charge, food quality, and cleanliness of the room have been noted and will be addressed with the relevant teams. Providing a comfortable and pleasant experience for our guests is our top priority, and we regret that we fell short on this occasion. We appreciate your valuable comments as they help us improve our services. We hope to have the opportunity to welcome you back and show you the high standards we strive to uphold. Warm regards, Novotel London Waterloo

Good location

Ocena na stronie TripAdvisor 3.0/5

Richa S Rodziny - Opinia zatwierdzona w TripAdvisor

Prior to this we had stayed in Novotel Blackfrier and that was a far better experience. The location of this hotel is good as the bus connectivity is good. The underground is about 10-13 min walk so best to take buses. The hotel does not provide drinking water or an option to refill water bottles so you will need to buy water. Housekeeping is average ..our room was not cleaned properly and the last day we found ice cream tub under the bed! Thank God we were getting out anyway. The restaurant food is good .... breakfast is average. We had an issue with billing and Anna was very helpful is solving the problem. The staff is very helpful and courteous. The hotel needs to look at making it competitive against other brands who do more for guests.

Dear Luis, thank you for your positive feedback! We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back soon. Best regards,

Poor start but maybe hopeful

Ocena na stronie TripAdvisor 2.0/5

David M Couples - Opinia zatwierdzona w TripAdvisor

A bit of a poor start that had my wife and I wondering what sort of a place we had walked into. A receptionist served us who spoke so very soft and quiet that we struggled to hear what she was saying. No front hall porters to help us with taking our heavy luggage to our 5th floor room. And an important letter that was posted to me to collect at this hotel on my arrival that the receptionist told me cannot be found. Having just arrived I do hope the service here improves

Dear David M, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in and with the missing letter. Rest assured, we will address these issues internally to enhance our service standards. Your feedback is invaluable, and we appreciate your patience. We hope to have the opportunity to welcome you back and provide you with a more seamless stay. Warm regards,

Excellent hotel - very good quality.

Ocena na stronie TripAdvisor 4.0/5

Red9uk Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Lovely hotel, clean modern, great rooms with everything you need very comfy beds. Restaurant food was excellent although the service could have been better (more alert to empty glasses) but overall a good stay. There are no tube stations that near within 5 mins walk therefore be aware of the need for taxis.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 256 Liczba opinii 9.2/10 Lokalizacja
  • 1 403 Liczba opinii 6.7/10 Pokój
  • 1 357 Liczba opinii 7.9/10 Obsługa
  • 11 Liczba opinii 7.8/10 Internet
  • 815 Liczba opinii 7/10 Śniadanie
  • 681 Liczba opinii 6/10 Czystość
  • 650 Liczba opinii 7/10 Komfort
  • 425 Liczba opinii 5.1/10 Jedzenie

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